Gelbstein & Associates, PLLC

Owner response

Thank you, Alison, for taking the time to leave a review, especially since we know not everyone feels comfortable posting online. After a bus accident in Midtown Manhattan, it’s very common to feel overwhelmed by medical issues, insurance questions, and uncertainty about what to do next, so we’re glad you decided to reach out when you needed guidance.<br><br>We appreciate you mentioning that you found us while searching for an injury attorney near you, and that a coworker encouraged you to make the call. Many people come to our firm the same way—looking for clear answers after a serious accident involving a bus, car, or other commercial vehicle in Manhattan or the surrounding NYC area. Our goal is always to explain the process step by step, without pressure, so clients understand exactly what to expect.<br><br>Accidents involving MTA buses and other public transportation vehicles can be more complicated than typical motor-vehicle cases, often involving additional paperwork, strict timelines, and multiple insurance carriers. Taking the time to walk through those details carefully helps clients stay informed and confident while we handle the legal side.<br><br>Your comment about the process being straightforward and professional means a great deal to our entire team. We believe that strong representation should always be paired with honest communication, steady follow-through, and respect for the client’s time and concerns.<br><br>Thank you again for trusting Gelbstein & Associates PLLC and for sharing your experience. We wish you continued recovery and all the best moving forward.<br><br>— Gelbstein & Associates PLLC

Owner response

Thank you, Clara, for taking the time to share your experience. Being sideswiped by a truck near Greenpoint in Brooklyn can be frightening, and situations involving commercial vehicles often become stressful very quickly with medical concerns, insurance calls, and questions about what to do next.<br><br>We’re glad you reached out after searching for an accident lawyer near you in NYC, and that our team was able to explain the process calmly from the start. Truck accident cases in New York can involve multiple insurance carriers, detailed reports, and strict procedures, so having clear guidance early on helps prevent confusion and unnecessary pressure.<br><br>It’s also important to us that you mentioned getting to the right doctors and not feeling pushed around by the insurance company. Coordinating treatment and handling communication with adjusters is a big part of what we do, so clients can focus on recovery instead of paperwork and phone calls.<br><br>Earning your trust quickly means a great deal to our entire team. Whether someone comes to us after a car accident, truck crash, pedestrian injury, or slip and fall in Brooklyn or anywhere in NYC, our goal is always the same — provide straightforward advice, steady support, and strong representation without making the process more stressful than it already is.<br><br>Thank you again for trusting Gelbstein & Associates PLLC and for sharing your feedback. We wish you continued healing and peace of mind moving forward.<br><br>— Gelbstein & Associates PLLC