Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
10 reviewsPersonal Injury
Pre-Intake
The front desk was extremely rude. I just called them to cancel my appointment for tomorrow (because they were unable to provide me with even a rate range). The receptionist hung up the phone very abruptly without even saying goodbye. Wouldn’t recommend it.
Communication (negative)Fee Transparency (negative)Case # Treatment (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:pre_intakeresponse:nonesentiment:negativestory:genericclient:likely_clientpi:yespre-client:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:negativedimension:FeeTransparencydimension-sentiment:FeeTransparency:negativedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativeinjury:physical_therapy
personal injury
Post-Settlement
Worst lawyer ever they got my money and dipped out. Never even told why they dropped me off my case, I even offered more money and nothing. We went to court once, sent no more than 3 emails and she still charged me for the full retainer, totally forgot about that part.
Owner response
Mr. Betancourt, we made multiple attempts to communicate with you about your case. You did not send us documents or information that was requested, and therefore we could not continue with our representation. This was explained to you prior to our withdrawal.
Communication (negative)Fee Transparency (negative)Needing a Lawyer (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
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case:personal injurystage:post_settlementresponse:semi_personalizedsentiment:negativestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:droppeddepth:mediumdimension:Communicationdimension-sentiment:Communication:negativedimension:FeeTransparencydimension-sentiment:FeeTransparency:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negative
No response.
Owner response
Ms. Swiderski, we do not represent you, we represent your husband. We have not received a copy of your appearance or the appearance of an attorney on your behalf, so we are not able to communicate with you regarding specifics of the divorce matter at this time.
Semi-PersonalizedGeneric ReviewClient Relationship Unclear
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case:personal_injury_generalstage:unknownresponse:semi_personalizedstory:genericclient:unclearpi:yesdepth:one_liner
Not very transparent when working with clients. Keep looking.
Owner response
Mr. Olivarez, you are not a client of ours--we represent your wife.
Process Transparency (negative)BoilerplateSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:negativestory:genericclient:likely_clientpi:yesdepth:shortdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negative
Very knowledgeable.
No ResponseGeneric ReviewClient Relationship Unclear
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case:personal_injury_generalstage:unknownresponse:nonestory:genericclient:unclearpi:yesdepth:one_liner
Personal Injury
Post-Verdict
Ms Kathleen Doyen acted less than professional and in my opinion, her primary concern was creating and collecting on her billable hours.
Edit: Ms Doyen I am going to respond to what I perceive as inaccurate statements, although it is probably a pointless exercise. You will most likely never change your view on us, nor will I. I can live with that.
I do not recall him ever lying in court as you accuse in your reply. However, I do recall many lies being presented as fact by other individuals, which was very concerning. Multiple pieces of evidence were submitted verifying his statements, none were submitted refuting his statements during the trial.
I believe you did not like hearing our family's opinions on your work. You got mad and called security over. No one else felt there was a reason for security and frankly were shocked by your display, but you called them over. I think that had you acted professionally in the hallway and not created tension by speaking loudly to the other party about us in front of us, no one would have been vocal about their thoughts on your "work", and therefore your reaction to the statement would have never transpired. You could have gone into one of the consult rooms to have a conversation, but you did it in the open which only further displayed your lack of professionalism in that moment. Hindsight is 20/20, so I hope you learn from that situation and handle the scenario more professionally with future cases.
You collected 100% of the fees approved by the judge. You received approximately 9k. 9k for the recommendation of creating a "comprehensive" plan, and no written report citing facts to back up your recommendations. During your trial testimony you gave the opinion that you did not believe a GAL was needed in the case, yet somehow you were able to charge over 9k and then respond here that you were owed more. In part, these statements have helped lead me to forming my opinion given in my initial review.
There are 2 sides to every story, and my opinion is based on my interpretation of what I witnessed. You're entitled to your opinion of us based on your interpretations, but I can confidently state more lies were created and expressed in court from other parties than your claim in the reply to my google review that the lies were from my fiance. I believe it is unprofessional to attack reviewers in response to a negative rating. There are many other strategies that could be employed, and would be more professional, to soften a negative review. My opinion remains unchanged based on your reply to my initial review, as I'm sure yours is unchanged as well.
Owner response
Caroline, your boyfriend repeatedly lied to the court and to me, and your family confronted me and yelled at me in the hallways to the point where security had to intervene. This experience was truly unfortunate for all involved, but as you were not my client, my obligation was to the court.
Communication (negative)Case # Treatment (negative)Holistic Advocacy (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:post_verdictresponse:semi_personalizedsentiment:negativestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:negativedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negative
Sorry had to give one star. Beware of this firm they will not have your best interests in mind. They are unethical and rude. If you notice all the "good" reviews are from other lawyers . Google Kathleen Doyen. The Chicago Tribune article is a good read . There are some good lawyers in DeKalb . They certainly are not in that group . Want more info. I have tons of emails. Voicemails . Find me on Facebook I'll be glad to share.
Case # Treatment (negative)Holistic Advocacy (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:genericclient:likely_clientpi:yesdepth:detaileddimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negative
Kathleen is an incredible lawyer. She cares deeply about her clients and her work. Best of all, she does a great job.
Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
SHOULD BE 0 STARS, I ASKED TO SPEAK WITH AN ATTORNEY REGARDING EXPUNGING OR SEALING A RECORD. I HAVE ALSO BEEN DOING COUNTLESS RESEARCH ON MY OWN AND SPOKE TO SEVERAL OTHER ATTORNEYS INFORMING ME IT IS POSSIBLE. KATHLEEN GETS ON THE PHONE AND JUST KEEPS TELLING ME NO, NO NO, AS I AM READING THE ILLINOIS FORM FOR SEALING/EXPUNGING. NO HELP AT ALL
Owner response
Mr. Lang, I apologize for any misunderstanding, but certain offenses may be expunged in Illinois while others may not. Had you not hung up on me during our conversation, I would have been happy to explain further. I hope you ultimately found the information you were looking for.
Semi-PersonalizedDetailed StoryLikely Client Experience
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Personal Injury
Post-Verdict
The Doyen Law group is a special family of attorneys that offer professionalism, dedication to their clientele and compassion for what their clients are going through. We contacted Doyen Law when our young son had serious problems with harassment from a female adult. Together Doyen Law worked diligently to get our case to trial. Never once did they waver from the very long proceedings that happened over EIGHT years. Mike and Kathleen were smart and spectacular in the courtroom! Together, the 4 Doyen's were instrumental in my son being awarded over a quarter of a million dollars. If you are looking for brilliant representation, look no further then Doyen Law, you will not be disappointed.
Process Length (negative)Process Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:post_verdictresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:monetary awardsettlement:over a quarter of a million dollarsdepth:detaileddimension:ProcessLengthdimension-sentiment:ProcessLength:negativedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:the doyen lawcompetitor:doyen lawcompetitor:together doyen law