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Review Intelligence
Good Guys Injury Law Utah County Office Lehi Ut review signals at a glance
CrashStory aggregates public review patterns for Good Guys Injury Law Utah County Office Lehi Ut so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
42
PI Reviews
42
Text Reviews
42
Most common themes
attentivecompassionatesupport
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Review Snapshot
5.0
105 public reviews and 42 written reviews.
Recent Activity
Most recent written review from mitch palmer: Feb 25, 2026 (162 days ago)
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Response Behavior
Replies on 40% of reviews
69% of the visible replies look at least somewhat personalized instead of fully templated.
Good Guys Injury Law Utah County Office Lehi Ut client reviews
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All42 reviews
5.0
Most recent written review from mitch palmer: Feb 25, 2026 (162 days ago)
Written Reviews
42
Average Rating
5.00
Reviews (30d)
0
Reviews (90d)
0
Older Archive
42
Assigned Tags (3)
Showing 42 of 42 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I can’t say enough good things about Good Guys Injury Law. They stood by me through a long two-year process and never once made me feel alone. They were incredibly thorough, explained everything clearly, and fought hard to get me the outcome I deserved. Everyone I worked with was nothing but professional and genuinely cared about my case. I’m so grateful for their support and highly recommend them!
Owner response
Thank you for the kind review Mitch. We appreciate the trust you placed in us and your patience along the way. We are so glad you pursued this case and allowed us to make sure that the insurance companies treated you fairly.
Dear The Good Guys Injury Law Firm,
I am writing to express my sincere gratitude for your exceptional service. I cannot say enough good things about your firm.
I was not expecting to pursue a claim against my own auto insurance, and navigating insurance policies proved to be painstakingly difficult, especially when I didn't fully understand my own coverage. I was repeatedly misinformed by multiple agents from my insurance company, who claimed I only had the state minimum medical coverage. Knowing something was amiss, I contacted several injury law firms, but most simply advised me to continue communicating with my insurance provider.
Ken was the only one who went above and beyond by asking me to send him my auto policy to verify my coverage. It turned out I was indeed covered for more than the $3,000 state-mandated minimum. Ken immediately assured me that he could take on my insurance company to ensure all my medical costs were covered and that I would be compensated for pain and suffering.
Ken and his team promptly began working on my case. While the chiropractic care provider you initially referred me to was excellent, I felt it wasn't the right fit for me, and your team graciously worked with me to choose my own physical therapy provider. Amber was meticulous with every detail and truly made me feel comforted and valued with every phone call and text, ensuring my recovery was progressing well and that I was being taken care of.
I also greatly appreciated the unexpected treats, the complimentary movie night, and the jump starter kit for my car as a goodbye gift. These thoughtful gestures truly set your firm apart from every other injury law firm I've encountered. You genuinely go all out for your clients and make frustrating situations less stressful.
Additionally, Amber referred me to Matt Cernyar at Goosehead Insurance, who was invaluable in helping me navigate the stressful process of purchasing new auto insurance, as I will be discontinuing my current policy due to the misinformation I received. Matt was also amazing, and I cannot recommend him enough.
The final settlement was more than I had anticipated and was more than fair.
Thank you again for everything.
Sincerely,
Jackie O.
Owner response
Jackie -- we're humbled by and appreciative of the time and effort you put into your review of our firm! Ken, Amber and the rest of the team do a great job at going the "extra mile" for our clients, and we're so pleased those efforts were noticed and appreciated by you! It was an honor to navigate through this process with you, and we are thankful for your trust and confidence, and how communicative you were with us throughout!
I’ve had an amazing experience with Good Guys Injury Law. From day one, Amber was attentive, compassionate, and truly cared about my case. She answered all my questions and made sure I felt supported every step of the way. I’m so grateful for her help and the whole team’s dedication.
Owner response
Thank you Tadon. We’re so glad you’ve had such a great experience. Amber is an amazing paralegal. She truly cares for every one of our clients.
Great to work with. Keep you posted all the time, and definitely fight for you. Highly appreciated
Owner response
Thank you Furat. One of our law firm values is that "we do what we say we'll do." This means giving our clients frequent updates and staying in communication with them. We're so glad you experienced this. Thanks for your kind review.
My wife was hit by an underage and uninsured driver. Good Guys were awesome in getting a reasonable settlement for the car and hospital bills. Very professional, caring and thorough. They indeed are “The Good Guys” in every way.
Owner response
This is such a nice review Mike. We really appreciate it. We loved getting to know you and your wife after the accident. Thank you for trusting us with your case.
Ken and the team at Good Guys Injury law are great to work with. I would highly recommend them!! From day one you could really tell they care about you and have always been very transparent and honest throughout the entire process.
Good Guys were the absolute best team that I could've asked for. I was hit by a drunk driver and didn't know how I was going to pay for my hospital and medical bills. Good Guys took over the case for me and I didn't have to do anything. They made sure I got the financial help I needed. Very good communication from them and they updated me on every new detail. I've never had to use an injury firm before so this is my unbiased opinion, Good Guys are a great option. Thanks Mindi and Grace for all your help!
Owner response
Thanks Brennan. So glad we could help you with your drunk driving accident.
I can’t say enough good things about Good Guys Injury Law. They stood by me through a long two-year process and never once made me feel alone. They were incredibly thorough, explained everything clearly, and fought hard to get me the outcome I deserved. Everyone I worked with was nothing but professional and genuinely cared about my case. I’m so grateful for their support and highly recommend them!
Dear The Good Guys Injury Law Firm,
I am writing to express my sincere gratitude for your exceptional service. I cannot say enough good things about your firm.
I was not expecting to pursue a claim against my own auto insurance, and navigating insurance policies proved to be painstakingly difficult, especially when I didn't fully understand my own coverage. I was repeatedly misinformed by multiple agents from my insurance company, who claimed I only had the state minimum medical coverage. Knowing something was amiss, I contacted several injury law firms, but most simply advised me to continue communicating with my insurance provider.
Ken was the only one who went above and beyond by asking me to send him my auto policy to verify my coverage. It turned out I was indeed covered for more than the $3,000 state-mandated minimum. Ken immediately assured me that he could take on my insurance company to ensure all my medical costs were covered and that I would be compensated for pain and suffering.
Ken and his team promptly began working on my case. While the chiropractic care provider you initially referred me to was excellent, I felt it wasn't the right fit for me, and your team graciously worked with me to choose my own physical therapy provider. Amber was meticulous with every detail and truly made me feel comforted and valued with every phone call and text, ensuring my recovery was progressing well and that I was being taken care of.
I also greatly appreciated the unexpected treats, the complimentary movie night, and the jump starter kit for my car as a goodbye gift. These thoughtful gestures truly set your firm apart from every other injury law firm I've encountered. You genuinely go all out for your clients and make frustrating situations less stressful.
Additionally, Amber referred me to Matt Cernyar at Goosehead Insurance, who was invaluable in helping me navigate the stressful process of purchasing new auto insurance, as I will be discontinuing my current policy due to the misinformation I received. Matt was also amazing, and I cannot recommend him enough.
The final settlement was more than I had anticipated and was more than fair.
Thank you again for everything.
Sincerely,
Jackie O.