Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
auto accident
Post-Settlement
Brandon and his team did an excellent job with my case! I was involved in a pretty bad auto accident last October and worked with him through referral. He was proactive and walked me through every step of the way, and I was very pleased with the end results. He fought for me and worked directly with the insurance companies on a settlement we were all happy with.
Highly recommend to anyone looking for a PI attorney in the WA area. Brandon is awesome!!!
Owner response
The Feldman & Lee PS team is always here to provide exceptional patient care. We're glad to have made a positive impact!
Process Transparency (positive)Lowball Pressure (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:auto accidentstage:post_settlementresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinsurance:the insurance companiesdate:last october
Exceptional Representation with Genuine Compassion
During a home remodel, my wife experienced an accident. Following consultations that suggested a potential case, we reached out to multiple attorneys. Brandon from Feldman & Lee responded promptly and showed both interest and empathy about our situation. Although my wife’s case differed from those he had previously managed, Brandon agreed to represent her due to his genuine commitment to helping clients.
He developed a well-considered legal strategy, engaged qualified professionals to provide expert safety testimony, and referred my wife to a medical specialist for a thorough evaluation of her condition. Brandon prepared a comprehensive demand and executed a highly effective approach which resulted in a settlement that exceeded our expectations.
Throughout the process, Brandon kept open and consistent communication, was readily available to address our questions, and acted with genuine intent to support our interests. He was always upfront, sincere, and compassionate. We recommend Brandon and his firm without reservation to anyone seeking representation in a personal injury matter.
Owner response
Every positive comment reinforces our commitment to quality care. The Feldman & Lee team is grateful for the trust placed in us.
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (18)
case:accidentstage:post_verdictresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapy
Overall they do not answer their calls or call back. The few times they did answer the person that did answer had a hard time communicating and was hard to understand
Communication (negative)Process Transparency (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
Show all assigned tags (12)
case:personal injurystage:unknownresponse:nonesentiment:negativestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negative
I keep call them, they never answer the phone or call back to me
Communication (negative)No ResponseSentiment: negativeMixed DetailLikely Client Experience
Show all assigned tags (10)
case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:mixedclient:likely_clientpi:yesdepth:shortdimension:Communicationdimension-sentiment:Communication:negative
car accident
Post-Settlement
I was in a car accident 10/18 and was told this company and its employees were "good, hard workers.
Mr Robert Reed handled my case and started off well, got the settlement for my totalled vehicle quickly.
But during my therapy and recovery, I kept getting bills from the tow company, fire department and hospital and Mr Reed kept asking me to submit the same paperwork over and over. I was in a second accident during this which probably complicated things a bit, but Mr Reed worked through it.
Eventually settlement happened and Mr Reed got me a fair amount.
Here's where it gets unprofessional..
Mr Reed contacted me stating I should be recieving my checks within the week, I waited ten days and inquired and the response he gave me was "we held the checks untill you confirmed the address for us to send them to"...
During this whole case, from the start, I only used one address and why would they not ask if it was still the same? Instead they held my checks. But Here's the slap in the face!
Once my checks were delivered, whomever printed my checks, not only misspelled my name but also got my address incorrect!
Luckily my bank understood, and deposited without a issue. I will not use them again in the future...
Owner response
First, Mr. Moore, we are glad to know that everything went so well – the total loss payment for your vehicle, the handling of the complicated double collision and the settlements you received for both collisions, along with your wage loss. As for the documents, it is firm policy and best legal practice to get copies of any and all documents a client receives regarding his/her case to assure no stone is left unturned when it comes down to settlement or trial – every client is asked to provide copies of such things to their attorney. As for the delay in receiving your check, it is noted in the file that you were advised by email that your check was ready to pick up. When you called a week later, you were informed about the email and you asked that the check be mailed. Upon review of the checks issued to you, we see that the name on your checks match exactly the spelling of your name on your driver’s license. However, I do see that the address on your check was missing a single digit, which is indeed our clerical error. In closing, we are disappointed to know that despite all the good that came out of your case, this last item would cause you to think poorly of our firm, considering all the fine work that Mr. Reed and the Feldman & Lee staff completed on your behalf.
Communication (negative)Process Length (positive)Process Transparency (negative)Fee Transparency (positive)PersonalizedSentiment: mixedDetailed StoryLikely Client Experience
Show all assigned tags (19)
case:car accidentstage:post_settlementresponse:personalizedsentiment:mixedstory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:FeeTransparencydimension-sentiment:FeeTransparency:positiveinjury:surgeryinjury:physical_therapydate:10/18
They are wonderful lawyers.
Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (10)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:one_linerdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Great job for a really good price
Fee Transparency (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (10)
case:personal injurystage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:FeeTransparencydimension-sentiment:FeeTransparency:positive
Scam and Shady stay away for your own good.
Marketing vs Reality (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
Show all assigned tags (10)
case:personal injurystage:unknownresponse:nonesentiment:negativestory:genericclient:likely_clientpi:yesdepth:shortdimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:negative
Top notch lawyers.
No ResponseGeneric ReviewClient Relationship Unclear
Show all assigned tags (7)
case:personal_injury_generalstage:unknownresponse:nonestory:genericclient:unclearpi:yesdepth:one_liner