Curry Williams PLLC Auburn Wa review signals at a glance

Owner response

In response to your review, it is noted that you have used our office on multiple occasions. Arbitrations are by law different from mediations. Our office bills hourly for such services. In arbitrations all documentation in support of the issues to be addressed are supplied by the parties themselves and are deemed to be accurate to the best of the supplying party’s knowledge. If a party argues the accuracy and/or authenticity of submitted materials and/or the arbitrator asks for additional clarification this will delay the ruling and add to cost. Any delay in receiving additional or corrected materials from either parties and/or if new material/documentation is deemed crucial to the proceeding there is an additional cost for review and consideration. Our office provides itemized billing statements/cc receipts for all services rendered. For arbitrations the award/ruling itself also contains the breakdown of fees/costs as well. Statements are sent via e-mail and upon request, regular mail.

Owner response

In response to your review, our office cannot associate the posted name with any services provided.

Owner response

We are responding to your review. Our mediation coordinator did not immediately see your original e-mail as it was directed to our junk e-mail folder. Upon contacting you she did explain what had happened. When scheduling mediations all involved parties must be on the e-mail string. Opposing was added to the e-mail string and dates of availability were provided to all. The coordinator never heard back from opposing. Both parties must agree to mediate and to a mutual date unless otherwise court ordered. Due to opposing’s lack of response, communications regarding mediation scheduling ceased.

Owner response

We are sorry to hear that you feel you have had a negative experience with our office. Our staff is here to assist you and gather the necessary information to set up your initial consultation. This process ensures that your first appointment/contact with the attorney will be productive and matched to the right attorney based upon for your legal issue(s) and needs. Our staff cannot provide legal advice at any time. We are an area specific practice which may not match your legal needs.

Owner response

We have reviewed your complaint with our office. We strive to assist all that contact our office to the best of our abilities. At the time of your initial call, there were no in-house attorneys present to speak with you. Our staff cannot provide legal advice. You advised as to your frustration in that we were the 5th to 7th office you had called. You were told that the earliest we could accommodate was an appointment the next day. Your call dropped and you called back and apologized for the dropped call. The staff member attempted to ask you for your information in order to book the next day appointment, but was unsuccessful. We are sorry that you feel your experience with our office was not positive.

Owner response

We apologize for the confusion and miscommunication. Our initial consultations are 30 minutes and are free not "three".