CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
Downtown L A Law Group Burbank Ca review signals at a glance
CrashStory aggregates public review patterns for Downtown L A Law Group Burbank Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
3.6
Total Reviews
239
PI Reviews
223
Text Reviews
214
Most common themes
unprofessionalismscam warningfalse promises
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Review Snapshot
5.0
238 public reviews and 84 written reviews.
Recent Activity
Most recent written review from Cassandra Lucero: Jun 8, 2026 (5 days ago)
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Response Behavior
Replies on 13% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Downtown L A Law Group Burbank Ca client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
7d1 review
5.0
14d6 reviews
4.3
30d10 reviews
4.5
All84 reviews
3.8
Most recent written review from Cassandra Lucero: Jun 8, 2026 (5 days ago)
Written Reviews
80
Average Rating
3.81
Reviews (30d)
10
Reviews (90d)
15
Older Archive
70
Assigned Tags (126)
Showing 80 of 84 written reviews.
1 star
22
2 star
0
3 star
1
4 star
5
5 star
52
Last 30 Days
Most recent written reviews, with the newest DataForSEO-backed reviews first.
I can't say enough good things about Downtown LA Law. They helped me win my Uber case and recover close to $1 million. I've worked with them for years and have always been happy with their dedication and results.
My advice: be patient, go to your therapy, keep your doctor appointments, and trust the process. These cases take time. Farid is a fighter who doesn't give up, and that's why I refer anyone with an injury case to him. He's the real deal.
Process Length (positive)Lowball Pressure (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (18)
case:uber accidentstage:post_verdictresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:Winsettlement:$1 milliondepth:detaileddimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivecompetitor:downtown la law
If you want efficient, comprehensive, and direct service, you want this firm. No fluff, no frills, just the strong-arm and that’s exactly how I like it. Reputable, connected, and result driven. Period.
Process Transparency (positive)Needing a Lawyer (positive)Marketing vs Reality (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
I was very pleased with my experience working with Downtown LA Law. The process and outcome of my case were handled professionally, and I appreciated the communication and support throughout.
Thank you again, and I appreciate all the work your team has done.
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (15)
case:personal injurystage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivecompetitor:downtown la law
I have an excellent experience with Downtown LA Law Group from day1. Referred to an excellent doctor for my severe back pain. Good follow all through out especially with my treatments Ty DTLA
Process Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivetheme:referral to medical providerinjury:spinal_cordmedical:excellent doctorcompetitor:downtown la law group
I am very pleased w/ DTLA law group settling my rear end accident satisfactorily. The representation of my injury claim was unique. Attorney Charolette settled my claim satisfactorily in a very short time w/ o going to court with the unique coordination of case manager Danete C. She was very well organized and detail oriented case manager who always answered my questions within a short time and was super organized case manager. Another helpful source was from the telephone operators who always asked detailed questions in order to transfer my calls to the appropriate department.
If I was qualified enough to rate this law office and its hardworking employees, I would have to fill up this page with thousands of stars as a symbol of my great satisfactions.
God bless DTLA! 😂❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️💙💙💙💙❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Spent over 20 minutes on hold to reach anyone to assist on an urgent (Same day hearing) issue.
Was transferred back and forth to outsourced answering lines, each time re-asking the same questions.
rates 0 on customer service
No ResponseMixed DetailClient Relationship Unclear
I received excellent care and had a very positive experience overall. All of the staff were professional, kind, and attentive throughout the entire process. If I had to give one critique, it would be regarding returning phone calls and answering the phones in a more timely manner. However, when I was able to speak with someone, they were always very pleasant and helpful. Overall, I truly appreciated the level of care and professionalism I received
Communication (mixed)Holistic Advocacy (positive)No ResponseSentiment: positiveMixed DetailLikely Client Experience
Excellent experience. Gave them my case and then went on with my life, not expecting much. They came back beyond the initial offer which made life a bit easier. Very grateful to their team for all of their help and would certainly recommend for anyone who has a burn case.
Communication (negative)Case # Treatment (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
Had a great experience with DTLA Law Group. The team was professional, responsive, and made everything easy to understand during a stressful time. I felt genuinely supported and would definitely recommend them.
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:dtla law group
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:dtla law
I’ve been a client of Farid’s and Edward’s for over 4 years. They, along with their paralegals and office staff went above and beyond as my legal council, brought me justice and helped me secure a large, life changing settlement. I am grateful for and will never forget the DTLA law firm. Thank you guys again
Process Length (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
DOWNTOWN LA LAW GROUP IS TRASH, FROM DAY ONE THEY BEEN GIVING ME NOTHING BUT PROBLEMS. I SIGNED MY SETTLEMENT PAPERS IN October OF 2024 ,ALL THE DO IS LIE AND I JUST WANT MY DAMM MONEY. THIS CASE IS ALMOST 2 years old I WOULD APPRECIATE IF THE COULD PAY ME. I call every day. But in the morning I'm calling state bar on them because. I'm sick of waiting.
Communication (negative)Process Length (negative)Needing a Lawyer (negative)Settlement Confusion (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (17)
case:personal_injury_generalstage:post_settlementresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessLengthdimension-sentiment:ProcessLength:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativedimension:SettlementConfusiondimension-sentiment:SettlementConfusion:negativedate:october of 2024
Excellent service, the guys are professionals in their field, every step and every action was completed with their help, everything was always as clear as possible, simple and fast, thank you all for the excellent work, I recommend everyone to work with them
Communication (positive)Process Length (positive)Process Transparency (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Outstanding Experience with Downtown L.A.Law Group
I cannot say enough great things about Downtown L.A. Law Group. From the very first consultation, their team was professional, compassionate, and incredibly knowledgeable. They took the time to explain everything clearly, answered all of my questions, and made me feel confident and supported throughout the entire process.
The attorneys and staff were always responsive, attentive, and truly cared about my case. They went above and beyond to ensure the best possible outcome, and their dedication and work ethic really set them apart. I never felt like just another case—I felt valued and respected.
If you are looking for a law firm that is trustworthy, aggressive when needed, and genuinely has your best interests at heart, I highly recommend Downtown L.A. Law Group. They exceeded my expectations in every way and delivered outstanding results.
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Case # Treatment (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Amazing Law firm, they kept me up to date on everything that was going on and how my case was going from day one all the way to the last day. I highly recommend to anyone.
Communication (positive)Process Transparency (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (14)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positiveinjury:physical_therapycompetitor:amazing law
I can't say enough good things about Downtown LA Law. They helped me win my Uber case and recover close to $1 million. I've worked with them for years and have always been happy with their dedication and results.
My advice: be patient, go to your therapy, keep your doctor appointments, and trust the process. These cases take time. Farid is a fighter who doesn't give up, and that's why I refer anyone with an injury case to him. He's the real deal.
If you want efficient, comprehensive, and direct service, you want this firm. No fluff, no frills, just the strong-arm and that’s exactly how I like it. Reputable, connected, and result driven. Period.
I was very pleased with my experience working with Downtown LA Law. The process and outcome of my case were handled professionally, and I appreciated the communication and support throughout.
Thank you again, and I appreciate all the work your team has done.