Based on my experience, I would not recommend this firm. I found it extremely difficult to reach anyone by phone, and although I was repeatedly told I would receive a callback, that often did not happen. I spent a significant amount of time trying to speak with someone directly. Communication felt unprofessional to me. On several occasions, phone calls were answered with what I perceived as an attitude, and interactions did not feel courteous. When I asked for updates on my claim, I received different answers from different people, which made me feel that my case was not being handled in a coordinated or organized way. Overall, this was a very frustrating and disappointing experience. I DO NOT recommend
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