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Review Intelligence
Counts Law Firm P.C. Alhambra Ca review signals at a glance
CrashStory aggregates public review patterns for Counts Law Firm P.C. Alhambra Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.6
Total Reviews
49
PI Reviews
26
Text Reviews
49
Most common themes
long-term relationshipreferral
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What to check before you hire Counts Law Firm P.C. Alhambra Ca
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Review Snapshot
4.6
87 public reviews and 49 written reviews.
Recent Activity
Most recent written review from Manny Hernandez: Feb 6, 2026 (161 days ago)
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Response Behavior
Replies on 54% of reviews
94% of the visible replies look at least somewhat personalized instead of fully templated.
Counts Law Firm P.C. Alhambra Ca client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All49 reviews
4.6
Most recent written review from Manny Hernandez: Feb 6, 2026 (161 days ago)
Written Reviews
27
Average Rating
4.70
Reviews (30d)
0
Reviews (90d)
0
Older Archive
27
Assigned Tags (77)
Showing 27 of 49 written reviews.
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5 star
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
The team at Counts Law firm has been my resource for legal advice and matters for years and I will continue to rely on them. I appreciate all their hard work
Owner response
Thank you for your continued trust over the years. We truly appreciate the opportunity to assist you and are grateful for your confidence in our team.
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivetheme:long-term relationshipcompetitor:counts law
I had a great experience with Counts Law Firm. Communication was easy and everything felt smooth and well organized.
The team was kind and supportive, and I felt well taken care of. Highly recommend!
Owner response
Thank you for your kind words. We’re happy to hear the process felt smooth and supportive, and we appreciate your recommendation.
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (15)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:counts law firm
I had a really great experience with Counts Law Firm. Everything felt smooth and well organized, and communication was always clear and easy.
The team was kind, patient, and very supportive throughout the process. I truly felt heard and taken care of, which made a big difference.
Overall, a very positive experience. I would confidently recommend Counts Law Firm to anyone looking for a professional and caring legal team.
Owner response
We appreciate you sharing your experience. We’re glad you felt heard, supported, and well cared for, and we’re grateful for your confidence in our team.
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (15)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:counts law firm
I highly recommend the Counts Law Firm to anyone looking for a knowledgeable, caring, and trustworthy legal advocate!
Owner response
Thank you for your kind recommendation! We’re grateful for the opportunity to assist and appreciate your trust in our firm.
Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (13)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:counts law firm
Counts Law Firm helped many of my clients and personal friends with issues about child visitation, general family law, and other business matters pertaining to their legal obligations. Emahn, as an attorney and individual, is professional, kind and caring. He ensures that you are presented with all your options and understand the possible outcomes. The staff at his office that I've talked to and followed up with were all knowledgeable, kind and considerate. I am very pleased with the services offered and would recommend this law firm to all my friends and family.
Owner response
Thank you for your thoughtful review and for trusting us with the people you care about. We’re honored by your confidence and are glad our team could provide clear guidance and compassionate support.
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
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case:family law, business lawstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_non_clientpi:yespeer:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positiveinjury:physical_therapycompetitor:counts law firm
This guy right here, Mr. Counts, brings a level of confidence and steadiness that immediately puts you at ease. He’s firm, persistent, and does not back down when dealing with the opposing party. Knowing he was handling things allowed me to focus on life instead of stress. Highly recommend Counts Law Firm.
Owner response
We truly appreciate your kind words. It means a lot to know you felt confident and supported while we handled your matter, and we’re grateful for your recommendation.
Lowball Pressure (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivecompetitor:counts law firm
Counts Law Firm provided exceptional service from start to finish. The team was professional, responsive, and truly cared about my case. They explained everything clearly and kept me informed every step of the way. I highly recommend Counts Law Firm to anyone needing reliable, organized, and attentive legal representation.
Owner response
Thank you for your wonderful feedback. We’re glad our communication and care made a positive difference, and we appreciate your trust and recommendation.
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (16)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapycompetitor:counts law firm
Very unethical firm. Horrible experience as a client. Attorney Counts has several posted interactions with the state bar. Do your research and thoroughly check every bill!
Owner response
We’re sorry to hear about your experience. However, this review does not accurately reflect the facts. Our firm provided the legal services requested, and when the invoice went unpaid, we were compelled to take legal action to recover the balance due. The reviewer filed a counterclaim alleging unfair billing, which the court rejected. The court ultimately ordered the reviewer to pay our firm’s outstanding invoice in full, confirming the legitimacy of our billing and services.<br>We take billing transparency and client satisfaction seriously and always encourage open communication about fees and expectations throughout representation.
They handled everything for me. Very fast, dependable and honest work!! When you want the best representation you have to pay for the best representation. The outcome of my case shows how good they are!!
Owner response
Thank you for sharing your experience—we’re proud we could deliver dependable service and a successful outcome for your case.
Process Length (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
We hired Counts Law Firm to draft a response to a demand letter and were billed more than $6,000 for that single letter. We filed a complaint with the Bar over billing practices — the Bar did not find misconduct because of fine‑print language, but did agree we should not pay his final invoice, which we feel reflects that his billing structure was problematic.
He missed multiple deadlines, and we were billed for communications that existed solely because his deadlines were missed. We were billed for OUR phone calls to his office asking whether deadlines had been missed. A draft was prepared that took a direction we did not authorize, and when we pointed this out, we were charged additional hours for what were essentially minor edits.
His “free consultation” was billed beyond 30 minutes without prior notice. Tasks that took minutes were billed in 15‑minute increments at a high hourly rate. After we terminated his services, a new attorney completed the same work, litigated the matter, and won — for less than Counts billed for that one letter.
We did not find his billing transparent or his service satisfactory, and we do not recommend his services based on our experience.
The team at Counts Law firm has been my resource for legal advice and matters for years and I will continue to rely on them. I appreciate all their hard work