Case Type Unspecified
Unknown
I have had the pleasure to talk to Lisa with our case, she has been amazing, friendly, and patient with all the details. It’s nice to finally have someone listen to our side.
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CrashStory aggregates public review patterns for Hastings Law Firm Medical Malpractice Lawyers Houston Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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83 public reviews and 85 written reviews.
Most recent written review from Jeana33 Jacobs: May 5, 2026 (95 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 75% of reviews
60% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Jeana33 Jacobs: May 5, 2026 (95 days ago)
Written Reviews
85
Average Rating
4.62
Reviews (30d)
0
Reviews (90d)
0
Older Archive
85
Assigned Tags (3)
Showing 85 of 85 written reviews.
1 star
7
2 star
1
3 star
0
4 star
1
5 star
76
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
I have had the pleasure to talk to Lisa with our case, she has been amazing, friendly, and patient with all the details. It’s nice to finally have someone listen to our side.
Case Type Unspecified
Unknown
I’ve had a very positive experience working with Hastings, particularly with Nathaniel Morris and Lisa Mantellini. Nathaniel has been my primary point of contact since March 2025, and I truly appreciate his professionalism and steady communication. He has been thoughtful in his approach, receptive to updates, and has made me feel heard as I’ve continued to provide additional information related to my case. Lisa was incredibly responsive, kind, and supportive throughout the intake process. She made what could have been a very overwhelming situation feel manageable and kept communication clear and consistent every step of the way. Navigating a complex medical situation is not easy, but having a team that is organized, communicative, and genuinely engaged makes a meaningful difference. I’m grateful for their time, attention, and support throughout this process.
Case Type Unspecified
Unknown
Lisa M. has been a huge help! She's kind and to the point which I appreciate. I'm so thankful that she had moved my case forward to the attorney. Fingers crossed I can get some compensation for the disastrous surgeries I've endured.
Case Type Unspecified
Unknown
They actually seemed interested in my case. Guided us thru intake and explained fees and case timeline
Case Type Unspecified
Unknown
I cannot recommend The Hastings Law Firm enough, and specifically Lisa, who has been an absolute blessing to our family. We have been navigating an incredibly stressful and difficult medical situation, and Lisa’s support has been our saving grace. She is not only professional and knowledgeable but also one of the most loving and compassionate people I’ve ever worked with. She truly listens and treats you like a person, not just a case number. If you are looking for a firm that has heart and will fight for you, go to The Hastings Law Firm and ask for Lisa. She is simply the best!
Case Type Unspecified
Unknown
I had a great experience working with Lisa Mantellini. She was very professional and very helpful throughout the beginning of the process. She kept me informed and handled everything efficiently, which made a stressful situation easier. I’m so glad I decided to call Hastings Law Firm, I highly recommend them!
Case Type Unspecified
Unknown
So far, I am very happy with the service I have received. I have been working with Lisa Martinelli to get all the info they requested. I especially loved how she would send me gentle reminders of what I needed to provide without hounding me and adding More stress. I have enough medically going on in my life and having someone who is patient, understanding and caring in my corner is the absolute BEST!!! I hope I can continue to work with her as my case moves along! She is definitely an asset to the law firm!
Case Type Unspecified
Unknown
Hastings Law Firm has been very helpful in our most difficult times. I would particularly like to thank Lisa for her professionalism and patience in explaining the necessary details of the processes. I would strongly recommend using Hastings Law Firm. Thank you!
Case Type Unspecified
Unknown
Exceptional Support and Compassionate Service Working with Hastings has been a truly positive experience during a very difficult time, and Lisa has been absolutely wonderful throughout the entire process. She has been kind and incredibly supportive. Even given the circumstances of our medical malpractice case, Lisa treated us with empathy and professionalism, and it made a world of difference. Her communication is clear, timely, and thoughtful, and we genuinely felt like she was advocating for us every step of the way. We’re grateful for her help and highly recommend Hastings—and especially Lisa—to anyone needing guidance through a challenging situation.
Case Type Unspecified
Unknown
As a career attorney, I was highly impressed by the courtesy, patience and professionalism extended me by Natalie, a Hastings firm intake specialist. She was thorough, knowledgeable, and confidence-inspiring. I feel extremely fortunate to have engaged with Hastings.
Case Type Unspecified
Unknown
Has done a great job. Could have used used more updates.
Case Type Unspecified
Unknown
Since contacting Hastings Law Firm months ago they moved quickly to get everything needed to move forward. I spoke to Lisa Mantellini the first time I called and she called me back after work hours to provide updates. She has been amazing and quick to respond to any/all questions I have.
Most recent written review from Jeana33 Jacobs: May 5, 2026 (95 days ago)
Mentioned in 36 reviews, with an average 4.9-star rating when clients talk about this theme.
Mentioned in 35 reviews, with an average 4.4-star rating when clients talk about this theme.
Mentioned in 24 reviews, with an average 4.8-star rating when clients talk about this theme.
35 reviews touch this theme, including 6 clearly negative mentions and 0 mixed mentions.
24 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from May 5, 2026 (95 days ago). Compare that recency with the other firms you are considering.
I have had the pleasure to talk to Lisa with our case, she has been amazing, friendly, and patient with all the details. It’s nice to finally have someone listen to our side.
I’ve had a very positive experience working with Hastings, particularly with Nathaniel Morris and Lisa Mantellini. Nathaniel has been my primary point of contact since March 2025, and I truly appreciate his professionalism and steady communication. He has been thoughtful in his approach, receptive to updates, and has made me feel heard as I’ve continued to provide additional information related to my case. Lisa was incredibly responsive, kind, and supportive throughout the intake process. She made what could have been a very overwhelming situation feel manageable and kept communication clear and consistent every step of the way. Navigating a complex medical situation is not easy, but having a team that is organized, communicative, and genuinely engaged makes a meaningful difference. I’m grateful for their time, attention, and support throughout this process.
Lisa M. has been a huge help! She's kind and to the point which I appreciate. I'm so thankful that she had moved my case forward to the attorney. Fingers crossed I can get some compensation for the disastrous surgeries I've endured.