Attempted to utilize, was turned down. My case is not so challenging, and involves a misdiagnosis or non diagnosis. 1 star because there website is big misinformation. Recommend going elsewhere. *Edit* 01JUN26 The unreliability of personnel answering phones is astounding. Another reason for others to go elsewhere. Missed a call as I was on the phone, called back less than a minute later, I received a voicemail approx 5 seconds prior to me calling back. I called back and the representatives number (207) goes straight to voicemail. Left 2 voicemail across 12 minutes both with notice that I'd try again in 5 minutes. Still immediately goes to voicemail. Tried other representatives and no one answered. *Additional edit* 01JUN26 Representative Karen claims can't answer her phone calls because she is always on the phone calling people. The workload appears to be too much to be calling me back 30 plus minutes later. Potential customers of this firm may get lost/untimely notices/contacting.
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