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Rocket Lawyer
Ogden Personal Injury Lawyer — 384 Client Reviews Analyzed
4.6(384 reviews)Rocket Lawyer is a Personal Injury law firm in Ogden, UT, located at 372 24th St and reachable at +1877-881-0947. Clients have rated the firm 4.6 out of 5 across 384 public Google reviews, 39 of which include written feedback. The most recent written review is from Andrew B on Mar 12, 2026 (91 days ago).
Owner engagement: Rocket Lawyer replies on 9% of visible Google reviews, and roughly 67% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
384 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Rocket Lawyer is a personal injury law firm serving clients in Ogden, Utah, located at 372 24th St 84401.
Review evidence: Clients have left 384 public Google reviews averaging 4.6 out of 5, 39 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Ogden, Utah firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact Rocket Lawyer at (877) 881-0947 or visit rocketlawyer.com for a free case review.
384 public reviews and 39 written reviews.
Most recent written review from Andrew B: Mar 12, 2026 (91 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 9% of reviews
67% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Andrew B: Mar 12, 2026 (91 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 12, 2026 (91 days ago). Compare that recency with the other firms you are considering.
I pay for their services. They are cheaper than legal zoom but you get what you pay for. It takes them multiple business days to reply to simple requests in emails, if ever. Often I have to call and ask what is going on and get an update that way. Something is happening over there. I’d avoid their services. I will update this review if they ever improve.
Nice people
*** Caution *** Tried the free trial, they couldn't do exactly what we needed which is fine, so we simply canceled the trial 6 months ago. However, they continued to charge us $59.97 for the next 6 months. We called 4-5 times to ask for them to please cancel and refund. Customer Service admittedly said that they see where we have called and cancelled several times !!! However, they say that they can issue one refund due to their policy. Despite the fact that we tried to cancel 6 months ago and several since. We cancelled again today, so we will see again if they actually do it. Till then I guess we are just out $359.82... (To Be Continued)
372 24th St, Ogden, UT 84401
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Andrew B: May 8, 2026 (34 days ago)
Written Reviews
10
Average Rating
1.90
Reviews (30d)
0
Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
1 star
7
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Reviews older than 30 days are kept available in pages of 12.
Andrew B
Personal Injury
Unknown
I pay for their services. They are cheaper than legal zoom but you get what you pay for. It takes them multiple business days to reply to simple requests in emails, if ever. Often I have to call and ask what is going on and get an update that way. Something is happening over there. I’d avoid their services. I will update this review if they ever improve.
Naser
Personal Injury
Unknown
Nice people
Joshua Comley
Personal Injury
Unknown
*** Caution *** Tried the free trial, they couldn't do exactly what we needed which is fine, so we simply canceled the trial 6 months ago. However, they continued to charge us $59.97 for the next 6 months. We called 4-5 times to ask for them to please cancel and refund. Customer Service admittedly said that they see where we have called and cancelled several times !!! However, they say that they can issue one refund due to their policy. Despite the fact that we tried to cancel 6 months ago and several since. We cancelled again today, so we will see again if they actually do it. Till then I guess we are just out $359.82... (To Be Continued)
Andre Ramy
Personal Injury
Unknown
Absolute worst. They get you to enroll in free trial and then never alert you of their $40 a month AFTER you signup. It is in tiny "*terms and conditions* when you sign up. You then are never alerted each month as they take $40 as a charge on your credit card. In addition, they never email you or send text each month they take this. Finally they only partially refund you when you find out and demand a refund!
Artur Gronus
Personal Injury
Unknown
We are disappointed with Rocket Lawyer’s lack of responsiveness. After multiple calls, voicemails, and emails to their Trademark Department, I have yet to receive a response. We have an urgent Statement of Use (SOU) filing with the USPTO, and despite Rocket Lawyer handling our initial trademark application, their support has been completely unresponsive. If you need reliable legal assistance, I would strongly reconsider using their services.
Michael Love
Personal Injury
Unknown
I hired Rocket Lawyer nearly a year ago for trademark-related services. The initial onboarding process went well, but the experience after that was not as positive. It has been extremely difficult to get in touch with the trademark department once the onboarding stage was completed. The company's trademark team is comprised of only two staff members.
AL S
Personal Injury
Unknown
Waste of time, tell people you will charge first...
Teri Bird
Personal Injury
Unknown
I wouldn’t even leave 1 star. I don’t remember even signing up for this then started getting random charges to my account. Got no notices that I had a “subscription” and no notices of charges due or options to cancel.
Larry Violette
Personal Injury
Unknown
I have been a customer of Rocket Lawyer since 2019, recently they had a software glitch, spoke to Deandra in Filing Support and she went up and well beyond my expectations for an online document filing company (or at least that was what I thought they only were), now I'm going to strongly consider them for their other services, I was always bragging to others how I set up an LLC while in a waiting room of a doctor's office, well now I can brag about Deandra's personal service and how they should look into their other services just like I am. Thank you Rocket Lawyer and Thank You Deandra... Larry Violette
Kashmir Art
Personal Injury
Unknown
Scammers! Their free trial automatically converts to the expensive plan, charging you $40 upfront and then whatever amount every month. Shrewdly dishonest!
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