had a great experience dealing with customer service today. Kim was so kind and understanding when helping me change my payment date. She handled everything efficiently and with a wonderful attitude. Exceptional service!
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Ciment Law Firm, PLLC
Austin Personal Injury Lawyer — 32 Client Reviews Analyzed
4.9(32 reviews)Ciment Law Firm, PLLC is a Personal Injury law firm in Austin, TX, located at 106 E 6th St #900 and reachable at +1512-883-7292. Clients have rated the firm 4.9 out of 5 across 32 public Google reviews, 42 of which include written feedback. The most recent written review is from heriberto negrete on Jun 10, 2026 (36 days ago).
Owner engagement: Ciment Law Firm, PLLC replies on 106% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Kim Jacob is the attorney most frequently named by clients in reviews of Ciment Law Firm, PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
32 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Ciment Law Firm, PLLC is a personal injury law firm serving clients in Austin, Texas, located at 106 E 6th St #900 78701.
Review evidence: Clients have left 32 public Google reviews averaging 4.9 out of 5, 42 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Austin, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Kim Jacob; the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact Ciment Law Firm, PLLC at (512) 883-7292 or visit thedebtdefenders.com for a free case review.
32 public reviews and 42 written reviews.
Most recent written review from heriberto negrete: Jun 10, 2026 (36 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 106% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from heriberto negrete: Jun 10, 2026 (36 days ago)
Mentioned in 25 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 13 reviews, with an average 4.7-star rating when clients talk about this theme.
13 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Jun 10, 2026 (36 days ago). Compare that recency with the other firms you are considering.
had a great experience dealing with customer service today. Kim was so kind and understanding when helping me change my payment date. She handled everything efficiently and with a wonderful attitude. Exceptional service!
I thank God for Ciment law firm and Ms Kim for helping me
absolutely excellent experience and great customer support from Kim Jacob at Debt Defenders Law Firm in the billing department. Thank you Kim
106 E 6th St #900, Austin, TX 78701
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from heriberto negrete: Jun 10, 2026 (36 days ago)
Written Reviews
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Showing 10 of 10 written reviews.
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heriberto negrete
Personal Injury
Unknown
had a great experience dealing with customer service today. Kim was so kind and understanding when helping me change my payment date. She handled everything efficiently and with a wonderful attitude. Exceptional service!
Iris Jackson
Personal Injury
Unknown
I thank God for Ciment law firm and Ms Kim for helping me
A D Johnson
Personal Injury
Unknown
absolutely excellent experience and great customer support from Kim Jacob at Debt Defenders Law Firm in the billing department. Thank you Kim
Billy Brown
Personal Injury
Unknown
Kim was amazing and even waived my late fee. Oustanding customer service
Nadeem Wakani
Personal Injury
Unknown
Hi Kim was very helpful with me and very experienced and knowledgeable
Jesus Salcido
Personal Injury
Unknown
Kim was absolutely helpful and very professional she answered all my questions excellent service
Roni Tucker
Personal Injury
Unknown
Kim Jacob very pleasant to speak with. She handled the confusion promptly and made sure all information was updated.
Julie Ramirez
Personal Injury
Unknown
Kim from the billing department was incredibly helpful and genuinely kind.
Carl Contreras
Personal Injury
Unknown
Kim was very helpful
adriana aguilar
Personal Injury
Unknown
Kim Jacob she is the best person, her help me and resolve my issues 100% recommend
1 other office for this firm
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