Sheila Rider★★★★★Mar 2, 2026 (103 days ago)
Amazing communication and great customer care.
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Craig Swapp & Associates
Craig Swapp & Associates
Provo Personal Injury Lawyer — 305 Client Reviews Analyzed
4.9(305 reviews)180 N University Ave #270
Personal Injury
Craig Swapp & Associates is a Personal Injury law firm in Provo, UT, located at 180 N University Ave #270 and reachable at +1385-308-4720. Clients have rated the firm 4.9 out of 5 across 305 public Google reviews, 44 of which include written feedback. The most recent written review is from Sheila Rider on Mar 2, 2026 (103 days ago).
Owner engagement: Craig Swapp & Associates replies on 14% of visible Google reviews, and roughly 38% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Craig Swapp is the attorney most frequently named by clients in reviews of Craig Swapp & Associates.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
At a Glance
4.9
305 reviews
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Years Experience
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Practice Areas
Provo, UT
Office Location
Call
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About Craig Swapp & Associates — Provo Accident Attorney
Craig Swapp & Associates is a personal injury law firm serving clients in Provo, Utah, located at 180 N University Ave #270 84601.
Review evidence: Clients have left 305 public Google reviews averaging 4.9 out of 5, 44 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Provo, Utah firms before you decide.
Quick signals: attorneys named most often in reviews are Craig Swapp; the Google Business profile for this firm is verified; 31 photos are public on Google; contact the firm to ask about consultation fees.
Contact Craig Swapp & Associates at (385) 308-4720 or visit craigswapp.com for a free case review.
Client Reviews of Craig Swapp & Associates in Provo
Review Snapshot
4.9
305 public reviews and 44 written reviews.
Recent Activity
Most recent written review from Sheila Rider: Mar 2, 2026 (103 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 14% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
7d0 reviews
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14d0 reviews
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30d0 reviews
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All44 reviews
5.0
Most recent written review from Sheila Rider: Mar 2, 2026 (103 days ago)
What Reviewers Consistently Praise
Care for the whole situation
Mentioned in 5 reviews, with an average 5.0-star rating when clients talk about this theme.
Questions To Check When Comparing Firms
Most public replies look templated
26 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Check how fresh the written feedback is
The newest written review in this dataset is from Mar 2, 2026 (103 days ago). Compare that recency with the other firms you are considering.
Latest written reviews
G Phelps★★★★★Mar 1, 2026 (104 days ago)
They were so awesome to speak to and so knowledgeable and helpful. I will be be using them if I ever need help!
Oreocat 17★★★★★Feb 28, 2026 (105 days ago)
Very helpful and Kind
About This Firm
180 N University Ave #270, Provo, UT 84601
Category: Personal injury attorney
How Busy Is This Area? Recent Crashes Nearby
Recent crash data for the area around Craig Swapp & Associates loads when this section comes into view.
Craig Swapp & Associates Google Reviews (305 Reviews)
4.9(305)Google Review Transparency
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
7d0 reviews
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14d0 reviews
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30d0 reviews
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All10 reviews
5.0
Most recent written review from Sheila Rider: May 8, 2026 (36 days ago)
Written Reviews
10
Average Rating
5.00
Reviews (30d)
0
Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
1 star
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5 star
10
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Sheila Rider
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
Amazing communication and great customer care.
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
G Phelps
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
They were so awesome to speak to and so knowledgeable and helpful. I will be be using them if I ever need help!
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
Oreocat 17
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
Very helpful and Kind
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
Emily Jennings
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
These guys were amazing to me after I was in an accident. One year of doctors appointments, surgery and recovery and Brenda was always checking in to see how I was doing and she even asked if there was anything she could to to help ease my stress about the situation
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
July Merlos
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
Tricia and Robert were exceptionally helpful throughout the entire process. They remained in constant communication and guided us every step of the way. We highly recommend them their honesty and transparency truly stand out. You will be pleasantly surprised with the results.
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
Scott Asay
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
I’m a local chiropractor and have worked with Craig Swapp for years. My patients have always had great feedback with their experiences uses Swapp after auto crashes. I will continue working with them because they understand the needs of their clients and they truly care about them. I had the opportunity to take my young kids to skate on the Utah Mammoth ice at the Delta Center a couple weeks ago through an event that Craig Swapp hosted. It is a night my kids will remember for the rest of their lives. A special shout out to Lance Tilley and Doug Smaellie for putting on the event. If you ever get the chance to meet these gentlemen you are lucky. Great company! Great people! Highly recommend!
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
Todd McPhie
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
The people at Craig Swapp are great to work with!
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
Matt Hunt
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
We went to the ice skating event and it was so fun. Lance works with us a lot and he’s awesome! Don’t hesitate, Craig Swapp & Associates is amazing. They care about you!
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
Brielle Hunt
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
The skate night at the Delta center was so fun! Thanks Lance for the invite so glad to have you on our side!
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
michael moser
Reviewed May 8, 2026 (36 days ago)
Personal Injury
Unknown
We had such a great time. Thank you to Doug and the crew for inviting us. Everybody at First Care enjoys working with your firm.
No Response
Show all assigned tags (4)
case:personal_injury_generalstage:unknownresponse:nonepi:yes
Contact Craig Swapp & Associates
Quick Facts
- Verified Google Business
- 31 photos on Google
- Craig Swapp
Business Hours
MonOpen 24 hours
TueOpen 24 hours
WedOpen 24 hours
ThuOpen 24 hours
FriOpen 24 hours
SatOpen 24 hours
SunOpen 24 hours
Office Location & Nearby Accidents
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Other Locations
10 other offices for this firm
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Craig Swapp & Associates735.2 mi
Craig Swapp & Associates
4.9(233)Seattle, WA735.2 mi
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Craig Swapp & Associates665.8 mi
Craig Swapp & Associates
5.0(17)Portland, WA665.8 mi
Craig Swapp & Associates354.7 mi
Craig Swapp & Associates
5.0(21)Denver, CO354.7 mi
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Craig Swapp & Associates38.5 mi
Craig Swapp & Associates
4.9(910)Salt Lake City, UT38.5 mi
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Craig Swapp & Associates70 mi
Craig Swapp & Associates
5.0(189)Ogden, UT70 mi
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Craig Swapp & Associates103.5 mi
Craig Swapp & Associates
5.0(118)Logan, UT103.5 mi
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Craig Swapp & Associates582.2 mi
Craig Swapp & Associates
4.8(1042)Spokane Valley, WA582.2 mi
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Craig Swapp & Associates562.2 mi
Craig Swapp & Associates
5.0(166)Kennewick, WA562.2 mi
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Craig Swapp & Associates587.2 mi
Craig Swapp & Associates
4.9(270)Spokane, WA587.2 mi
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Craig Swapp & Associates469.4 mi
Craig Swapp & Associates
5.0(38)Phoenix, AZ469.4 mi
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Accident Statistics in Provo
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