Case Type Unspecified
Unknown
I’m writing this review because it doesn’t seem like I’m going to get a response any other way I’ve left several messages for Heather none of which have been returned. My Case I believe started about a year ago I say believe because I’ve never been giving any information other than a blanketed email update. I understand that these cases are complex and take time, however All I’m actually looking for is an acknowledgment that you guys have taken my case because I’ve yet to receive even that. The lack of communication is very unsettling. If someone could finally reach out to me, that would be great! …. Update 3/4/26 : I’m just seeing your response No one has yet to reach out to me either via email or phone. I’ve been told this several times and it’s nothing but dead air.
Owner response
Thank you for your feedback. We understand how a lack of communication can be frustrating. These cases can take time and updates may be limited during certain stages. While we can’t discuss case details publicly, the appropriate team has been notified and has reached out directly. We appreciate the opportunity to reconnect and address this directly.