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Review Intelligence
Crosley Law San Antonio Tx review signals at a glance
CrashStory aggregates public review patterns for Crosley Law San Antonio Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
48
PI Reviews
46
Text Reviews
48
Most common themes
trauma supportwell-being
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Review Snapshot
5.0
349 public reviews and 48 written reviews.
Recent Activity
Most recent written review from Artessia House: Feb 26, 2026 (160 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 11% of reviews
70% of the visible replies look at least somewhat personalized instead of fully templated.
Crosley Law San Antonio Tx client reviews
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All48 reviews
4.9
Most recent written review from Artessia House: Feb 26, 2026 (160 days ago)
Written Reviews
48
Average Rating
4.92
Reviews (30d)
0
Reviews (90d)
0
Older Archive
48
Assigned Tags (3)
Showing 48 of 48 written reviews.
1 star
0
2 star
1
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4 star
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5 star
46
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
If someone I love gets hurt, I am not crowdsourcing legal advice. I am calling Tom Crosley.
Tom has built a personal injury team at Crosley Law that runs like a well-oiled machine.
Organized. Strategic. Prepared. The kind of firm that does not “wing it” and definitely does not play about their clients.
And Brennen S. Jenkins is exactly who you want when things get serious. Smart, steady, and detail-oriented in a way that makes you breathe easier. The kind of lawyer who reads the fine print twice and still finds something everyone else missed.
What I appreciate most is that they care. Not in a billboard way. In a “we are locked in and you are not doing this alone” way.
If you need a personal injury team that is sharp, human, and absolutely ready, Crosley Law is the call.
Highly recommend.
Owner response
Thank you for the thoughtful review and recommendation, Artessia! Your kind words are greatly appreciated and we are grateful for the opportunity to stand by our clients when help is needed most.
Mr. Crosley took the time to personally meet with me, get to know me, and sincerely help me! Additionally, his office was a pleasure to deal with; Ms. Martinez made sure to keep me updated with scheduling and she personally reached out to me to make sure we were all on the same page. I had a fantastic experience with Mr. Crosley and his team!
Owner response
Thank you for the wonderful review, CJ! We’re happy to hear you had a great experience with Tom Crosley and the team. He truly values getting to know each person he works with, and we’re happy Ms. Martinez’s communication and support made the process smooth. We appreciate your kind words and the opportunity to work with you!
I was injured in a wreck, and trusted Crosley Law to defend my case, and I was not disappointed! My attorney attentively listened to everything I had to say and did an amazing job representing me in my case. Everyone who worked on my case was not only professional but also very kind. I recommend Crosley Law 10/10.
Owner response
Thank you so much for the 5-star review and recommendation, Marisa! It means a lot to hear that our team listened closely, represented you well, and treated you with the professionalism and kindness you deserve. We appreciate your trust and we’re honored to have had the chance to represent you.
Very rude receptionist, very argumentative and cut us off while we were trying to correct our email address on file multiple times just to say that’s what she originally repeated back to us when it wasn’t. We set an appt for tomorrow to speak with the attorneys, but that didn’t bode well for this firm which is very disappointing given they have ALL 5 star reviews. Will update review after speaking with the attorneys tomorrow but hopefully wont have to deal with the receptionist again because she was rude from the beginning of the call for no reason. I get everyone has bad days, but you’re working for a personal injury firm and I guarantee your day wasn’t that bad this morning to be that rude to customers.
Jesus Mandujano consistently demonstrates exceptional grit, dedication, and professionalism in every case he handles. His commitment to his clients is truly unmatched, and I have complete confidence in his ability to get results. I highly recommend Mr. Mandujano and the Crosley Law Firm for anyone seeking knowledgeable, trustworthy, and effective legal representation.
Owner response
Ashley, thank you so much for this fantastic review! We appreciate that you shared your confidence in Jesus and your trust in our legal representation. Thanks again!
I had my vehicle accident in July 2023, injured my back and neck, and not even once did the team at Crosley law hesitate to get me any medical care I needed. To Mr Shawn Mechler, Mrs Erinn, Madison and everyone else on the Crosley team, Thank you so much for all your hard work. Amazing work!
I 100% would recommend.
Owner response
Thank you so much for your incredible review, Kimberly. We’re truly grateful for your trust after your accident, and we’re glad our team—Shawn, Erinn, Madison, everyone at Crosley Law—could support you every step of the way. Your health and recovery were always our top priorities.<br><br>We appreciate your kind words and are honored to have helped you through a challenging time.
This was my first experience, and I cannot say enough about how awesome and helpful Brennen and his team were in guiding me through my physical challenges. They were truly wonderful, keeping me updated with details and progress throughout the process. Although it took a long time, it was truly worth it!
Their team made me feel warmly welcomed, always willing to listen, answer questions, and share their expertise. I am especially grateful for their proactive advice, which helped me prepare and know what to expect each step of the way.
As someone who is deaf, I appreciated their willingness to accommodate my needs, including providing an interpreter whenever necessary. Their support and understanding made a significant difference in my experience. Thank you to Brennen and the entire team for their dedication and care!
Owner response
Thank you so much for taking the time to share your experience, Lana. We’re truly grateful for your kind words. Brennen and our entire team are dedicated to supporting our clients through every step of the process, and it means so much to know that you felt informed, welcomed, and cared for throughout your case. We’re especially glad that our accommodations helped make the experience smoother and more comfortable for you.
Great experience with Crosley Law Firm’s team. Alex in intake is kind, patient, and incredibly helpful. They make you feel supported from the very first call. Highly recommend for anyone looking for a firm that truly cares!
Owner response
Thank you so much for your wonderful review, Luke! We’re thrilled to hear you had a great experience with our team. Alex and our intake staff work hard to ensure every client feels supported and cared for from the very first conversation, and your kind words mean a great deal to all of us.
Crosley Law Firm sets the standard for outstanding customer service. Every interaction I’ve had with their staff has been positive—attentive, welcoming, and knowledgeable. Alex and the intake team always take the time to listen and always offer helpful direction when needed. The firm carries itself with professionalism and integrity, and you can tell they prioritize their clients’ peace of mind. If you’re looking for a legal team that treats people with compassion while delivering excellent service, this is the place.
Owner response
Thank you for the wonderful feedback, Veronica! Your positive experience with Alex and our intake team means everything to us. We appreciate your trust and we’re honored to have had the chance to serve you.
If someone I love gets hurt, I am not crowdsourcing legal advice. I am calling Tom Crosley.
Tom has built a personal injury team at Crosley Law that runs like a well-oiled machine.
Organized. Strategic. Prepared. The kind of firm that does not “wing it” and definitely does not play about their clients.
And Brennen S. Jenkins is exactly who you want when things get serious. Smart, steady, and detail-oriented in a way that makes you breathe easier. The kind of lawyer who reads the fine print twice and still finds something everyone else missed.
What I appreciate most is that they care. Not in a billboard way. In a “we are locked in and you are not doing this alone” way.
If you need a personal injury team that is sharp, human, and absolutely ready, Crosley Law is the call.
Highly recommend.
Mr. Crosley took the time to personally meet with me, get to know me, and sincerely help me! Additionally, his office was a pleasure to deal with; Ms. Martinez made sure to keep me updated with scheduling and she personally reached out to me to make sure we were all on the same page. I had a fantastic experience with Mr. Crosley and his team!
I was injured in a wreck, and trusted Crosley Law to defend my case, and I was not disappointed! My attorney attentively listened to everything I had to say and did an amazing job representing me in my case. Everyone who worked on my case was not only professional but also very kind. I recommend Crosley Law 10/10.