Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I'm very thankful for all of the help and care that I got from Cheltenham Law. They helped me navigate through and take care of so many different details in my situation. But they also treated me like a real person, and it was obvious that they cared for me in that way too. Again, I'm incredibly thankful, and I highly recommend them.
Owner response
Thank you very much for the kind review! We pride ourselves on taking care of our clients and helping them resolve their legal issues to the very best of our ability. We hope that you will consider us in the future if you ever need legal representation again.
Communication (positive)Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (15)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:cheltenham law
Colline and Kurt were very attentive and responsive. I felt like they were invested in my case and truly had my back. Whenever I waivered from what i thought was best because it might be easier or speed up the process they showed tough love to remind me of what I had expressed feeling and truly wanted. Couldnt recommend them enough.
Owner response
Thank you for the kind review, Andy. We appreciated your open communication and willingness to hear us out on some very difficult issues. We do hope that life is wonderful for you and your children!
Communication (positive)Lowball Pressure (negative)Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:LowballPressuredimension-sentiment:LowballPressure:negativedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Worst experience of my life during one of the hardest times of my life. Horrible attorneys and worse humans.
Owner response
We’re truly sorry to hear about your experience. It’s important to us that every client feels supported, especially during tough times. We have reviewed our files and do not have you listed as a client. We hope that you will reach out to us personally to discuss the issue.
Case # Treatment (negative)Holistic Advocacy (negative)Semi-PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
Show all assigned tags (12)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:negativestory:genericclient:likely_clientpi:yesdepth:mediumdimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negative
I’ve worked with Colline, Mike, and Kurt on several occasions, and I have nothing but great things to say about the entire team at Cheltenham Law. The staff is consistently prompt, professional, and incredibly helpful. They make the process smooth and always deliver outstanding service. Highly recommend!
Communication (positive)Process Length (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (14)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positiveinjury:physical_therapycompetitor:cheltenham law
Highly recommend for any services they provide. Very good people, professional and willing to go the extra mile to take care of you. 5 plus stars on communication, job performance and customer satisfaction.
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (12)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Colline listened to my concerns and formulated a plan of action and quickly resolved my legal issues.
Process Length (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (12)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
If you’re looking for someone who is willing to go the extra mile for you then look no further! Colline is an amazing attorney, but also an amazing person. She truly cares for each and every one of her clients, and she is very passionate about what she does. She will never give up on what you want! So if you are looking for an attorney that treats you more than just a client, then I would highly recommend choosing Colline Cheltenham for you needs! Best decision I have made hands down.
Choosing Right Firm (positive)Case # Treatment (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (15)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yespeer:yesdepth:detaileddimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Colline is very knowledgeable and prompt. She helps explain the court jargon to those who can’t quite understand what it all means.
She cares about her clients like family and does her best to really advocate and provide the best excellence in her field.
I’ve had her to lean on as the court was a very traumatic experience for me, the one positive thing I had was someone who felt like a friend that I could absolutely trust. I highly recommend.
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:emotionalinjury:physical_therapy
This is not a good law firm this lady will lie to you scam you she gave a price for a case I was going through and she promised me it wouldn't be no more than that and for my last court date she doubled the price on me and told me she would not do the last court date if I didn't pay her we only did three court dates and I gave her $8,000 and 4th court date she wanted eight more thousand total of 16000 I told her we did not agree on that and she dropped herself out my case and still sending me bills for that $8,000 she never worked
Owner response
James - We both know that I never lied to you. I was always honest with you but you did not always like what I had to say. The reality is that you completely stopped paying invoices as promised and I had to withdraw from your case. I wish and your daughter all of the best.
Fee Transparency (negative)Lowball Pressure (negative)Lock-in Fear (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (14)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:negativestory:storyclient:likely_clientpi:yesdepth:detaileddimension:FeeTransparencydimension-sentiment:FeeTransparency:negativedimension:LowballPressuredimension-sentiment:LowballPressure:negativedimension:LockInFeardimension-sentiment:LockInFear:negative
The best of the best!!! I had a difficult case and everything was top notch in preparation and professionalism.
My case was treated like a priority and any time I had a need or a question it was taken care of promptly.
I have already recommended Cheltenham Law to one person in need of services and wouldn’t hesitate to do so again.
Owner response
Thank you for the great review, Mr. Frohriep. It was our pleasure working with you! Take good care!
Communication (positive)Choosing Right Firm (positive)Case # Treatment (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (17)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positiveinjury:surgeryinjury:physical_therapycompetitor:cheltenham law
Very professional experience. No nonsense approach to legal matters.
Owner response
Thank you, Curt!
Marketing vs Reality (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (10)
case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:positive