Clearwater Law Group Kennewick Wa review signals at a glance

I rarely give negative reviews, I believe everyone can have a bad day but at the end of that day, how you treat people, especially those looking to you for help in the field you chose shows your true colors. These people are supposed to help vulnerable people navigate through confusing legal matters but they cannot be trusted. I got matched with Christopher Hoxie through my legal insurance, I called several times spanning through weeks, I never received a call back but did end up getting an answer to one of my many calls, they set me up with an appointment over the phone with him, on that day I waited twenty minutes and called them instead, they put me through with Lori because Chris was out of the office during our scheduled meeting, she was very helpful and insightful but unfortunately not covered by my insurance. I called back as my case progressed to a certain point and managed to get a hold of Mr.Hoxie, he was rude, he did not listen to me, it felt like he was rushing me and he spoke to me as if there was no reason to pursue my case. like it was a waste of time and there was no chance I would win. Every question I asked Mr.Hoxie was answered with a statement about him getting paid and deadlines for getting paid, when I asked him questions about my insurance paying him he brushed me off. I do not recommend this law firm.

Not great

Before hiring this firm we did all of the leg work. Documented everything for the court in an organized fashion by date and submitted all of the declarations, filled out the paperwork and even submitted to teh court. Hired this attorney because we felt the court would take us more seriously with representation than without given how solid our case is. Literally handed them the case on a silver platter. Even the attorney stated we did an amazing job and "no need to reinvent the wheel". All they had to do was resubmit the paperwork with them as our representation and the other party was to be served that week. This was in October. Did not hear back from them and asked for an update in November. Was told again they were getting ready to file. No update but we were being patient around the holidays for obvious reasons but we get a letter stating the attorney had left in December and that a new attorney was being appointed and would be in contact. Again nothing from the firm but a notice he was going on vacation for two weeks. Nothing after that but an invoice for February for 600 dollars. For what? They hadn't done anything since October/November. We reached out again and for an update and was told the attorney would call us. At our sheduled appt time the attorney never called. I had to call in to the firm 20 minutes into the 30 minute meeting. The lawyer stated he hadnt even had a chance to look at our case and it was dumped on him after the other attorney left. Then why the 600 dollar charge for February? We were promised a summary by end of week. Nothing. Crickets. Now i get an invoice not only charging us for asking for updates, we were charged for teh full meeting with teh attorney that only lasted 7 minutes. We have now reached a point where our case has been stalled so long, the information isnt even relevant anymore and all of our hardwork on this is down the drain. I asked to dispute the charges mentioned above, no response. We will be ceasing our relationship with this attorney and starting over.

5 times we contacted these people to pickup a check. Told 12:30 went at 1. Still not ready. Do not go through them. We are being refunded due to the inability of the lawyers to do their jobs due to constant medial issues. What a joke.

I hope I never need an attorney again, but if it should happen that I need one I would not hesitate to talk to them, they are professional in their work, they answered my questions and helped me in the process without me having to worry. Totally recommended!

I have worked with Clearwater Law Group numerous times over the years and have always been very happy with the results! They are professional, knowledgeable & proficient. Definitely recommend!!

Exceptional customer service. I couldn’t be happier with their services.

Helpful law group. All our questions where answered. Everyone is very polite and professional. I would highly recommend there services.

It was a good job for me because I didn't have to go to court, everything was done from home, and it was done in the time frame the lawyer told me to. Excellent work. I highly recommend her. Thank you, lawyer. Lorena Mendoza.

My experience was exceptionally great. Very professional and polite. Greatly appreciated, highly recommend

Amazing firm. Welcoming experience. Very polite and professional.

Communication is terrible and they are very rude. I wouldn't recommend them to my worst enemy. Moved from person to person with no insight into what they are doing. You have to be the one to consistently call and email before getting any response but it will not be clear. Find someone else who actually cares and wants to help because this is not the law firm that does.