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Review Intelligence
Failey Law Plc Grand Rapids Mi review signals at a glance
CrashStory aggregates public review patterns for Failey Law Plc Grand Rapids Mi so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
45
PI Reviews
45
Text Reviews
45
Most common themes
compassionswift settlementease of process
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Review Snapshot
4.9
97 public reviews and 45 written reviews.
Recent Activity
Most recent written review from William Lynn: Nov 15, 2025 (259 days ago)
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Response Behavior
Replies on 1% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Failey Law Plc Grand Rapids Mi client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All45 reviews
4.9
Most recent written review from William Lynn: Nov 15, 2025 (259 days ago)
Written Reviews
45
Average Rating
4.91
Reviews (30d)
0
Reviews (90d)
0
Older Archive
45
Assigned Tags (109)
Showing 45 of 45 written reviews.
1 star
1
2 star
0
3 star
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5 star
44
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Five stars may be the limit on Google, but they’re not enough for Bill.
I had an exceptional experience with Bill taking care of my case. His strong support and guidance made a difficult situation so much easier to navigate. He demonstrated outstanding patience throughout the entire process, taking the time to explain every step clearly and making sure I always felt informed and comfortable. What impressed me most was how genuinely client-focused he is—he truly listened, cared about my concerns, and consistently acted in my best interest. I’m very grateful for his help and support, and I highly recommend him to anyone in need of a dedicated and trustworthy attorney.
We contacted Bill for a severe auto accident that ended up with a totalled truck & injury to my husband while he was helping his mother in Michigan. We live in Indiana so I had no idea what to do. It wasn't our fault but their insurance was refusing to pay. Bill called me back after I filled out a contact form within about 15mins. He met with my husband in person, represented us & we never had to worry about anything. Even a few years later, I left a message about another issue we were having and asked advice. He called me back within 5ins & told me what to do. Bill is absolutely awesome! He treats you like family & goes out of his way to help. We're so glad we chose him to help us!
Communication (positive)Case # Treatment (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Bill was wonderful helping me get a settlement for my teenage son. He was given the wrong Shake at a Steak and Shake restaurant that caused a severe anaphylactic reaction. He had to be rushed to the ER. Bill dealt with their insurance company to get the medical bills covered and handled all interactions and correspondence. I would highly recommend him to anyone looking for a skilled, compassionate, experienced lawyer. He will make sure your best interests are his top priority.
Process Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Bill was great in helping me with my dog bite case. I was bit on while on the job delivering for Amazon and he made it very easy for me through the whole process. He explained everything very well and was always very good with communication, keeping me up to date and answering any questions I had. I was happy with the settlement and would highly recommend him!
Communication (positive)Process Transparency (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Got bit at work by a dog while delivering. (Amazon) bill and his team helped me with everything and kept me updated often about the case. Quick and reliable service as well! Called the same day I got bit , but the office was closed and somehow he still managed to contact me that same day. Recommend 100%!
Bill Failey handled an auto accident case for me. I had originally had a different lawyer but something told me to go with Bill instead, and I'm so glad I did! He makes sure you're aware of every update with your case no matter how small the detail may be. He fought for me and my health and wouldn't back down with a number he wasn't happy with. I can not speak enough amazing words on his kindness and his ability to go above and beyond for his clients. His staff are no exception as they are also just as humble and helpful. You just don't find lawyers that care like he does anymore. If I ever need another lawyer in his field, he is the only one that will get a call from me!:)
Communication (positive)Lowball Pressure (positive)Choosing Right Firm (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Bill was amazing through the whole process of handling my dog bite injury. He was hard working, knowledgeable, trust worthy, compassionate and confident. His communication was great with me as well. I just relaxed while he got the job done fast and effectively. I never doubted for one second that he wound not win my case. Don’t hesitate to hire Bill!!!
Communication (positive)Process Length (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I had a great experience working with Bill on my dog bite personal injury case. He was knowledgeable of the process and advocated for me at every step. He never took the easy way and fought for our retribution when the settlement offers were inadequate. I was so glad to have him in my corner.
Process Length (positive)Process Transparency (positive)Lowball Pressure (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:dog bite personal injurystage:post_verdictresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
Bill was such a great advocate for us and helped us settle a lawsuit stemming from a dog attack that happened to myself and dog. Our case was settled in a fair and quick manner with a positive outcome for us. Bill was very attentive, had great communication and explained the process well. I would highly recommend Bill.
Communication (positive)Process Length (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Five stars may be the limit on Google, but they’re not enough for Bill.
I had an exceptional experience with Bill taking care of my case. His strong support and guidance made a difficult situation so much easier to navigate. He demonstrated outstanding patience throughout the entire process, taking the time to explain every step clearly and making sure I always felt informed and comfortable. What impressed me most was how genuinely client-focused he is—he truly listened, cared about my concerns, and consistently acted in my best interest. I’m very grateful for his help and support, and I highly recommend him to anyone in need of a dedicated and trustworthy attorney.
We contacted Bill for a severe auto accident that ended up with a totalled truck & injury to my husband while he was helping his mother in Michigan. We live in Indiana so I had no idea what to do. It wasn't our fault but their insurance was refusing to pay. Bill called me back after I filled out a contact form within about 15mins. He met with my husband in person, represented us & we never had to worry about anything. Even a few years later, I left a message about another issue we were having and asked advice. He called me back within 5ins & told me what to do. Bill is absolutely awesome! He treats you like family & goes out of his way to help. We're so glad we chose him to help us!