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Review Intelligence
Ettinger Law Firm Albany Ny review signals at a glance
CrashStory aggregates public review patterns for Ettinger Law Firm Albany Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.5
Total Reviews
35
PI Reviews
16
Text Reviews
35
Most common themes
guidanceresponsivenessclarity
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Review Snapshot
4.5
55 public reviews and 35 written reviews.
Recent Activity
Most recent written review from John Ellis: Feb 12, 2026 (217 days ago)
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Response Behavior
Replies on 11% of reviews
83% of the visible replies look at least somewhat personalized instead of fully templated.
Ettinger Law Firm Albany Ny client reviews
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All35 reviews
4.5
Most recent written review from John Ellis: Feb 12, 2026 (217 days ago)
Written Reviews
35
Average Rating
4.46
Reviews (30d)
0
Reviews (90d)
0
Older Archive
35
Assigned Tags (3)
Showing 35 of 35 written reviews.
1 star
4
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0
3 star
1
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5 star
29
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
We are quite pleased with the level of service we have received. Kristen Peck was absolutely wonderful to work with. She was very professional, knowledgeable, patient and personable. Kristen made a potentially difficult situation very easy and straight-forward. She explained all of the details in a very efficient manner without overwhelming us with too much legal jargon. My wife and I are very confident and satisfied with the services provided by Kristen and her colleagues.
Attorney Bonnie Kraham was very professional, listened to all our questions and concerns, and designed an estate that met all of our needs. We are thrilled with the result.
We selected Ettinger Law Firm for our estate planning based on internet reviews, review of the website, and recommendations by a trusted friend. Attorney Kristen Peck provided us with information and resources critical to making informed decisions in both a professional and personable manner. She ensured all questions were answered, all documents prepared, and plans in place to conclude the estate plan process. For navigating the complex world of estate planning Ettinger has our strongest recommendation. Steve and Martha Stewart
We just completed our second irrevocable trust with Ettinger Law Firm, with Bonnie Kraham as our attorney. Throughout both experiences, we were impressed with the professionalism, knowledge, preparedness, and total and prompt access to Bonnie and others who could help with questions in the process. Bonnie was always, without exception, responsive to our concerns and questions, and went above and beyond on several occasions to help us through some difficult issues. We cannot recommend Ettinger highly enough to address issues of preparedness and protection as we age. Mr. Ettinger’s books are impressive and indicative of his continuing commitment to the best information in the field of elder law. Thank you.
Owner response
Thank you for working with our firm for with both of your trusts. Thank you for sharing your comments about Bonnie Kraham's exceptional service and responsiveness throughout your experiences.
I went here for a free consultation, after I repeatedly told the person on the phone that I was willing to pay. I went and the woman i met with literally just googled my questions right in front of me and honestly just made me feel stupid for asking for help. I'm not exaggerating - she googled my questions right in front of me - there wasn't even a pretense of professionalism. It was humiliating.
I was willing to pay, but they insisted on a free consultation and it was very insulting. Maybe they do this to all prospective clients they deem "not worth it" but in this political climate it felt really weird, especially since I'm a woman of color. I don't recommend unless you have a lot of money and they think you're worth their time. The woman i met with knew she was doing me wrong bc she repeatedly said she was sorry she wasn't doing anything for me. It was bizarre and embarassing. I won't name the woman i met with because I feel that would be mean and I'm not fake- nice like the person I met with at this law firm. She was young and clearly just thought I was a useless waste of time.
Owner response
Megan,<br> <br>We’re sorry to hear that your experience did not meet your expectations. <br> <br>At our firm, all consultations are provided free of charge to allow individuals the opportunity to meet with an attorney, who can then assess whether we are able to assist. Our primary focus is in elder law and estate planning. Unfortunately, the specifics of your case fell outside our areas of practice.<br> <br>While we were unable to take on your matter, our attorney did their best to provide helpful resources for you to continue pursuing a solution elsewhere. To be clear, we were not googling the law, we were googling for additional resources that might be of assistance to you.<br> <br>We sincerely wish you the very best moving forward.<br> <br>Ettinger Law Firm
Great teamwork, patience and flexability. They have created a top level approach to Elder Law and all of the nuances of Estate Planning. Highly recommended.
I can’t say enough about the professionalism and warmth we experienced with the Attinger Law Firm. We felt well-guided throughout the entire process and left feeling confident that everything we needed was in place. We wholeheartedly recommend them.
My family needed a power of attorney. We met with Bonnie Kraham. She explained estate planning in detail. We were very pleased with setting up the meeting and receiving the best legal assistance for our situation. Recommend.
Michele is professional and understanding of client. Maria is helpful,
Owner response
Thank you for taking the time to leave our law firm a review. We are pleased that you had a good experience with our attorney Michelle Berman as well as the rest of the office.
Excellent service. Prompt service. Wonderful staff.
The entire process of using Ettinger Law Firm for our trust/elder law planning needs was professional, very informative and left us with a piece of mind.
We had the pleasure of working with Bonnie Kraham. Bonnie was articulate in explaining the process, addressed all our concerns and questions.
If you’re looking about a trust/elder law planning, set up a free consultation.
They are both worth your time.
Owner response
We're delighted to hear about your excellent experience with Ettinger Law Firm. Thank you for sharing your positive feedback!
We are quite pleased with the level of service we have received. Kristen Peck was absolutely wonderful to work with. She was very professional, knowledgeable, patient and personable. Kristen made a potentially difficult situation very easy and straight-forward. She explained all of the details in a very efficient manner without overwhelming us with too much legal jargon. My wife and I are very confident and satisfied with the services provided by Kristen and her colleagues.
Attorney Bonnie Kraham was very professional, listened to all our questions and concerns, and designed an estate that met all of our needs. We are thrilled with the result.
We selected Ettinger Law Firm for our estate planning based on internet reviews, review of the website, and recommendations by a trusted friend. Attorney Kristen Peck provided us with information and resources critical to making informed decisions in both a professional and personable manner. She ensured all questions were answered, all documents prepared, and plans in place to conclude the estate plan process. For navigating the complex world of estate planning Ettinger has our strongest recommendation. Steve and Martha Stewart