Personal Injury
Pre-Intake
Terry and the entire staff were available to me every time I reached out to them. They could not have been more accommodating helpful and professional at any point during my case.
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100 public reviews and 41 written reviews.
Most recent written review from Mark lear: Mar 9, 2026 (95 days ago)
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Most recent written review from Mark lear: Mar 9, 2026 (95 days ago)
Written Reviews
41
Average Rating
4.15
Reviews (30d)
0
Reviews (90d)
0
Older Archive
41
Assigned Tags (52)
Showing 41 of 41 written reviews.
1 star
7
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Reviews older than 30 days are kept available in pages of 12.
Personal Injury
Pre-Intake
Terry and the entire staff were available to me every time I reached out to them. They could not have been more accommodating helpful and professional at any point during my case.
Personal Injury
Unknown
They helped me so much and Kim is awesome to work with!!!!
Personal Injury
Post-Verdict
I worked with Rula on a legal matter and found her judgment to be clear, disciplined, and well-reasoned. She focused on what mattered, communicated legal strategy clearly, and managed the process efficiently from start to finish. I also appreciated the support from her team at Cochran, Kroll & Associates, who were responsive and well-coordinated throughout. Her work was handled thoughtfully and documented thoroughly, which reflected a high level of accountability and care throughout the engagement. I would recommend Rula without hesitation.
Personal Injury
Unknown
They have worked long and hard on my mother's case and continue til this day fighting on our family's behalf. I appreciate their time and attention.
Personal Injury
Unknown
Just wast your time no help
Personal Injury
Unknown
I contacted them to discuss a lawsuit because my wife has been almost incapable of doing almost anything after her surgery and was sent home and clearly not ready. That night she went into cardiac arrest and now she can't function well. We contacted them and about a week later an attorney called me and we discussed it and gave more information. She said she would discuss it with Ms Kroll. That was over a month ago so are we to assume that they have no interest in the case and if so they could at least call us back and let us know. Just as a courtesy. We believed that this would be the best attorney for us, but sadly we know are in the dark and we are running out of time. I still think they would be the best
Auto Accident
Post-Verdict
Attorney Rula Aoun was instrumental in getting me the legal relief that I needed. She is kind, competent, and very responsive. She handled my case with utmost compassion and professionalism. I would recommend her for anyone with an auto accident or injury. She will for sure get you Results fast!!
Medical Malpractice
Pre-Intake
What I would say to NP - attorney Kroll, her front desk clerks need to REFRAIN from practicing law. This woman's legal opinion shouldn't be acknowledged. Medical malpractice by a family physician is much different than malpractice issues at a state ran county funded, medicaid receiving clinic. But in this individuals opinion it's all the same. But as she refused to hear is that this is why a previous case was declined - not because there wasn't medical malpractice but because there is no way to actually collect or hold these county controlled and state funded agencies accountable. But according to the person that answers the telephone who speaks as if she is an attorney at this firm - there is no issue with medical misdiagnosis by a family physician who then added incorrect diagnosis to a chart and refused to remove them when I offered correct diagnosis. She's dismissive and as a front desk clerk it's rude and actually illegal as she is NOT AN ATTORNEY. Don't waste your time unless you actually get a break and she doesn't answer as I did the day that I actually SPOKE to attorney-nurse Kroll and she explained why there was technically a case in the first instance but no way to SUE. That's what Kroll said. I don't care what the notes actually say - possibly there was an incorrect notation or it couldn't accurately be noted (possibly software limitations). Or possibly the receptionist misread it because she is, again, NOT AN ATTORNEY. But the legal scholar manning the front desk while practicing law rules this office not the actual attorneys. The reason I actually reached out is because attorney--nurse Kroll is actually polite considerate and respectful and speaks from ACTUAL EXPERIENCE unlike the first line person that runs the firm or speaks as of she does.
Personal Injury
Post-Settlement
After my automobile accident I was told by my doctors that I will not be able to return to work indefinitely. After a year the insurance company said I was no longer eligible for benefits and recommended I find a new job doing light work like answering phones! That’s when I contacted Rula Aoun at Cochran, Kroll & Associates. Rula was extremely sympathetic and understanding. She settled the case and ensured I was taken care of and fully informed along the way. I highly recommend this firm for anyone who is dealing with any type of auto case.
Personal Injury
Post-Verdict
I was beyond frustrated. I needed help and I didn’t know who to turn to. Tired of fighting every step of the way for the help i deserved. While online trying to figure out my last resorts i started complaining about what i was going through when someones reply stood out. Standing up for me, telling me I what I was dealing with was wrong. Cochran, Kroll & associates care. They listened to what I was going through without any judgment. They told me that I had a case, and they helped me understand what I needed to do to prepare for that case. They answered all of my silly questions and answered me with dignity. I never felt like I was a burden. Every step of the lawsuit I had a professional team standing right next to me. They helped me secure the care that I’m gonna need in the future. I am forever thankful that they were the ones that helped me get justice. Shout out to Rula, Thank you! You rock!!
Personal Injury
Post-Settlement
My lawyer Ms. Rula and everyone at Cochran, Kroll & Associates were amazing to work with in getting my case settled. They will fight for what’s right for their clients. 10/10 You will not be disappointed.
Motorcycle
Post-Settlement
I experienced tremendous frustration while dealing with the insurance company after my motorcycle accident. They refused to pay the benefits I was rightfully owed, leaving me with no alternative but to hire an attorney. Once Cochran, Kroll & Associates took over my case, everything changed—the insurance company quickly reconsidered its position. Thanks to their relentless effort and expertise, Cochran, Kroll & Associates secured a settlement more than five times greater than the insurer’s original offer. If you want true advocates who will fight for you, contact them.
Most recent written review from Mark lear: Mar 9, 2026 (95 days ago)
Mentioned in 7 reviews, with an average 4.4-star rating when clients talk about this theme.
Mentioned in 6 reviews, with an average 3.2-star rating when clients talk about this theme.
6 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
7 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
41 reviews currently have no visible owner response, so the written feedback matters more than response style.
Terry and the entire staff were available to me every time I reached out to them. They could not have been more accommodating helpful and professional at any point during my case.
They helped me so much and Kim is awesome to work with!!!!
I worked with Rula on a legal matter and found her judgment to be clear, disciplined, and well-reasoned. She focused on what mattered, communicated legal strategy clearly, and managed the process efficiently from start to finish. I also appreciated the support from her team at Cochran, Kroll & Associates, who were responsive and well-coordinated throughout. Her work was handled thoughtfully and documented thoroughly, which reflected a high level of accountability and care throughout the engagement. I would recommend Rula without hesitation.