Older Written Reviews
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8 reviewsAs a fellow attorney in Portland, I've known Tom for well over a decade. I've seen firsthand, over and over, how hard he fights for justice on behalf of his clients, the results he achieves, and the creativity and passion he brings to all of his representations. In my view, any case in Tom's office is a case in extremely good hands.
Choosing Right Firm (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
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case:personal injurystage:unknownresponse:nonesentiment:positivestory:genericclient:likely_non_clientpi:yesoutcome:mentionedpeer:yesdepth:detaileddimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
If you're in need of legal representation, I implore you to steer clear of this firm specifically Thomas. In my experience, this individual is the epitome of everything a lawyer should not be: rude, impatient, and downright mean.
From the very start, it was clear that this lawyer had little patience for their clients. They constantly interrupted and dismissed my concerns, making it painfully evident that they couldn't care less about my case. Their arrogance and condescension left me feeling small and uncomfortable.
What's worse, their behavior extended beyond mere rudeness. They seemed to take pleasure in belittling me, subjecting me to harsh criticism and sarcasm. Their lack of empathy was astounding, making a difficult legal situation even more emotionally taxing.
Beyond their appalling attitude, their work was subpar at best. Deadlines were ignored, promises broken, and their focus appeared solely on extracting fees rather than providing competent representation.
In conclusion, my experience with this lawyer was a nightmare, and I strongly urge you to avoid them. Their rudeness, impatience, and mean-spiritedness should serve as a glaring warning. Find a lawyer who not only possesses the necessary legal skills but also treats clients with the respect and professionalism they deserve. This lawyer is one you should absolutely steer clear of.
Communication (negative)Case # Treatment (negative)Needing a Lawyer (negative)Holistic Advocacy (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:negativedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negativeinjury:broken_bonesinjury:surgeryinjury:physical_therapy
personal injury
Post-Verdict
I was hit by a drunk driver and my car was totalled in Jan 2019. Gresham Injury Law Center helped with navigating and cleaning up the legal mess that came with me not having my own car insurance. They kept me in the loop throughout the process and up to date. I am very happy with their work and how everything was handled. Thank You for helping me.
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:personal injurystage:post_verdictresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapydate:jan 2019vehicle:carcompetitor:gresham injury law
Rude People dont go through them
Owner response
We expect people calling a lawyer to discuss a motor vehicle collision to know where the collision occurred and what kind of car they were driving. We ask question to ensure that our office does not waste the time of a potential client and, if the potential client is unable or unwilling to give us basic information then it would be impossible for us to help.
Communication (negative)Case # Treatment (negative)Semi-PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:negativestory:genericclient:likely_clientpi:yesdepth:shortdimension:Communicationdimension-sentiment:Communication:negativedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negative
wrongful death
Post-Verdict
A+ for Thomas Melville
We don't live in the Portland area and went forward with hiring
Mr. Melville on the recommendation of another Attorney in the state.
Our first meeting was friendly, casual, and professional. He asked the important questions and evaluated the case to be certain there was indeed a case.
This wrongful death case was handled long distance and he made certain we were well informed and prepared. Never did we feel like we were left with any unanswered questions. The Gresham Injury Law Center ALWAYS responded to our calls and updated us regularly.
We surely found the right person for our case and ....
We highly recommend Tom Melville.
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Case # Treatment (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:wrongful deathstage:post_verdictresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:favorabledepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positiveinjury:deathcompetitor:the gresham injury law
I have never been treated so badly. All he could do is yell at me.
Owner response
We strive to help callers to the best of our ability. Obviously we cannot give legal advice over the phone. Professional legal advice requires knowing all the facts and the law for any given situation.<br><br>We hope that our website and offer of a free consultation do not lead the public to assume we can resolve a case with a single phone call.
Semi-PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:negativestory:genericclient:likely_clientpi:yesdepth:short
Mr. Melville and staff are very good at what they do!! They are very professional and take care of their clients. They aren't there to be your best friend, they are there to be your best attorneys... for that I am very greatfull! I would highly recommend this agency.
Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Personal Injury
Consultation Only
The rudest lawyer I've ever spoken to. Tried to set up an appointment for a consultation, was interrogated and accused of being defensive. Never will I turn to this terrible man to settle my claim.
Owner response
We take all calls seriously. We do our best to learn the facts as early as possible in our first contact. Sometimes the people calling in have unrealistic expectations and then refuse to proceed with an in-person consultation.<br><br>We simply hope that everyone seeking legal advice can find someone who will listen. We do our best and apologize to anyone offended at our questions about their potential case.
Case # Treatment (negative)Holistic Advocacy (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:consultation_onlyresponse:semi_personalizedsentiment:negativestory:storyclient:likely_clientpi:yespre-client:yesdepth:mediumdimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negative