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Gattuso Ciotoli PLLC Syracuse Ny review signals at a glance
CrashStory aggregates public review patterns for Gattuso Ciotoli PLLC Syracuse Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.5
Total Reviews
28
PI Reviews
23
Text Reviews
28
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Review Snapshot
4.6
32 public reviews and 28 written reviews.
Recent Activity
Most recent written review from Cash Kid: Jan 29, 2026 (183 days ago)
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Response Behavior
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Gattuso Ciotoli PLLC Syracuse Ny client reviews
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All28 reviews
4.5
Most recent written review from Cash Kid: Jan 29, 2026 (183 days ago)
Written Reviews
23
Average Rating
4.61
Reviews (30d)
0
Reviews (90d)
0
Older Archive
23
Assigned Tags (70)
Showing 23 of 28 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
My experience with Mr. Ciotoli was extremely fair and helpful. I was lost and nervous and confused and they did everything to put me at at ease and advocated for me to the greatest degree he possibly could and got me the most favorable results. Extremely helpful and understanding. Everyone i dealt with at the Firm was very attentive to my case before and during all of the proceedings. I very highly recommend this firm to anyone in search of an honest person to thoroughly represent them. Awesome people for sure. I thank you guys very much for being there for me and getting me compensated for my losses and suffering.
Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I contacted this firm regarding disability discrimination and retaliation after being terminated during the interactive process. I provided extensive documentation at intake, including HR emails, doctor’s notes, evidence of a failed interactive process, and a written timeline.
I want to clarify that I did not interact with the other partners. This review reflects only my experience with Mr. Gattuso.
While the paralegal I spoke with, Lindsay, was professional and compassionate, Mr. Gattuso did not appear to review the intake materials and dismissed my case using generic statements such as:
“Well, you can’t perform the essential functions of the job.”
“Well, it took them nine months to fire you.”
“We usually take stronger cases than this.”
“I have been to a hospital recently. It is a lot of movement, very fast-paced…”
These comments were made without addressing documented reassignment obligations, retaliation timing, or the employer’s months-long failure to engage in the interactive process — all of which were included in my intake materials. He also reduced my role as a Registered Nurse to a surface-level stereotype without reviewing the actual job descriptions or alternative RN-adjacent positions involved.
I was seeking contingency representation and a substantive legal evaluation. Instead, I received superficial conclusions disconnected from the evidence provided.
I would recommend this firm only with caution for ADA-related matters as, judging from other reviews, there does appear to be substance to the other partners.
If the rating was based on Lindsay alone, that would have easily been a 5-stars without question. She was punctual, compassionate and professional throughout. Because the rating should consider the experience as a whole, I cannot in good conscience provide that level of credit where it is not due.
Communication (negative)Process Transparency (negative)Needing a Lawyer (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
After searching for an attorney outside my demographic area, I was pleased with my choice of Ciotoli and Gattuso. Stephen and Lindsay were very helpful with my case keeping me informed with next steps, etc.
They both were very responsive to emails and guiding me every step of the way.
Highly recommended!
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I’m beyond grateful that I found Stephen Ciotoli! He was recommended to me by multiple people and he/his staff are extremely responsive. He helped me get my life back and I can’t thank him enough. I would highly recommend him to anyone.
Communication (positive)Choosing Right Firm (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Steve Ciotoli at Gattuso & Ciotoli was an absolute pleasure to work with on my hostile employment and retaliation case. His expertise and dedication were evident from the start. He was always available to answer my questions and ease my fears. He made me feel informed and supported every step of the way. His associate, Lindsay, was also a rock star and provided invaluable support. In the end, the settlement was beyond my expectations and I am incredibly grateful for Steve's counsel throughout. I felt truly cared for and supported by the entire team at Gattuso & Ciotoli, and they made a challenging situation much less stressful. I couldn't have asked for better representation.
I had high hopes for this practice, I was assigned Ryan Files as my attorney in a work place retaliation-wrongful termination. Ryan was attentive in the being but never pushed for my case. He would not respond to emails, I went over 3 months without being able to get a hold of him as he blatantly ignored all of my emails. I was finally able to get a hold of him after months, thanks to the lovely paralegal Lindsay. She hunted Ryan down, just for him to email me minutes later and said that he was in so many words not perusing my case anymore. I’m more than disappointed in this law firm as I’ve heard many great things! Frank-the founder has great reviews on google but I wish I had the same outcome as the others. I did not feel supported in my claim and it was lack in communication on many parts from the Law office.
Mr gattuso represented me in a case and won! He was very responsive and walked me through everything even my dumbest questions... because I had never been through anything like that before. Some things were hard to discuss but he was very easy to talk with and confide in. I would highly recommend this law firm.
I stumbled upon this Law firm in 2022 while in search of a Human Rights lawyer for workplace harassment, retaliation, discrimination, and a hostile environment at one of the Syracuse, NY, hospitals. Although I didn't go with the law firm for that case, while discussing the above-mentioned conditions, other things were founded, such as unpaid wages. The firm has been diligent in working on and keeping me informed of the status of the unpaid wages case.
Process Transparency (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
My experience with Mr. Ciotoli was extremely fair and helpful. I was lost and nervous and confused and they did everything to put me at at ease and advocated for me to the greatest degree he possibly could and got me the most favorable results. Extremely helpful and understanding. Everyone i dealt with at the Firm was very attentive to my case before and during all of the proceedings. I very highly recommend this firm to anyone in search of an honest person to thoroughly represent them. Awesome people for sure. I thank you guys very much for being there for me and getting me compensated for my losses and suffering.
I contacted this firm regarding disability discrimination and retaliation after being terminated during the interactive process. I provided extensive documentation at intake, including HR emails, doctor’s notes, evidence of a failed interactive process, and a written timeline.
I want to clarify that I did not interact with the other partners. This review reflects only my experience with Mr. Gattuso.
While the paralegal I spoke with, Lindsay, was professional and compassionate, Mr. Gattuso did not appear to review the intake materials and dismissed my case using generic statements such as:
“Well, you can’t perform the essential functions of the job.”
“Well, it took them nine months to fire you.”
“We usually take stronger cases than this.”
“I have been to a hospital recently. It is a lot of movement, very fast-paced…”
These comments were made without addressing documented reassignment obligations, retaliation timing, or the employer’s months-long failure to engage in the interactive process — all of which were included in my intake materials. He also reduced my role as a Registered Nurse to a surface-level stereotype without reviewing the actual job descriptions or alternative RN-adjacent positions involved.
I was seeking contingency representation and a substantive legal evaluation. Instead, I received superficial conclusions disconnected from the evidence provided.
I would recommend this firm only with caution for ADA-related matters as, judging from other reviews, there does appear to be substance to the other partners.
If the rating was based on Lindsay alone, that would have easily been a 5-stars without question. She was punctual, compassionate and professional throughout. Because the rating should consider the experience as a whole, I cannot in good conscience provide that level of credit where it is not due.
After searching for an attorney outside my demographic area, I was pleased with my choice of Ciotoli and Gattuso. Stephen and Lindsay were very helpful with my case keeping me informed with next steps, etc.
They both were very responsive to emails and guiding me every step of the way.
Highly recommended!