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Unprofessional and unaccountable for failure to complete their contractual obligations
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109 public reviews and 42 written reviews.
Most recent written review from Michael Perez: Feb 13, 2026 (171 days ago)
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Replies on 38% of reviews
80% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Michael Perez: Feb 13, 2026 (171 days ago)
Written Reviews
42
Average Rating
4.33
Reviews (30d)
0
Reviews (90d)
0
Older Archive
42
Assigned Tags (3)
Showing 42 of 42 written reviews.
1 star
7
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5 star
35
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
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Unprofessional and unaccountable for failure to complete their contractual obligations
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⭐⭐⭐⭐⭐ I was referred to Attorney Grant Schwarz by another attorney and couldn’t be happier with the experience. He was professional, responsive, and followed up consistently. Excellent work from start to finish—highly recommended.
Owner response
Thank you very much for your kind words and for taking the time to share your experience. I am especially grateful for the referral and the trust you placed in me.<br><br>Clear communication and consistent follow up are priorities in my practice, so I truly appreciate you recognizing that. It was a pleasure working with you, and I am glad we were able to navigate the matter successfully from start to finish.<br><br>If you ever need assistance in the future, I am always here to help.
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This place is an absolute joke. I hired attorney Grant to represent me, and honestly, I could have gone to court by myself and done everything he did—because he did nothing meaningful for my case. Every time I called, he never answered. He never replied to emails. All I ever got was, “We’ll take a message and he’ll call you back,” and the call never came. The assistants say the same thing every time but no one actually follows up. This firm is unprofessional, unresponsive, and completely unreliable. I would NOT recommend this place to anyone.
Owner response
I appreciate feedback, but I have no record of ever representing you, and nothing in your description resembles the way my office operates. We document every call, text, email, and case action and the scenario you describe simply does not match our files or our established procedures.<br><br>If this review was posted in error or is about a different attorney, please correct it. And if you believe you were actually a client, you’re welcome to contact me directly at 954-620-8320 so we can verify your identity and discuss specifics, something you’ve chosen not to do here.<br><br>I take real client concerns seriously. What I don’t do is allow false or misleading statements to go unaddressed. Our firm is responsive, professional, and transparent, and anyone who has actually worked with us knows that.
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We had an excellent experience and results were better than expected.
Owner response
Thank you so much for your kind words, it means the world to me and my team. It was a pleasure working with you.
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Grant handled a complex personal criminal case for us and we were very pleased with his representation, and the outcome. He did an excellent job understanding the facts of the case, putting in the time to explain things to us in a way we would understand, and creating a strategy that got us to a reasonable conclusion. I believe the work he put into it was probably much more than expected when he took the case, but he was dedicated all of the way through. He truly cares about his clients. I would definitely recommend him and would hire him again if I need legal counsel.
Owner response
Thank you for taking the time to share your experience. I am so glad to hear that you felt supported and well-informed throughout the process. I am always deeply committed to my clients, and it's incredibly meaningful to know that the dedication and hard work made a difference in the case. Your trust and recommendation mean a great deal — thank you again!
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I want to thank Grant Schwarz, Esq. Law Group for taken on my story of "BEDBUG CASE ON NORWEGIAN CRUISE LINE" On October 18, 2023. I was woken up that morning, eaten up by Bedbugs on NCL. I was shocked, hurt, and embarrassed. My roommate and I didn't know where to turn, until my roommate came across Grant Schwarz, ESQ. Thank you so much, Grant Schwarz Esq Law Group when NO Law company in NEW YORK wouldn't.
Owner response
Thank you for sharing your experience and for trusting my office with your case. We are truly sorry for the distress you endured during your cruise, and we’re glad we could provide the support and guidance you needed during this difficult time. Your feedback means so much to us, and we’re honored to have been able to assist when other options seemed unavailable. If you need anything further, please don’t hesitate to reach out. <br><br>
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Grant and his team have been so very helpful and such a pleasure to work with. I have never had to file a claim like this and they walked me through the whole process. I am so very thankful!!!
Owner response
Thank you so much for your kind words! I am always dedicated to making the claims process as smooth and stress-free as possible, especially in challenging times. We're thrilled to hear that we could guide you through it and provide the support you needed. If you ever need assistance in the future, please don’t hesitate to reach out. Your trust means the world to us!
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My experience with Grant Schwarz, Esq. GS LAW GROUP has been professional and courteous. Mr. Schwarz understood my issues regarding the bedbug encounter during my vacation and gave me peace of mind as well as satisfaction during a very difficult and humiliating time. I was skeptical at first because I live in another state. I’m happy to say, everything went smoothly. I also would like to say thank you to Ms. Patricia Rodriguez, the Intake Coordinator at GS Law Group, who worked closely with me the entire time. She was always approachable, polite and patient.
Owner response
Thank you so much for your kind words. It was a pleasure serving you and helping resolve your case. <br>Best wishes to you and your family.
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I had the best experience with Attorney Grant Schwarz! From the beginning, he always demonstrated professionalism, dedication, and a thorough understanding of the law. Grant took the time to explain every detail of my case, ensuring I felt informed and comfortable throughout the process. I felt genuinely supported by him and knew I was in good hands. If you're looking for a knowledgeable and trustworthy attorney, I highly recommend Grant Schwarz. The easiest 5 star review I’ve ever given!
Owner response
We appreciate your positive feedback. It means the world to us. Thank you for putting your trust in my team to help work through your difficult time. Wishing all the best for you and your family.
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I was in a sticky situation legally and reached out to Grant for legal advice. He took my case and things turned out a lot better than I had expected them to. Thank you Grant. I thought I’d be dealing with the fallout of my case for a long time, but Grant was able to take care of things for me, and also explain the complicated parts to my family so that they could understand what was happening. He was super communicative from the start. Always answered when I called with a question. Even outside of business hours. In all, working with Grant eased A LOT of worry and stress during what was a very stressful time for me and my family. Thank you again, Grant. Hopefully we never have to see each other again, but if we do I know you’ll have my back!
Owner response
Thank you so much for sharing your experience and for your kind words! It means a lot to hear that my team was able to help ease your stress during such a challenging time. I am truly committed to supporting my clients every step of the way, and it’s wonderful to know that communication and dedication made a positive impact for you and your family.<br><br>I am glad things turned out better than expected, and am always here to help if you ever need it again (though I completely understand hoping it’s under different circumstances!). Wishing you and your family peace and all the best moving forward!
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Absolutely fantastic experience with Attorney Grant Schwarz! From start to finish, he demonstrated professionalism, dedication, and a thorough understanding of the law. Grant took the time to explain every detail of my case, ensuring I felt informed and comfortable throughout the process. His expertise and strategic approach were evident in how he handled everything, leading to an outcome that exceeded my expectations. I felt genuinely supported by him and knew I was in capable hands. If you're looking for a knowledgeable and trustworthy attorney, I highly recommend Grant Schwarz. Five stars without a doubt!
Owner response
Thank you so much for your thoughtful and detailed review! I'm thrilled to hear about your positive experience. Providing clear communication and unwavering support to our clients is a top priority, and it’s wonderful to know that I made such a difference in your case.<br><br>Your trust and recommendation mean the world to my team and I. If you ever need assistance in the future, we’ll be here to help. Wishing you all the best moving forward, and thank you again for your kind words!
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I would never recommend this law firm. After they capture their clients with great care and kindness, but once they take the case, it is a lack of attention, irresponsibility, rudeness and more because I had to make many calls throughout the entire period of time that I was with them so that they could give me information about my case, (since they told me "we will call you" and they only did it to tell me the dismissal of my case), every time I called and managed to get through, they took action from the little they did, such as sending 3 letters to the hotel and since they did not receive a response from the hotel at any time, they dismissed my case, all this happened from 03/2022 to 11/2023, that is, 20 months to dismiss my case, that is too long, that was an act of serious irresponsibility. My new lawyer in 7 months has already filed a formal complaint. If you thought my case was nonsense, you wouldn't have taken it and I wouldn't have wasted my time with you.
Owner response
Thank you for sharing your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with our firm. Our goal is always to provide clear communication and attentive service to each client, and we regret that we fell short of those expectations in your case. <br><br>Legal matters can be complex, and every case has its unique challenges. We understand your frustration and appreciate you taking the time to express your concerns. We take your feedback seriously, and it will help us improve how we communicate with and support our clients going forward. <br><br>If you would like to discuss your experience in more detail, please don’t hesitate to reach out to our office directly. We wish you all the best with your new representation and hope for a positive outcome in your case.
Most recent written review from Michael Perez: Feb 13, 2026 (171 days ago)
Mentioned in 18 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 19 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 18 reviews, with an average 4.1-star rating when clients talk about this theme.
18 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
17 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Feb 13, 2026 (171 days ago). Compare that recency with the other firms you are considering.
Unprofessional and unaccountable for failure to complete their contractual obligations
⭐⭐⭐⭐⭐ I was referred to Attorney Grant Schwarz by another attorney and couldn’t be happier with the experience. He was professional, responsive, and followed up consistently. Excellent work from start to finish—highly recommended.
This place is an absolute joke. I hired attorney Grant to represent me, and honestly, I could have gone to court by myself and done everything he did—because he did nothing meaningful for my case. Every time I called, he never answered. He never replied to emails. All I ever got was, “We’ll take a message and he’ll call you back,” and the call never came. The assistants say the same thing every time but no one actually follows up. This firm is unprofessional, unresponsive, and completely unreliable. I would NOT recommend this place to anyone.