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Review Intelligence
Cls Law Chandler Az review signals at a glance
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Average Rating
4.8
Total Reviews
44
PI Reviews
44
Text Reviews
44
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Review Snapshot
4.8
119 public reviews and 44 written reviews.
Recent Activity
Most recent written review from Destiny Thielman: Mar 2, 2026 (102 days ago)
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Response Behavior
Replies on 37% of reviews
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Cls Law Chandler Az client reviews
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All44 reviews
4.8
Most recent written review from Destiny Thielman: Mar 2, 2026 (102 days ago)
Written Reviews
44
Average Rating
4.75
Reviews (30d)
0
Reviews (90d)
0
Older Archive
44
Assigned Tags (77)
Showing 44 of 44 written reviews.
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5 star
40
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
My experience with CLS Law Firm had been so wonderful until last week where everything took a horrible turn. I have lost all of the confidence I had with this attorney and I have been left in a TERRIBLE, HORRIBLE, and undeserving situation. When I called for my civil tort injury case, CLS law firm came highly recommended from Top Dog Law. The attorney sounded confident and capable, strongly agreeing to take my case, certain we would win, and claiming that even if we had to go litigation, he would fight with me. He even explained to me how the percentage rate he would take would go up if he had to fight my case in court. I felt so happy, thinking I made a great choice choosing CLS law to represent me. I was rear ended, and I was told that we had a very strong case, he was so sure we would win, he would fight for me, but that wasn't true. My case was mishandled, and lawsuit should have been filed months ago, but when it came time to move forward with a lawsuit, when it was time to actually fight- he dropped me. I was told that suddenly this firm is "too small" to take on my case. (Which is mindblowing to me, considering how very confident he was in the beginning and throughout the first several months of this- but now when the going gets tuff, he just quits on me.) I have called over 20 different lawyers/firms and NO ONE will touch my injury case because of the length of time my case has been going on, and the short time I have left to fight in it. I am going to be left with damages to my car, extensive medical debt, life-long pain from my injuries, and I was NOT at fault. I was rear ended, and now I am quite literally screwed. I wish so much that this attorney would have been honest with me right away so that I could have gone with ANYONE else, but in taking on my case and my time, he has left me with no chance of getting anything for an accident I didnt cause and that I wasn't responsible for. Use caution if you decide to have this attorney represent you, so that you don't find yourself frantically searching for help when he quits on you. I am so sad, so disappointed, and so screwed. Thanks CLS Law- for the false hope, for screwing me over, and for taking up so much of my time that I now have no chance of winning this case.
Owner response
Thanks for your feedback, Destiny! As you may understand, every case is different, and there are many factors that go into whether we may succeed for a client. If there is anything further we can assist with, please contact 1-855-CLS-WINS.
Communication (negative)Process Length (negative)Process Transparency (negative)Lowball Pressure (negative)Choosing Right Firm (negative)Needing a Lawyer (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (23)
case:auto_accidentstage:post_verdictresponse:semi_personalizedsentiment:negativestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessLengthdimension-sentiment:ProcessLength:negativedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:LowballPressuredimension-sentiment:LowballPressure:negativedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativecompetitor:cls law firmcompetitor:top dog lawcompetitor:thanks cls law
CLS law was absolutely fantastic. Jessica was highly communicative and knowledgeable throughout the entire process. Attorney Sullivan did an excellent job winning a great settlement as well.
Owner response
Thank you Gabe!! We appreciate you!
Communication (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
So far I have had a good experience with CLS Law Firm! They have been very communicative, keeping me updated on my case via phone, email, and their app. Informative and supportive throughout the process. 👍
Owner response
Thank you!!
Communication (positive)Process Transparency (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (13)
case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivecompetitor:cls law firm
I had quite an unfortunate life event happen to me and this Law group has been nothing short of amazing in helping me get justice for the wrong doings that occurred. They were very empathetic in regard to what happened and notified me every step of the way as to where my case was at each step of the way and answered any questions I had. I would absolutely recommend them to anyone in need of a lawyer who will fight for you and understand what you’re going through. 10/10!!!!
Owner response
Thank you for the great review Savannah!
Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
CLS Law has been nothing but great to me. Chris has been so informative and honest, it’s very reassuring! Jessica is so sweet as well. They kept me in the loop and made sure we were always on the same page. So grateful for CLS Law!
Owner response
Thank you Shawnee, such a nice review!
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
They did a great job having these lawyers. I didn't have to do anything literally it was all them they made it so easy. They answered my calls when I called or they called me back if I left a message. They kept me updated on everything.
Owner response
Thank you Angela!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Very very helpful people and very respectful, I was having trouble when I was in a car accident and the other persons insurance kept trying to throw out my case and CLS helped and got me to get pt to recover,
Highly recommended
My experience with CLS Law Firm had been so wonderful until last week where everything took a horrible turn. I have lost all of the confidence I had with this attorney and I have been left in a TERRIBLE, HORRIBLE, and undeserving situation. When I called for my civil tort injury case, CLS law firm came highly recommended from Top Dog Law. The attorney sounded confident and capable, strongly agreeing to take my case, certain we would win, and claiming that even if we had to go litigation, he would fight with me. He even explained to me how the percentage rate he would take would go up if he had to fight my case in court. I felt so happy, thinking I made a great choice choosing CLS law to represent me. I was rear ended, and I was told that we had a very strong case, he was so sure we would win, he would fight for me, but that wasn't true. My case was mishandled, and lawsuit should have been filed months ago, but when it came time to move forward with a lawsuit, when it was time to actually fight- he dropped me. I was told that suddenly this firm is "too small" to take on my case. (Which is mindblowing to me, considering how very confident he was in the beginning and throughout the first several months of this- but now when the going gets tuff, he just quits on me.) I have called over 20 different lawyers/firms and NO ONE will touch my injury case because of the length of time my case has been going on, and the short time I have left to fight in it. I am going to be left with damages to my car, extensive medical debt, life-long pain from my injuries, and I was NOT at fault. I was rear ended, and now I am quite literally screwed. I wish so much that this attorney would have been honest with me right away so that I could have gone with ANYONE else, but in taking on my case and my time, he has left me with no chance of getting anything for an accident I didnt cause and that I wasn't responsible for. Use caution if you decide to have this attorney represent you, so that you don't find yourself frantically searching for help when he quits on you. I am so sad, so disappointed, and so screwed. Thanks CLS Law- for the false hope, for screwing me over, and for taking up so much of my time that I now have no chance of winning this case.