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Review Intelligence
Cullen Hemphill Plc Orlando Fl review signals at a glance
CrashStory aggregates public review patterns for Cullen Hemphill Plc Orlando Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
44
PI Reviews
39
Text Reviews
44
Most common themes
mediation
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Review Snapshot
4.8
87 public reviews and 45 written reviews.
Recent Activity
Most recent written review from Katie Taunton: Feb 16, 2026 (133 days ago)
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Response Behavior
Replies on 37% of reviews
97% of the visible replies look at least somewhat personalized instead of fully templated.
Cullen Hemphill Plc Orlando Fl client reviews
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All45 reviews
4.7
Most recent written review from Katie Taunton: Feb 16, 2026 (133 days ago)
Written Reviews
40
Average Rating
4.70
Reviews (30d)
0
Reviews (90d)
0
Older Archive
40
Assigned Tags (79)
Showing 40 of 45 written reviews.
1 star
3
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5 star
37
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Cullen and Hemphill PLC was amazing in helping us file a claim. They made it so easy for us and we were able to do everything online. Dave and Mindy worked so hard in getting us a settlement we were happy with! Would definitely recommend.
Owner response
Hi Katie, thank you so much for your kind review. We were very happy to help your husband with his claim and enjoyed working with you both throughout the process. It's helping good people like you that makes this job a pleasure!<br>
Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
very happy with the results that Kim Cullen was able to get me. him and his assistant Milagros were fantastic about addressing everything, being timely, and keeping me regularly updated
I'm writing to express my sincere appreciation for the exemplary service and dedication demonstrated by your firm throughout my legal case. From the outset, it was clearly that you are highly professional and experienced attorneys who are committed to achieving the best outcomes for your client.
I particularly commend your perseverance and work ethic; you never once considered archiving my case, which speaks volumes about your commitment to client advocacy. Your ability to maintain clear and consistent communication was greatly appreciated, especially through your Assistant Milagros. Her support and team-oriented approach made the process much manageable for me. It is worth noting that, despite my experience with other big firms that claim that bigger is so important, none matched the level of care and diligence that your team exhibited. Therefore, I wholeheartedly rate your firm 5 out of 5 stars for your exceptional service. Thank you again for your hard work and for ensuring that I remained informed every step of the way. I will not hesitate to recommend your services to others in need of legal assistance. Sincerely, Lourdes
Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
I have had the privilege to have mr . Robert Hemphill represent not only me! but my daughter and many friends of mine involved in small and serious major lawsuits involving anonymous amounts of money! that was successfully setteled rectified and resolved by mr Hemphill! He will prevail ware no other firm can compare to his firm. God bless him!
Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
I would like to thank Mr hemphill the amazing assistance he provided for me on my case . He helped me reach a settlement quickly and he is so kind helpful he explains things to you and stays in communication. Mr hemphill has helped me and also other members of my family for years there is no one else that I would go to or recommend most definitely the best and most professional in the Orlando and Winter Park area thank you so much Mr hemphill.
Communication (positive)Process Length (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
I want to thank Mr. Hemphill and his amazing assistant Milagros for the outstanding work they did on my case. After I was injured from a fall on the sidewalk, they handled everything with such care, professionalism, and compassion.
Mr. Hemphill was knowledgeable, attentive, and fought to make sure I received the help and outcome I deserved. Milagros was absolutely wonderful—she always kept me informed, answered my questions right away, and made the whole process much less stressful.
I’m so grateful for their hard work and dedication. I highly recommend Mr. Hemphill and his team to anyone who needs a trustworthy and caring attorney.
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Great team - especially Mindy, she is AMAZING, she answered all my questions and assisted with a claim I had in regards to an accident. I am very grateful with all the help & advice I got and would recommend her to all my friends and family.
Communication (positive)Choosing Right Firm (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
I mostly dealt with the case manager, Mindy she was always very respectful and kept me in the loop with what was going on. Mindy took time with me and explained everything as to why it was happening the way it was and what to expect. This firm definitely has two thumbs up from me and I highly recommend them.
Owner response
Thanks so much for the positive feedback, Dana. It was a pleasure to work with you and I hope you will call upon us again if you ever need our services.
Communication (positive)Process Transparency (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Cullen & Hemphill represented my elderly parents in an automobile injury case. The recovery obtained was well above their expectation due to the diligent work done on my parents' behalf. Mindy was especially helpful in answering all of their questions. We highly recommend this law firm!
Owner response
Thanks for your kind words, Vicki - especially as they apply to Mindy. We known what a great job she does, and how much she cares. I'm glad we could achieve a good result for your parents with their car crash cases.
Choosing Right Firm (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I was simply calling for a case consultation. I had already filled out a case consultation online previously and was just calling to speak with someone to get some insight. Before I could even explain my situation about the medical negligence after the auto accident which is what the call was in regards to I was interrupted and asked questions not relating to the call. After I proceeded to let Mindy know that I wasn’t calling in regards to the accident it self, but the negligence at the hospital. She then proceeds to let me tell a brief description of what I endured before cutting me off and stating that what I had just told her which was not the main part of the call could be fixed. I never got to explain the spinal injuries sustained before she cut me off to tell me that those could be fixed by surgery. I read the reviews of this firm beforehand and I seen they were great. I feel as though my situation was totally disregarded and I wasn’t able to give her the adequate information. I’m very disappointed in the treatment of Mindy.
Owner response
Thank you for taking the time to share your feedback. We sincerely apologize that your initial consultation experience didn't meet your expectations or ours. We understand how frustrating it can be when you feel your concerns aren't being fully heard, especially during what is already a difficult time dealing with both an auto accident and potential medical negligence.<br><br>We'd like to offer some context while acknowledging your experience. Mindy is one of our most experienced and compassionate team members, who has helped hundreds of potential clients navigate complex legal situations with care and professionalism. Her track record speaks for itself—she's received numerous five-star reviews from clients who specifically praise her attentiveness, knowledge, and genuine concern for their wellbeing.<br><br>Initial consultations often involve asking screening questions to properly direct cases to the right resources, which sometimes can feel abrupt when emotions and stress are high. However, we hear your concern that you weren't able to fully explain your situation, and that's never our intention. Every potential client deserves to feel heard and valued. This is a foundational value that we strive to live by at our firm.<br><br>We do appreciate your feedback as it helps us continually improve how we serve our community.<br><br>
Kim and his team were outstanding! I was very informed in every phase of the process keeping me prepared for next steps and gave me a complete understanding of my case
Owner response
Thank you so much for your kind words and 5-star review, John! We're thrilled to hear that you had a positive experience with our team here at Cullen & Hemphill, PLC. Keeping our clients fully informed and prepared throughout every phase of their personal injury case is one of our top priorities.<br><br>At Cullen & Hemphill, we pride ourselves on providing clear communication, compassionate legal guidance, and strong representation to help our clients understand their rights and receive fair compensation for their injuries. Your feedback reinforces our commitment to delivering outstanding personal injury legal services in Orlando and throughout Florida.<br><br>If you or someone you know ever needs a personal injury attorney or legal advice, we’re always here to help. Thanks again for choosing Cullen & Hemphill, PLC!
Process Transparency (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Cullen and Hemphill PLC was amazing in helping us file a claim. They made it so easy for us and we were able to do everything online. Dave and Mindy worked so hard in getting us a settlement we were happy with! Would definitely recommend.
very happy with the results that Kim Cullen was able to get me. him and his assistant Milagros were fantastic about addressing everything, being timely, and keeping me regularly updated
I'm writing to express my sincere appreciation for the exemplary service and dedication demonstrated by your firm throughout my legal case. From the outset, it was clearly that you are highly professional and experienced attorneys who are committed to achieving the best outcomes for your client.
I particularly commend your perseverance and work ethic; you never once considered archiving my case, which speaks volumes about your commitment to client advocacy. Your ability to maintain clear and consistent communication was greatly appreciated, especially through your Assistant Milagros. Her support and team-oriented approach made the process much manageable for me. It is worth noting that, despite my experience with other big firms that claim that bigger is so important, none matched the level of care and diligence that your team exhibited. Therefore, I wholeheartedly rate your firm 5 out of 5 stars for your exceptional service. Thank you again for your hard work and for ensuring that I remained informed every step of the way. I will not hesitate to recommend your services to others in need of legal assistance. Sincerely, Lourdes