had a great experience dealing with customer service today. Kim was so kind and understanding when helping me change my payment date. She handled everything efficiently and with a wonderful attitude. Exceptional service!
Analyzing Data...
Analyzing Data...
Request a free case review from Ciment Law Firm, PLLC in Austin, Texas.
Ciment Law Firm, PLLC
Austin Personal Injury Lawyer — 32 Client Reviews Analyzed
4.9(32 reviews)Ciment Law Firm, PLLC is a Personal Injury law firm in Austin, TX, located at 106 E 6th St #900 and reachable at +1512-883-7292. Clients have rated the firm 4.9 out of 5 across 32 public Google reviews, 10 of which include written feedback. The most recent written review is from heriberto negrete on Jun 10, 2026 (85 days ago).
Owner engagement: Ciment Law Firm, PLLC replies on 106% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Kim Jacob is the attorney most frequently named by clients in reviews of Ciment Law Firm, PLLC.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
32 reviews
Years Experience
Practice Areas
Office Location
Consultation
Each button opens a new tab with a ready-made prompt that references this CrashStory page and the key facts already shown here.
Ciment Law Firm, PLLC is a personal injury law firm serving clients in Austin, Texas, located at 106 E 6th St #900 78701.
Review evidence: Clients have left 32 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Austin, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Kim Jacob; the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact Ciment Law Firm, PLLC at (512) 883-7292 or visit thedebtdefenders.com for a free case review.
32 public reviews and 20 written reviews.
Most recent written review from heriberto negrete: Jun 9, 2026 (86 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 80% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from heriberto negrete: Jun 9, 2026 (86 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 9, 2026 (86 days ago). Compare that recency with the other firms you are considering.
had a great experience dealing with customer service today. Kim was so kind and understanding when helping me change my payment date. She handled everything efficiently and with a wonderful attitude. Exceptional service!
I thank God for Ciment law firm and Ms Kim for helping me
absolutely excellent experience and great customer support from Kim Jacob at Debt Defenders Law Firm in the billing department. Thank you Kim
106 E 6th St #900, Austin, TX 78701
Recent crash data for the area around Ciment Law Firm, PLLC loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from heriberto negrete: Jun 9, 2026 (86 days ago)
Written Reviews
20
Average Rating
5.00
Reviews (30d)
0
Reviews (90d)
2
Older Archive
20
Assigned Tags (3)
Showing 20 of 20 written reviews.
1 star
0
2 star
0
3 star
0
4 star
0
5 star
20
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
had a great experience dealing with customer service today. Kim was so kind and understanding when helping me change my payment date. She handled everything efficiently and with a wonderful attitude. Exceptional service!
Case Type Unspecified
Unknown
I thank God for Ciment law firm and Ms Kim for helping me
Owner response
Thank you so much, Iris. We truly appreciate your kind words and are grateful you trusted our team. We’re especially glad Kim was able to support you through the process. Please know we’re always here for you if you need us.
Case Type Unspecified
Unknown
absolutely excellent experience and great customer support from Kim Jacob at Debt Defenders Law Firm in the billing department. Thank you Kim
Owner response
Thank you for your thoughtful review. We’re so glad Kim Jacob was able to provide excellent customer support and assist you in the billing department. We truly appreciate your kind words and your trust in our team.
Case Type Unspecified
Unknown
Kim was amazing and even waived my late fee. Oustanding customer service
Owner response
Thank you, Billy, for your kind review. We’re so glad Kim provided outstanding customer service and was able to help you in such a meaningful way. We truly appreciate your support and your taking the time to share your experience.
Case Type Unspecified
Unknown
Hi Kim was very helpful with me and very experienced and knowledgeable
Owner response
Thank you, Nadeem, for your review. We’re so glad Kim was able to be helpful and provide the knowledgeable support you needed. We truly appreciate your trust in our team.
Case Type Unspecified
Unknown
Kim was absolutely helpful and very professional she answered all my questions excellent service
Owner response
Thank you, Jesus, for your kind review. We’re so glad Kim was able to answer all of your questions and provide the helpful, professional service you deserved. We truly appreciate your support and your taking the time to share your experience.
Case Type Unspecified
Unknown
Kim Jacob very pleasant to speak with. She handled the confusion promptly and made sure all information was updated.
Owner response
Thank you, Roni, for your kind review. We’re so glad Kim Jacob was pleasant to work with and able to resolve the confusion promptly while making sure everything was updated. We truly appreciate your support and your taking the time to share your experience.
Case Type Unspecified
Unknown
Kim from the billing department was incredibly helpful and genuinely kind.
Owner response
Thank you, Julie, for your kind review. We’re so glad Kim from our billing department was incredibly helpful and kind. We truly appreciate you taking the time to share your experience.
Case Type Unspecified
Unknown
Kim was very helpful
Owner response
Thank you, Carl, for your review. We’re glad to hear Kim was very helpful. We appreciate your support and your taking the time to share your feedback.
Case Type Unspecified
Unknown
Kim Jacob she is the best person, her help me and resolve my issues 100% recommend
Owner response
Thank you, Adriana, for your kind words. We’re so glad Kim Jacobs was able to help resolve your issues and provide the support you needed. We truly appreciate your recommendation and your trust in our team.
Case Type Unspecified
Unknown
Kim Jacob was great to work with.
Case Type Unspecified
Unknown
Kim was great to work with
Owner response
Thank you so much, Ilene! We’re happy to hear Teo was able to help and that you felt relieved after your conversation. We appreciate your trust and we’ll be here for you moving forward.
1 other office for this firm
Other personal injury lawyers near this office
Browse all personal injury lawyers serving Austin, Texas.
View All Austin LawyersCompare nearby firms, browse city lawyer directories, and read case-type guides before you decide who to contact.
0 this week, 0 this month
Last review 60d ago
stable