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Review Intelligence
Freedman Law Group Sterling Heights Mi review signals at a glance
CrashStory aggregates public review patterns for Freedman Law Group Sterling Heights Mi so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
49
PI Reviews
25
Text Reviews
49
Most common themes
recommendationpeace of mind
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Review Snapshot
4.9
300 public reviews and 49 written reviews.
Recent Activity
Most recent written review from christopher bulock: Mar 9, 2026 (130 days ago)
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Response Behavior
Replies on 16% of reviews
98% of the visible replies look at least somewhat personalized instead of fully templated.
Freedman Law Group Sterling Heights Mi client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All49 reviews
4.9
Most recent written review from christopher bulock: Mar 9, 2026 (130 days ago)
Written Reviews
26
Average Rating
4.81
Reviews (30d)
0
Reviews (90d)
0
Older Archive
26
Assigned Tags (87)
Showing 26 of 49 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Honestly, I barely had to do anything, Mary Freedman was able to make this a stream line process with zero stress. Would I recommend going to Freedman Law Group? If you don’t want to do a lot of work but want the absolute best lawyer then yes.
Process Transparency (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
****EDITED for response ****
I’m honestly really disappointed with my experience here. Communication was the biggest issue. I was the one constantly reaching out for updates, sending photos, and asking about progress on my case. I did not receive proactive updates, and no one made it clear early on that my case might not meet their criteria.
After several months, I was told my injuries “weren’t severe enough” to move forward — after only a few attempts were made to contact the dog owner. That was frustrating to hear so late in the process, especially after I relied on them to handle things and could have been looking for other legal help sooner.
I understand not every case is a fit, but clearer communication and earlier transparency would have made a big difference. Based on my experience, I wouldn’t use this firm again.
*****
I am extremely disappointed with how this firm handled my case. Communication was almost nonexistent. I was the one constantly reaching out, sending updates and photos for three months, and not once did anyone consistently check in with me or keep me informed.
After all that time, Mary called to say my injuries “weren’t severe enough” to take the case — only after making three attempts to contact the dog owner and then giving up. That decision should have been made much earlier, not after months of effort on my end.
The lack of communication, follow-through, and basic client care is unacceptable. This experience felt unprofessional and like my situation was never taken seriously. I would not trust this firm to handle a case again.
Owner response
It is unfortunate to hear that you feel this way, Anthony. Our firm works very hard every single day to communicate fully with our clients. In your legal matter, we regularly communicated with you as well as provided you with timely updates on your case. Not every case can prove to be successful Anthony, so we do understand and empathize with your disappointment that we could not move forward. We wish you well.
I always rely on Mark and the team for years now. They are quick, knowledgeable and effective at every turn.
Owner response
Thank you so much, Marcus. We have always enjoyed working with you and It has been our absolute honor to do so. We are grateful for your continuing trust in our firm.
She is amazing using my husband's Google but she helped me with a dog bite lawsuit and won it for me and it been a very long recovery journey since the incident but she helped me and was very respectful responsive during the whole process will come to her if I ever need to again I trust her and her judgement on everything she says she rocks
Owner response
Alexis, we’re so glad to hear that you had a positive experience. It was a privilege to stand by your side during this process, and we’re deeply grateful for your kind words.
Communication (positive)Process Length (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (20)
case:dog bitestage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:won it for medepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Professional, responsive, explained every step clearly and got me results when I needed them most, way faster than expected. Thank you, Mr. Freedman.
Owner response
Dan, we are humbled by your kind words and appreciative of the opportunity to support you through this process. Thank you for placing your trust in our firm.
Communication (positive)Process Length (positive)Process Transparency (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I wrote the following review some years ago:
“Mark Freedman is a great attorney. He has represented me in a few traffic violation cases where I was wrongfully accused over th past 12 years or so. He listens and asks all the right questions. He is professional, yet genuine and respectful. He is well-known and respected throughout the different cities and has a well-established reputation. I have Mark’s phone number on “speed” dial (no pun intended) for a good reason…YOU should too. You CAN’T go wrong with Mark Freedman!”
…..So recently, I needed Mark Freedman’s lawyer skills again. I was not disappointed; Mark represented me with care and professionalism. Mark made an effort to keep me worry-free during the entire legal process. In the end, he delivered what he promised and provided me with a successful outcome. Mark Freedman is one of the good guys.
Owner response
It was genuinely a pleasure to work with you, Phil. We’re humbled by your kind feedback and so grateful to have had the opportunity to support you. Thank you again for allowing us to be a part of your journey.
Communication (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I truly appreciate Mark’s dedication and professionalism throughout this process. His consistent communication, clear explanations, and responsiveness made me feel informed and supported every step of the way. It was clear he had my best interests in mind, and his efforts in negotiating a favorable outcome were outstanding. I’m very grateful for his work and highly value his commitment to his clients!!!
Owner response
Thank you for allowing us the opportunity to work with you, Bing. We are incredibly appreciative of your support and are glad we could be there to help.
Communication (positive)Marketing vs Reality (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I have used the services of Freedman Law Group for many years. They are honest, trustworthy, and their follow-up is awesome. I would recommend this law firm without hesitation to anyone in need of legal services.
Owner response
Hearing feedback like this reminds us why we do what we do. EJay, thank you for your kind words and for giving us the chance to help—we’re truly grateful.
Communication (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
The Freedman Law Group fought long and hard for my case and I am extremely thankful for the results their persistence has brought. Thank you!
Owner response
It is always great to hear this kind of feedback. It was a pleasure to assist you throughout this process, Claire. We wish you all the best!
Process Length (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (13)
case:personal injurystage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:the freedman law group
As evidenced by my history, I very rarely post reviews. It isn’t ideal when reviews only arise when one has a bone to pick, especially given how many of us rely on them to try to make sound, informed decisions. Reviews are too important given the sheer number of options we have available to us.
You surely will not be disappointed going with Mark Freedman. I went with Mark over the litany of other options available not only because of his vast and tremendous legal experience, but - you guessed it - his REVIEWS speak for themselves.
Mark is courteous, diligent, thoughtful, and above all else a COMPETENT EXPERT. He goes above and beyond to keep you informed through and through. I truly believe Mark cares for his clients and this will unquestionably show in your interactions with him. If you need someone of his expertise, go with Mark and his staff. You will not regret it.
Owner response
Alex, we’re honored you chose us to help you through this process. Your trust and support mean the world to us, and we’re so appreciative that you took the time to share your experience.
Communication (positive)Choosing Right Firm (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Mary did an excellent my job of walking me through my personal injury claim, keeping me appraised of the progress every step of the way and achieving a fair settlement. Would recommend 100%.
Owner response
Pat, your feedback means so much to us. Thank you for allowing us to be part of something so important—we’re truly honored and appreciative of your trust.
Communication (positive)Process Transparency (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Honestly, I barely had to do anything, Mary Freedman was able to make this a stream line process with zero stress. Would I recommend going to Freedman Law Group? If you don’t want to do a lot of work but want the absolute best lawyer then yes.
Mark took care of me and handled my traffic case before it even got to the courts! Thanks to him there will be no points on my driving record! I would recommend him to anyone with a ticket!
Attorney Mark Freedman did excellent work on my case regarding a traffic violation. He communicated very well with me on the telephone, by e-mail, and by Text. He updated me on the status of my case precisely at the right times. He delivered the exact favorable results that I needed. There were no points added to my Michigan driving record, which will save me thousands of dollars in higher car insurance costs in the future. I am looking forward to working with him in the future regarding any other legal matter of mine that needs to be resolved with the help of an attorney.