Very quick to resolve, explains everything perfectly, answers questions I have any time and communicates very pleased
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Craig Swapp & Associates
Kennewick Personal Injury Lawyer — 166 Client Reviews Analyzed
5.0(166 reviews)Craig Swapp & Associates is a Personal Injury law firm in Kennewick, WA, located at 8350 W Grandridge Blvd ste 200 #301 and reachable at +1509-567-3629. Clients have rated the firm 5.0 out of 5 across 166 public Google reviews, 10 of which include written feedback. The most recent written review is from Aleisha Smith on Apr 24, 2026 (134 days ago).
Owner engagement: Craig Swapp & Associates replies on 30% of visible Google reviews, and roughly 27% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: communication and updates, care for the whole situation, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Craig Swapp, Erin Rice and Lee Peterson are the attorneys most frequently named by clients in reviews of Craig Swapp & Associates.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
166 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Craig Swapp & Associates is a personal injury law firm serving clients in Kennewick, Washington, located at 8350 W Grandridge Blvd ste 200 #301 99336.
Review evidence: Clients have left 166 public Google reviews averaging 5.0 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Kennewick, Washington firms before you decide.
Quick signals: attorneys named most often in reviews are Craig Swapp, Erin Rice, Lee Peterson; the Google Business profile for this firm is verified; 7 photos are public on Google; contact the firm to ask about consultation fees.
Contact Craig Swapp & Associates at (509) 567-3629 or visit craigswapp.com for a free case review.
166 public reviews and 20 written reviews.
Most recent written review from Aleisha Smith: Feb 23, 2026 (194 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 100% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Aleisha Smith: Feb 23, 2026 (194 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 23, 2026 (194 days ago). Compare that recency with the other firms you are considering.
Very quick to resolve, explains everything perfectly, answers questions I have any time and communicates very pleased
Took a little bit with usaa but they kept up fighting for me and we won our settlement!!!! I highly recommend you get with Craig swapp and associates you won’t be disappointed even 2 years later if it takes that long. Thank you Craig swapp and associates
My team at Craig Swapp, & Associates, were completely satisfying. I went to them to get a peace of mind. They gave that to me and more. The whole time the case was open they were there for me. Even just to reassure me. Erin Rice continued to help and get answers for me to my satisfaction. Lee Peterson. my attorney, is the strength to the whole case going forward. He knows what is going on and got me help way beyond my dreams. All because I wanted a peace of mind, which I got. Thank you, Lee Peterson and Erin Rice God bless you and yours. Deborah C
8350 W Grandridge Blvd ste 200 #301, Kennewick, WA 99336
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Most recent written review from Aleisha Smith: Feb 23, 2026 (194 days ago)
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Very quick to resolve, explains everything perfectly, answers questions I have any time and communicates very pleased
Owner response
Aleisha, thank you for trusting our firm with your injury case!
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Unknown
Took a little bit with usaa but they kept up fighting for me and we won our settlement!!!! I highly recommend you get with Craig swapp and associates you won’t be disappointed even 2 years later if it takes that long. Thank you Craig swapp and associates
Owner response
Thank you for your kind review!
Case Type Unspecified
Unknown
My team at Craig Swapp, & Associates, were completely satisfying. I went to them to get a peace of mind. They gave that to me and more. The whole time the case was open they were there for me. Even just to reassure me. Erin Rice continued to help and get answers for me to my satisfaction. Lee Peterson. my attorney, is the strength to the whole case going forward. He knows what is going on and got me help way beyond my dreams. All because I wanted a peace of mind, which I got. Thank you, Lee Peterson and Erin Rice God bless you and yours. Deborah C
Owner response
Deborah, we appreciate your review and the chance to serve you!
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Unknown
What started off as a very Painful and miserable experience was made all that easier by my attorney, Lee and his assistant Erin. The communication was amazing. I swear I bothered them nonstop Throughout my case. Thank you for getting my settlement up to what we did and now I can move on with my life.
Owner response
Tanner, we appreciate your review and the chance to serve you!
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Unknown
As a practicing physician In the auto injury arena, I can truly say that Craig Swapp And Associates have been professional and respectful with our patients. They have given Our patients the assurance and confidence that their bills will be covered so they can get the kind of care that they need to recover from not only their injuries, but their property damage to their vehicles. I was just with a patient this evening that commented on how grateful he was for the help that he received with Craig Swapp. Stating that they really listened to him and that the opposing insurance company did not want to total out his truck but the frame was bent and not safe to drive. Craig Swapp was able to help settle his claim and get him back on the road again. I trust Craig Swapp. They will treat you right!
Owner response
Thank you so much for taking the time to share these kind words. We truly appreciate your recognition of the care and effort our team puts into helping our clients and fighting for them every step of the way.
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Lance is an expert in his field!!
Owner response
Thank you for your positive feedback on Lance. He is a highly skilled and a valuable member of our team.
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Great people great job
Owner response
Thank you for your review, Don!
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I am not a client but I would recommend Craig Swapp to anyone who may need their services !
Owner response
Thank you for the great review, Juan! We’re always here if you need us!
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Nate helped me out and did a great job explaining how this works 👍
Owner response
Nate is definitely an amazing asset for our firm, thank you for your feedback!
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Had an amazing experience at state line speedway- the Craig Swapp employees were all so kind. Them sponsoring the event just shows how much they care about our community!
Owner response
It was amazing to meet you guys! We love supporting the community at events like Stateline Speedway.
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So grateful for Craig Swapp, they made my experience at state line the best! Big thanks to them for sponsoring the event… 10/10!
Owner response
It was amazing to meet you guys! We love supporting the community at events like Fear Factory.
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Unknown
So grateful to Craig Swapp for there generosity and support in sponsoring State Line Speedway. It's businesses like Craig Swapp who help keep local racing alive and thriving. Thank you for believing in our community and the excitement that this sport brings to so many!
Owner response
Nathan, it was great to meet you at the Stateline Speedway! We'd love to discuss your experience with our team more, please call Jeremy at 800-404-9000 M-F 8-5. Thank you!
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