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Review Intelligence
Coastal Estate Planning Elder Law Pensacola Fl review signals at a glance
CrashStory aggregates public review patterns for Coastal Estate Planning Elder Law Pensacola Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
40
PI Reviews
22
Text Reviews
40
Most common themes
business owner supportpublic speakingsenior assistance
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Review Snapshot
4.9
45 public reviews and 40 written reviews.
Recent Activity
Most recent written review from Staci Roberts: Mar 6, 2026 (195 days ago)
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Response Behavior
Replies on 62% of reviews
93% of the visible replies look at least somewhat personalized instead of fully templated.
Coastal Estate Planning Elder Law Pensacola Fl client reviews
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All40 reviews
4.9
Most recent written review from Staci Roberts: Mar 6, 2026 (195 days ago)
Written Reviews
40
Average Rating
4.93
Reviews (30d)
0
Reviews (90d)
0
Older Archive
40
Assigned Tags (3)
Showing 40 of 40 written reviews.
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39
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Jordan Faulkner was wonderful to work with. She guided us through the process and made it quick and easy. I would recommend Coastal Estate Planning & Elder Law every time!
Staci Roberts, Always Available Mobile Notary, Miramar Beach, FL
My Stepmother was in need of a Trust to protect and organize the significant assets left by my Father when we lost him to the Covid pandemic. She needed a firm that was nearby because she limited her driving to daylight only and short distance due to age related issues. As a Georgia resident, I began an internet search of Pensacola that would meet these needs. Coastal Estate Planning and Elder Law was within a few driving miles of her home and specialized in precisely what she needed. More importantly, the firm is headed by an Attorney, Kimberly Sullivan, who has put together an extraordinary staff. The staff is reflective of Ms. Sullivan's leadership of not only an extraordinary level of professional abilities, but a compassionate approach to the needs of their clients. I traveled to Pensacola to accompany my Stepmother for the initial meetings with Ms. Sullivan and could not have been more impressed or pleased. Her patience and listening skills along, with her ability to explain the issues of the law in plain language, put my Stepmother at ease and offered specific and needed resolutions to problems put forth. This firm has earned our highest level trust and has our highest recommendation for any one seeking help with Estate Planning and Elder Law.
I'm a recent widow and needed a trust and will. They have proven to be extremely knowledgeable about what I was requesting. All the women in this office have provided more than one way for me to achieve my goals. They also have been kind and considerate of my time and have worked in a professional way. I highly recommend this law firm. A satisfied customer.
Owner response
Thank you, so much, for your thoughtful review! We sincerely appreciate your kind words. Working with you has been an absolute pleasure and we are truly grateful to be a part of your planning journey! Thank you!
Working with Coastal Trust and Probate Elder Law was an exceptional experience from start to finish. The entire team went above and beyond to guide me through the process with patience, professionalism, and compassion. They were not only knowledgeable and thorough in addressing every detail, but also supportive and kind in every interaction. It was clear that they truly cared about my situation and were committed to helping in the best way possible. I felt confident and reassured every step of the way, and I am deeply grateful for their dedication and expertise. I would highly recommend Coastal Trust and Probate Elder Law to anyone in need of trusted, compassionate legal guidance.
Owner response
Hi Marci, thank you so much for your thoughtful and wonderful review! We're truly grateful for your kind words about our team. It's rewarding to know that we were able to guide you with the patience, professionalism, and compassion we strive to deliver. Your confidence and reassurance in us mean a lot, and we're delighted to have provided the support and knowledge you needed during this time. Should you need any further assistance, feel free to reach out. <br><br>Best wishes, The Coastal Probate, Trust & Elder Law Team
Exceptional Service and Genuine Care
Coastal Probate, Trust and Elder Law exceeded every expectation. From the moment I reached out, their team was professional, compassionate, and incredibly knowledgeable. They guided me through complex estate planning and elder law matters with clarity and patience, making a potentially overwhelming process feel manageable and even empowering.
What stood out most was their personal touch—they truly listened and tailored their advice to my family’s unique needs. Communication was prompt and transparent, and I always felt like a priority. If you’re looking for trustworthy legal guidance with heart, Coastal is the gold standard. I wouldn’t hesitate to recommend them to anyone navigating probate, trusts, and elder law.
Owner response
Hi Andrew, thank you so much for your generous words. We're thrilled to hear that your experience was exceptional and that we could meet your expectations! Our team takes pride in providing compassionate and knowledgeable service, and it’s wonderful to know that our personalized approach made a difference for you and your family. Your trust and recommendation mean the world to us. If you ever need further assistance, please don’t hesitate to reach out. We're here to help! <br><br>Warm regards, The Coastal Probate, Trust & Elder Law Team
Kimberly Sullivan and her staff are the best in Pensacola. Kim has helped me in getting a guardianship when my husband had dementia and needed to be put in a memory care facility. Her kindness and compassion made it easier to complete. Kim also helped me with getting my husband on Medicaid so I didn't have to pay so much. Believe me it is very expensive to put a loved one in a long term care facility. Trying to obtain Medicaid is a tricky process. I am so grateful for her help because I couldn't do it on my own. I am now working with Kim on an estate plan for myself which everyone needs, although you may not think so. Kim and her staff are very good at what they do and I highly recommend them for your elder care needs. Call and get a consultation scheduled. You will not regret it.
Owner response
Judy, thank you so much for taking the time to leave us such a thoughtful review! Truly, it’s clients like you that make our work so easy and fun! It was such a gift to be able to work with you and we greatly appreciate you choosing us! Thank you!
Very professional team and such a true pleasure to work with!
Owner response
Hi Johanna, thank you so much for your wonderful review! We're thrilled to hear that you found our team a pleasure to work with. Your positive feedback means a lot to us, and we’re here if you need any further assistance. <br><br>Best, The Coastal Probate, Trust & Elder Law Team
Ryan, thank you so much for your kind words! We're thrilled to hear that you found our guidance exceptional. We strive to provide our clients with the best support possible. If there's anything else you need, please don't hesitate to reach out. <br><br>Best wishes, The Coastal Team
A totally professional, learning and enjoyable experience. Kimberly, Lexi and other associates were welcoming and helpful throughout the entire process.
Owner response
Thank you so much for sharing this! We’re so glad you felt welcomed and supported throughout the process. Our whole team truly care about making sure every step feels clear and comfortable, so hearing this means a lot to us! We appreciate you trusting us to walk alongside you.
Unfortunately didn't get to meet with anyone. After they last minute rescheduled the first meeting they completely missed the second. Not what I'm looking for in a lawyer.
Edit: check your emails. I spoke with Lynn J. Manzoli and her email's signature says Coastal Probate, Trust, & Elder Law. It's OK. I've found another law firm already.
Owner response
We are very sorry to hear this and apologize for any inconvenience you experienced! Please know, we’ve taken your comment very seriously and have thoroughly reviewed our records and calls; however, we do not have any contact under your name or matching the situation you have described. It’s possible you may be confusing us with another law firm. If you believe you were trying to reach Coastal Probate Trust & Elder Law in Pensacola, please call us at (850) 434.2761. We would welcome the opportunity to help clarify and assist however we can.
Law Office of Kimberly Sullivan at Coastal Probate Trust & Elder Law Is very professional, friendly, and knowledgeable. I would highly recommend for all your estate needs.
Jordan Faulkner was wonderful to work with. She guided us through the process and made it quick and easy. I would recommend Coastal Estate Planning & Elder Law every time!
Staci Roberts, Always Available Mobile Notary, Miramar Beach, FL
My Stepmother was in need of a Trust to protect and organize the significant assets left by my Father when we lost him to the Covid pandemic. She needed a firm that was nearby because she limited her driving to daylight only and short distance due to age related issues. As a Georgia resident, I began an internet search of Pensacola that would meet these needs. Coastal Estate Planning and Elder Law was within a few driving miles of her home and specialized in precisely what she needed. More importantly, the firm is headed by an Attorney, Kimberly Sullivan, who has put together an extraordinary staff. The staff is reflective of Ms. Sullivan's leadership of not only an extraordinary level of professional abilities, but a compassionate approach to the needs of their clients. I traveled to Pensacola to accompany my Stepmother for the initial meetings with Ms. Sullivan and could not have been more impressed or pleased. Her patience and listening skills along, with her ability to explain the issues of the law in plain language, put my Stepmother at ease and offered specific and needed resolutions to problems put forth. This firm has earned our highest level trust and has our highest recommendation for any one seeking help with Estate Planning and Elder Law.
I'm a recent widow and needed a trust and will. They have proven to be extremely knowledgeable about what I was requesting. All the women in this office have provided more than one way for me to achieve my goals. They also have been kind and considerate of my time and have worked in a professional way. I highly recommend this law firm. A satisfied customer.