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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Flagstaff Law Group Flagstaff Az so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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52 public reviews and 48 written reviews.
Most recent written review from Bill Augustine: Mar 11, 2026 (190 days ago)
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Replies on 21% of reviews
82% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Bill Augustine: Mar 11, 2026 (190 days ago)
Written Reviews
48
Average Rating
4.96
Reviews (30d)
0
Reviews (90d)
0
Older Archive
48
Assigned Tags (3)
Showing 48 of 48 written reviews.
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47
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
ALL the staff/team did a great job keeping us up to date and completing our plan.
Case Type Unspecified
Unknown
Very professional group that focus on the personal aspects as well as the legal doctrines. Highly recommend estate planning.
Case Type Unspecified
Unknown
Nice enough but my family and I have not heard back from them its been since july we've met? Very confused.
Owner response
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience left you feeling confused, as clear communication is very important to us. We always strive to follow up with everyone who reaches out to our office, and we’ll take this as an opportunity to review our processes and ensure we’re as responsive as possible.<br><br>Although we always appreciate public feedback, we also value direct feedback — reaching out to us personally allows us to better understand what may have happened and make things right. We trust that your intention in sharing this review is to help others make informed choices, and we genuinely appreciate that.<br> If you’d like to connect further to provide additional feedback or to have support to clarify your next steps, please don’t hesitate to call our office at 928-233-6800.<br><br>Warmly,<br>Ashley DeBoard, Owner & Founding Attorney
Case Type Unspecified
Unknown
Ashley is truly an amazing attorney. I am so impressed by her level or care and the attention that she pours into ensuring that each family has everything they need to protect what matters most. She is compassionate, patient and thoughtful - perfect qualities for a trusted estate planning attorney!
Case Type Unspecified
Unknown
I saw a free seminar offered by the Flagstaff Law Group, so I signed up and attended. It was a thoughtful presentation, offering reasons for and against different kinds of estate plans. I decided to go with one of the plans, and my husband and I were delighted with the amount of care and insight provided at each step of the process.
Owner response
Thank you so much for sharing your experience.
Case Type Unspecified
Unknown
Ashley and Rose are truly the best in the business! As both a client and a friend, I can confidently say they go above and beyond for their clients. Their expertise and attention to detail gave me peace of mind throughout the entire process—I never had to worry about anything falling through the cracks. I highly recommend Flagstaff Law Group to anyone in need of estate planning or any other attorney services!
Case Type Unspecified
Unknown
Our experience has been amazing. The entire staff has been patient, informative, respectful and kind.
Owner response
We are grateful for your kind words. I am so glad you felt great about our team's service.
Case Type Unspecified
Unknown
Had a will and trust prepared by Flagstaff Law Group. You will have homework to do, but that is true for anything worthwhile. They helped keep the process seem simple and straight forward. Would definitely recommend.
Owner response
Thank you, Steve! You captured it perfectly—anything worthwhile takes a little effort, and we’re so glad the process felt clear and manageable for you. We appreciate your recommendation and are honored to have supported your planning journey.
Case Type Unspecified
Unknown
I highly recommend this law firm for all of your estate planning needs. This firm specializes in estate planning, and being an attorney myself, I believe this is important because it is their only focus. They are extremely thorough and help you think through all possible scenarios. Everyone in the firm was warm, kind, and welcoming. Thinking about your death is not fun, but they were compassionate and easy to talk to about such a difficult subject. And most importantly, I feel confident that when the time comes, the firm will compassionately guide those in our circle who need help carrying out our wishes.
Owner response
Thank you, Tammi—it means a lot coming from a fellow attorney! We’re grateful you felt cared for and supported through this process. Your review helps others see that estate planning can be thorough, supported, and compassionate.
Case Type Unspecified
Unknown
We couldn't be happier with Ashley DeBoard and her team. They helped us complete tasks that we had put off for too long. They made sure we understood the process from start to finish and made it all palatable. They will also follow up with us every three years to make sure everything is up to date. Outstanding client service!
Owner response
Terri, we’re so glad you chose us to support you through this vital process. It’s a gift to your loved ones—and we’re grateful to be part of it, now and in the future. Thank you for sharing your experience!
Case Type Unspecified
Unknown
Very thorough job on our estate planning. Overall a good experience.
Owner response
Thank you, Diane! We’re so glad you had a positive experience and that the thoroughness of the process came through. It’s a privilege to support clients like you in securing peace of mind.
Case Type Unspecified
Unknown
Ashley and Rose at Flagstaff Law Group are the best attorneys in town! Highly professional, knowledgeable, and genuinely care about their clients. Highly recommend!
Owner response
Lara, thank you so much for your kind words! We care deeply about our clients, and we’re honored to be seen that way. Your feedback means a lot!
Most recent written review from Bill Augustine: Mar 11, 2026 (190 days ago)
Mentioned in 27 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 25 reviews, with an average 4.9-star rating when clients talk about this theme.
Mentioned in 9 reviews, with an average 5.0-star rating when clients talk about this theme.
25 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
10 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
37 reviews currently have no visible owner response, so the written feedback matters more than response style.
ALL the staff/team did a great job keeping us up to date and completing our plan.
Very professional group that focus on the personal aspects as well as the legal doctrines. Highly recommend estate planning.
Nice enough but my family and I have not heard back from them its been since july we've met? Very confused.