Jim was excellent to work with regarding a recent accident. He listened to what I had to say and based on his many years of experience was able to advise me on the best course of action.
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Giffels Law Office PLLC
Portage Personal Injury Lawyer — 59 Client Reviews Analyzed
4.7(59 reviews)Giffels Law Office PLLC is a Personal Injury law firm in Portage, MI, located at 410 E Centre Ave and reachable at +1269-381-4172. Clients have rated the firm 4.7 out of 5 across 59 public Google reviews, 10 of which include written feedback. The most recent written review is from Judy F on Apr 26, 2026 (143 days ago).
Owner engagement: Giffels Law Office PLLC replies on 53% of visible Google reviews, and roughly 39% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: help during a stressful moment, care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Attorney Giffels is the attorney most frequently named by clients in reviews of Giffels Law Office PLLC.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
59 reviews
Years Experience
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Giffels Law Office PLLC is a personal injury law firm serving clients in Portage, Michigan, located at 410 E Centre Ave 49002.
Review evidence: Clients have left 59 public Google reviews averaging 4.7 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Portage, Michigan firms before you decide.
Quick signals: attorneys named most often in reviews are Attorney Giffels; the Google Business profile for this firm is verified; 18 photos are public on Google; contact the firm to ask about consultation fees.
Contact Giffels Law Office PLLC at (269) 381-4172 or visit giffelslaw.com for a free case review.
59 public reviews and 20 written reviews.
Most recent written review from Judy F: Feb 11, 2026 (217 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 70% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Judy F: Feb 11, 2026 (217 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 11, 2026 (217 days ago). Compare that recency with the other firms you are considering.
Jim was excellent to work with regarding a recent accident. He listened to what I had to say and based on his many years of experience was able to advise me on the best course of action.
Tried calling for help with obtaining a lawyer for some stuff accident related. Whoever answered the phone was horribly rude. Treated me like a “little women”. Got super annoyed when I tried explaining what was going on (after he made an assumption on why I was calling, and I tried explaining that he was wrong on what I was calling for) all while huffing and puffing the entire time. Disgusting behavior. Maybe I should have had a man call for me.
My particular case took a long time to off the desk of the insurance company but Jim was diligent and tenacious while exercising patience and experience for the long haul and a positive outcome in my favor. I enjoyed working with him and his down to earth demeanor and no nonsense communication, he is not only a great lawyer but from what I could see a great person as well! I would definitely recommend his services!
410 E Centre Ave, Portage, MI 49002
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Most recent written review from Judy F: Feb 11, 2026 (217 days ago)
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Case Type Unspecified
Unknown
Jim was excellent to work with regarding a recent accident. He listened to what I had to say and based on his many years of experience was able to advise me on the best course of action.
Case Type Unspecified
Unknown
Tried calling for help with obtaining a lawyer for some stuff accident related. Whoever answered the phone was horribly rude. Treated me like a “little women”. Got super annoyed when I tried explaining what was going on (after he made an assumption on why I was calling, and I tried explaining that he was wrong on what I was calling for) all while huffing and puffing the entire time. Disgusting behavior. Maybe I should have had a man call for me.
Case Type Unspecified
Unknown
My particular case took a long time to off the desk of the insurance company but Jim was diligent and tenacious while exercising patience and experience for the long haul and a positive outcome in my favor. I enjoyed working with him and his down to earth demeanor and no nonsense communication, he is not only a great lawyer but from what I could see a great person as well! I would definitely recommend his services!
Owner response
Thank you for your kind words Leah! I enjoyed working with you as well. Take care.
Case Type Unspecified
Unknown
After being unable to retain an attorney for over a year after a work related personal injury Jim reviewed the medical documentation and took the case. Jim provided open communication and was quick to return emails and phone calls throughout the process. While the complexities of the case hindered a more desirable settlement, Jim worked diligently to provide the best possible outcome. Thanks Jim!
Owner response
Wish you the best Andrew. Thanks for sharing your experience. Jim
Case Type Unspecified
Unknown
It is never too late to give a big thank you to Attorney Giffels. I came to him through the reviews I read about him and even with my language impediment, since my native language is Spanish, he had no restrictions on attending to me and taking my case. I always felt his support, confidence and I knew that no matter how much time passed, he would continue to fight for my case. The results were not what I expected, but it was not his fault, rather it was the fault of the system and the other party being sued, but even so; I am infinitely grateful to him for supporting, considering, and helping me in this process. I recommend the lawyer 1000 percent, and I urge my community to go to him when you find yourself in a similar situation, since you will find the support and the answer you want to hear. Thank you for everything, Attorney Giffels. It's never too late to give a big thank you to Attorney Giffels. I came to him because of the reviews I read about him, and even with my language barrier, since my native language is Spanish, he had no restrictions in assisting me and taking my case. I always felt his support and trust, and I knew that no matter how much time passed, he would continue to fight for my case. The results weren't what I expected, but it wasn't his fault; rather, it was the fault of the system and the other party being sued. However, I am still infinitely grateful to him for putting up with me, considering me, and helping me through this process. I recommend him 1000 percent, and I urge my community to turn to him whenever they find themselves facing a similar situation, as you will find the support and answers you want. Thank you for everything, Attorney Giffels.
Owner response
Thanks Maria!
Case Type Unspecified
Unknown
Don’t call them. They will basically hang up on you after saying “all I’m doing are automobile accidents these days”.
Owner response
Hello there. I do indeed tell people early on in our conversation that I am focusing my practice to automobile accident injury cases these days. I do this to be up front and honest with people seeking advice on thier legal predicament. I do not want to waste your time if I cannot help you. I'm not trying to be rude or disrespectful and I am sorry if I might have came off in that manner. Please accept my apologies, but understand that I am trying to avoid people sharing personal and often private details when I will not be able to assist them. Please contact me directly at 269-377-8770 (my cellphone) to discuss further. Thanks, Jim
Case Type Unspecified
Unknown
I found this lawyer as an answer to prayer, after a terrible accident where I live, left me injured and traumatized. From the very beginning, I trusted him, and I was not disappointed. He handled my case not only with empathy and support, but also with professionalism and expertise. I am truly grateful that my case was resolved out of court, avoiding further damage, stress, and trauma along with a lengthy and expensive litigation. I highly recommend this lawyer and his services.
Owner response
You are too kind Minerva! I appreciate you taking the time to share your experience. Bless you.
Case Type Unspecified
Unknown
I was so pleased with the time and effort Jim put into my case. He made sure to fight for me in making sure I received compensation to make up for the turmoil I went through in the aftermath of my car accident. I would recommend him to anyone in need of a personal injury lawyer, as he is kind, professional and has integrity!
Owner response
Thank you for sharing your experience Kayla. It was a pleasure working with you. I still owe you and Scott a beer!
Case Type Unspecified
Unknown
Jim G. Was excellent to work with during my long workers comp case. He was very honest, upfront, caring, and an excellent attorney the entire time. I would recommend Jim for his diligence and knowledge to anyone seeking honest compensation.
Owner response
Thank you for taking the time to share your experience Rick. You are a stand up guy and I enjoyed working with you. Jim
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I highly recommend Mr. Giffel! He is honest and upfront. Explains the process thoroughly and is very knowledgeable.
Case Type Unspecified
Unknown
We worked with Jim G and couldn't be happier with the service we received. Would highly Recommend!
Case Type Unspecified
Unknown
We worked with Jim for approximately 7 months to get a settlement with the insurance company after our car wreck. Jim kept us informed to the status of our case throughout and got us a settlement that exceeded my expectations. Steven K. Heffner
Owner response
Thank you Steve. Happy travels to you and Denise!
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