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Review Intelligence
Freeman Injury Law Orlando Fl review signals at a glance
CrashStory aggregates public review patterns for Freeman Injury Law Orlando Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
45
PI Reviews
45
Text Reviews
45
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What to check before you hire Freeman Injury Law Orlando Fl
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Review Snapshot
4.9
77 public reviews and 45 written reviews.
Recent Activity
Most recent written review from Asharae Leach: Aug 28, 2025 (338 days ago)
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Response Behavior
Replies on 57% of reviews
93% of the visible replies look at least somewhat personalized instead of fully templated.
Freeman Injury Law Orlando Fl client reviews
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All45 reviews
4.9
Most recent written review from Asharae Leach: Aug 28, 2025 (338 days ago)
Written Reviews
45
Average Rating
4.91
Reviews (30d)
0
Reviews (90d)
0
Older Archive
45
Assigned Tags (61)
Showing 45 of 45 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
⭐️⭐️⭐️⭐️⭐️
Ken has been such a blessing to me and my family. He didn’t just handle my case — he truly cared about what we were going through. He always took the time to explain things in a way I could understand, never made me feel rushed, and made sure I felt supported the whole way through. What I appreciated most was how understanding and patient he was, even when I was stressed and overwhelmed. Having an attorney who actually listens and cares makes all the difference, and I’m so grateful for everything he’s done. I would recommend him to anyone who wants not only a great lawyer, but someone who will genuinely be on your side.
I first heard Ken Pugliese on the radio at 8 a.m., and immediately called the number. I’m so grateful I turned the radio on that day. I spoke with his secretary and she transferred me to Sanja, who is a paralegal. She then transferred me directly to Ken.
From the very first conversation, I could tell he was different from any lawyer I had ever met or heard of. He genuinely cares about his clients and dedicates his time to truly understanding their cases. He never simply handed me off to his staff — instead, he personally took the time to speak with me, listening carefully, offering guidance, and providing valuable information.
Ken has been incredibly kind and highly professional throughout the entire process. Thanks to his expertise, we received the compensation we deserved from our car accident case. When I visited his office to pick up the check, he personally came to meet me. He spent even more of his time sharing details about his work and his background. His dedication, professionalism, and personal touch are truly unmatched.
The paralegal Sanja also has been equally committed and professional, consistently showing dedication to the case. She always spoke with respect, offered genuine guidance, and listened attentively.
Before Ken had even finished handling my case, I referred him to my brother-in-law for an accident he was involved in. Ken showed the same level of commitment and dedication to his case, securing the compensation he deserved. I would 100% recommend Ken Pugliese to anyone seeking help with personal injury or accident cases.
Owner response
Hi Anita!<br>Reading your review truly made my day. I still remember that first call, and I’m just as grateful that you picked up the phone that morning as you are that you turned on the radio.<br><br>It means so much to hear that you felt listened to and cared for — because that’s exactly what I want every client to experience. Your trust in me (and in Sanja, who is as dedicated as they come) was never taken for granted. We both enjoyed working with you and making sure you got the result you deserved.<br><br>The fact that you referred your brother-in-law before your own case was even finished speaks volumes, and I’m honored by that kind of trust. I’m glad we could be there for both of you during such stressful times.<br><br>Thank you for the heartfelt words and for letting us be part of your journey. I wish you nothing but the best moving forward — and my door is always open if you ever need us again.<br><br>– Ken
Communication (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Highly recommended,,, Freeman law is the best law firm that I had been with for my injury, attorney Ken takes his time and explains everything in details and works with your decision, he is the best and I will continue to choose freeman law over any other law firm. So if you in an Auto accident and need a lawyer contact freeman law and ask for attorney Ken Pugliese.
Ps. Thank you Ken Pugliese for everything you done for me I really appreciate it.
Owner response
Nalinie, thank you so much for your kind words. And thank you for trusting Freeman Injury Law to handle your personal injury matter. I know you know many personal injury lawyers and the fact that you chose us brings us incredible pride. We're always here to help. <br><br>All the best! <br><br>Attorney Ken Pugliese
Communication (positive)Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Ken and his staff handle everything. Keeping me in the loop at all times. I was treated like a close friend. I walked away with a great settlement, more than expected. I highly recommend Ken’s firm if you’ve been impacted by an accident.
Owner response
Hi Lesley,<br><br>Thank you so much for your kind words! I’m glad you felt informed and supported every step of the way — that’s exactly how we want our clients to feel. It was truly a pleasure working with you, and I’m thrilled we were able to get you a settlement that exceeded expectations.<br><br>We’re grateful for your trust and your recommendation, and we’ll always be here if you or someone you know needs help after an accident.<br><br>– Ken
Highly recommend! Ken and his team were exceptional through my entire process. I was given peace of mind and was kept in the loop throughout the process. Ken was very knowledgeable and always had my best interest as his top priority. Thank you and your team for all that you do.
Owner response
Tiffany, thank you so much for your kind words and recommendation! It truly means a lot to us that you felt supported and informed throughout the process. We work hard to make sure our clients feel at ease, and knowing we gave you peace of mind is the highest compliment. I’m especially glad you felt comfortable reaching out to me directly anytime—you had my personal cell for a reason. On behalf of myself and the entire team at Freeman Injury Law—thank you for trusting us. If you ever need us again, we're just a call or text away.<br><br>Attorney Ken Pugliese, Esq.
Hi…freeman injury law is the best hands down! They’ve helped me tremendously with recovering thee max amount in my settlement and I’m extremely grateful for them! They worked none stop until they got great results and I highly recommend them if you’re in a bind call the 9s 😉
Owner response
Thank you so much, Bobby! We’re truly honored by your kind words and thrilled that we were able to help you recover the maximum on your case. Our team fights hard for our clients, and it means a lot to hear how much you appreciated the results and effort. If you ever need anything in the future, you know who to call—the 9s! 💪📞<br><br>All the best! <br><br>Attorney Ken Pugliese, Esq.
First of all, I would like to think Mr. Ken and his firm for diligently keeping me posted on every step of the way of this case he was gracious he was thoughtful. He was communicative and always looking out for his client, which is me Flora Marie Hurley I am so pleased with the outcome and so grateful to have a lawyer so diligent as he is. Thank you so much for working with me and allowing me to work with you and I am a happy camper. Thank you very much Mr. Ken. Much success in your life and in your Law firm
Owner response
Flora, your words mean so much to me and my colleagues at Freeman Injury Law. You are a wonderful person and I am so proud we were able to secure you a fantastic outcome considering the traumatic injury you incurred. While the circumstance of our meeting was a difficult one, I am grateful it allowed me to know such an incredible person. Never hesitate to reach out to us. We are always here for you. Merry Christmas and Happy New Year! <br><br>Ken Pugliese, Esq.
Communication (positive)Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I am extremely grateful for their service. Ken Pugliese is an excellent lawyer, thank you so much, and Matt for his help. During my surgeries, he was very attentive to my recovery and my husband's treatments. Highly recommended. Thank you.
Owner response
Thank you for your kind words, Zulinele! It was our honor to represent you and your husband. <br><br>All the best, <br><br>Ken Pugliese
Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Dealing with a personal injury?! Please go see Ken Pugliese at Freeman Law, you won’t be disappointed!
Owner response
Thank you for your review Meka! It was our honor to represent you on your injury claim! <br><br>Attorney Ken Pugliese
Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (11)
case:personal_injury_generalstage:post_verdictresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivecompetitor:freeman law
Never called me back! Very unprofessional to say I’ll have someone call you back and never did. Now I don’t even want to do business with them!
Owner response
Hello Bella, we do not have any record of you as a client, but we would be happy to speak with at your earliest convenience. Please call our office at 407-219-9771 and ask for Ken. <br><br>Take care, <br>Attorney Ken Pugliese, Esq.
Communication (negative)Case # Treatment (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Ken Pugliese and his team were amazing beyond any of our expectations. My Girlfriend and I were in some serious accidents, thats right plural. Ken was kind, knowledgeable, quick working and amazing communication. Everyone at Freeman Injury was phenomenal and they got us an amazing settlement. Please don't hesitate to contact Freeman Injury. They are professional and just gold to work with.
Owner response
John, we appreciate those kind words. Evenmore, we appreciate the faith and trust you put in Freeman Injury to handle you and your girlfriend's cases. <br><br>All the best! <br><br>Attorney Ken Pugliese
Communication (positive)Process Length (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
⭐️⭐️⭐️⭐️⭐️
Ken has been such a blessing to me and my family. He didn’t just handle my case — he truly cared about what we were going through. He always took the time to explain things in a way I could understand, never made me feel rushed, and made sure I felt supported the whole way through. What I appreciated most was how understanding and patient he was, even when I was stressed and overwhelmed. Having an attorney who actually listens and cares makes all the difference, and I’m so grateful for everything he’s done. I would recommend him to anyone who wants not only a great lawyer, but someone who will genuinely be on your side.
I first heard Ken Pugliese on the radio at 8 a.m., and immediately called the number. I’m so grateful I turned the radio on that day. I spoke with his secretary and she transferred me to Sanja, who is a paralegal. She then transferred me directly to Ken.
From the very first conversation, I could tell he was different from any lawyer I had ever met or heard of. He genuinely cares about his clients and dedicates his time to truly understanding their cases. He never simply handed me off to his staff — instead, he personally took the time to speak with me, listening carefully, offering guidance, and providing valuable information.
Ken has been incredibly kind and highly professional throughout the entire process. Thanks to his expertise, we received the compensation we deserved from our car accident case. When I visited his office to pick up the check, he personally came to meet me. He spent even more of his time sharing details about his work and his background. His dedication, professionalism, and personal touch are truly unmatched.
The paralegal Sanja also has been equally committed and professional, consistently showing dedication to the case. She always spoke with respect, offered genuine guidance, and listened attentively.
Before Ken had even finished handling my case, I referred him to my brother-in-law for an accident he was involved in. Ken showed the same level of commitment and dedication to his case, securing the compensation he deserved. I would 100% recommend Ken Pugliese to anyone seeking help with personal injury or accident cases.
Highly recommended,,, Freeman law is the best law firm that I had been with for my injury, attorney Ken takes his time and explains everything in details and works with your decision, he is the best and I will continue to choose freeman law over any other law firm. So if you in an Auto accident and need a lawyer contact freeman law and ask for attorney Ken Pugliese.
Ps. Thank you Ken Pugliese for everything you done for me I really appreciate it.