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Review Intelligence
Costanzo Law Firm Apc Palo Alto Ca review signals at a glance
CrashStory aggregates public review patterns for Costanzo Law Firm Apc Palo Alto Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.3
Total Reviews
43
PI Reviews
31
Text Reviews
43
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Review Snapshot
4.3
86 public reviews and 43 written reviews.
Recent Activity
Most recent written review from Gustavo Medina: Jan 30, 2026 (190 days ago)
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Response Behavior
Replies on 47% of reviews
83% of the visible replies look at least somewhat personalized instead of fully templated.
Costanzo Law Firm Apc Palo Alto Ca client reviews
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All43 reviews
4.3
Most recent written review from Gustavo Medina: Jan 30, 2026 (190 days ago)
Written Reviews
43
Average Rating
4.30
Reviews (30d)
0
Reviews (90d)
0
Older Archive
43
Assigned Tags (3)
Showing 43 of 43 written reviews.
1 star
7
2 star
0
3 star
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4 star
2
5 star
34
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I had a bad experience with costanzo law firm wouldn't recommend it to anyone i would recommend looking for better attorneys on the web
Owner response
We are sorry you had a bad experience with us. <br><br>We looked at our records and found that you had only one complimentary consultation with us, quite some time ago, in June of 2023. At the time, other than the consultation, we had no further interaction with you.<br><br>As our meeting with you was so long ago, it is hard for us to understand why you would post this today, in January of 2026. Perhaps you have recently met with another firm, and mistaken that recent poor experience with them for us.<br>
I spoke to Costanzo on an exploratory phone call, and they were very professional and to the point. I had a good experience and will work with them if I require their services in the future.
Owner response
Thank you so much for taking the time to post. I’ll make sure to let the team here know. Knowing we you were happy is uplifting for our entire team.
If you’re looking for an employment lawyer in the Bay Area, Do not hesitate to contact Costanzo law firm. I had a great experience with Lori, Luiza, Zara and their team. Since the beginning of my process they made me feel comfortable, gave me hope and always communicated with me. They were very professional, efficient, and empathetic with my case. They did their best till the end and I’m very appreciative to them for all their hard work! I couldn’t have asked for anything better !
Owner response
Thank you so much for these kind words. We are happy that we were able to assist you in your time of need.
I had the pleasure of working with Lori and her team. Special thanks to Zara who always kept me in the loop and up to date with my case. Special thanks to Alex who helped everything go smoothly at the closing of my case. This is a Great team of lawyers, staff, and most of all great human beings. Every staff person who contributed to helping me with my case was amazing . They communicated with me along the way. The team was always so compassionate and patient. This firm is knowledgeable and their experience showed throughout the progression of my case . I appreciate their honesty from the start and their diligence from The start. They got right to work for me. I would definitely recommend using The Constanzo Law firm to any one seeking justice for themselves or a loved one.
Owner response
Thank you very much for your, kind works. It is a real motivation to the team here at the Costanzo Law Firm.
Working with Lori Costanzo over the past years has been positively life-changing for my family. Lori stepped in as a true source of strength, guiding us with exceptional legal skill, compassion, and integrity. Her work brought us the hope and closure we had long been seeking. Lori is simply an extraordinary human being who represented and advocated for my family with excellence. I will always be deeply grateful, and I highly recommend Costanzo Law Firm.
Owner response
Kaego, thanks for taking the time to post this review. It really means a lot to us. We are so happy that we were able to assist you with your legal needs
I felt validated, represented and heard. Lori and her team were knowledgeable, accessible, responsive and guided me through every step to help me resolve a long evolving issue.
Owner response
Thank you for taking the time to post this. When we hear from our clients that we are able to help them it truly lifts our spirits. We know we are fighting for a good cause.<br><br>It really does mean a lot to the team here when you take the time to write a review for us.<br><br>Good luck on your future endeavors.
This review is based on an overture and the first consulting call. Natalie was effective at gathering the case files and providing information leading up to scheduling the call. Took the consulting call with Lori and am waiting for her follow-up. This is to be expected, given the holiday interim.
Lori is of a pleasurable disposition and lends a good ear. She is intelligent and responsive and puts forth her view of the situation clearly and articulately. It is evident that she has strong mental fortitude and has formidable experience in employment law.
Some points of note from my consultation with Lori
a) A consulting fee of $650 an hour is high, and one expects clarity of legal arguments, understanding and value addition in the interpretation of case materials in return for the cost incurred
b) The statistics of case outcomes, relevant jurisdictions, and their judges can be accessed online without consulting a legal practice. When engaging counsel, one is engaging in the specifics of the case, its documentary and circumstantial evidence, and seeking inferences on relevant case law that is previously unknown to the client or principally undetermined regarding its relevance to case.
c) Non-engagement, if a possibility, should be made clear to the client soon after the consultation if preceding a holiday period.
d) Accepting consulting calls during the extended holiday slowdown is deeply appreciated.
Another review will follow post-follow-up discussions.
Sent these guys a very detailed email with all the facts regarding my labor law case. They scheduled a zoom call following a few calls. Spoke with a person (not sure if a real attorney or not) named "Frank Zecolla" for an HOUR over zoom and agreed to send him evidence supporting my case. After sending him all the evidence requested they simply GHOSTED ME! Sent several follow up emails, called and left several voicemails and NOTHING, NO RESPONSE, NO COMMUNICATION, NO COURTESY CALL...
They Simply GHOSTED a possible client. Glad it didn't go beyond that. VERY UNPROFESSIONAL and speaks VOLUMES on how this "firm" practices law.
Owner response
We are sorry to hear this from you. As you can see in our other reviews, we are very responsive, honest and take our work seriously. We do not have a record of you reaching out to our office. Our attorney Frank Zeccola looked at his calendar and had no record of any calls or Zoom meetings with you.<br><br>The fact that you believe you spent an hour, would have required that the call be calendared, and would have taken place over Zoom or in Person. Our standard initial consultations involve our review of material prior to the meeting.<br><br>We are wondering if you are mistaken about the firm, perhaps you spoke with another firm, and couldn’t remember, and simply found our website.<br>
Lori and her team are responsive, thoughtful and sensitive. They helped me through a tough time and also gave me great counsel along the way. I would highly recommend the Costanzo Law Firm.
I spoke to Costanzo on an exploratory phone call, and they were very professional and to the point. I had a good experience and will work with them if I require their services in the future.