Professional, patience, understanding and thorough! Got our issue resolved in a day. Thank you so much!
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Hettinger & Robinson, PLC
Kalamazoo Personal Injury Lawyer — 20 Client Reviews Analyzed
5.0(20 reviews)Hettinger & Robinson, PLC is a Personal Injury law firm in Kalamazoo, MI, located at 4341 S Westnedge Ave and reachable at +1269-344-0700. Clients have rated the firm 5.0 out of 5 across 20 public Google reviews, 10 of which include written feedback. The most recent written review is from Maria Gresham on Apr 26, 2026 (99 days ago).
Owner engagement: Hettinger & Robinson, PLC replies on 50% of visible Google reviews — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
20 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Hettinger & Robinson, PLC is a personal injury law firm serving clients in Kalamazoo, Michigan, located at 4341 S Westnedge Ave 49008.
Review evidence: Clients have left 20 public Google reviews averaging 5.0 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Kalamazoo, Michigan firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Hettinger & Robinson, PLC at (269) 344-0700 or visit herolawplc.com for a free case review.
20 public reviews and 18 written reviews.
Most recent written review from Maria Gresham: Jan 28, 2026 (187 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 56% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Maria Gresham: Jan 28, 2026 (187 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jan 28, 2026 (187 days ago). Compare that recency with the other firms you are considering.
Professional, patience, understanding and thorough! Got our issue resolved in a day. Thank you so much!
Elizabeth has been an amazing resource for helping my clients with their real estate needs. I have worked her personally for years and will continue to recommend her to anyone with Real Estate or Estate planning needs. She knows her stuff and she's always there for her clients.
Elizabeth is amazing to work with ! She has been instrumental in helping with all of our estate planning needs as well as guiding us through a multitude of questions as small business owners.
4341 S Westnedge Ave, Kalamazoo, MI 49008
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Maria Gresham: Jan 28, 2026 (187 days ago)
Written Reviews
18
Average Rating
4.94
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18
Assigned Tags (3)
Showing 18 of 18 written reviews.
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Professional, patience, understanding and thorough! Got our issue resolved in a day. Thank you so much!
Owner response
You are so welcome, Maria! Thank you for trusting me with your legal needs.
Case Type Unspecified
Unknown
Elizabeth has been an amazing resource for helping my clients with their real estate needs. I have worked her personally for years and will continue to recommend her to anyone with Real Estate or Estate planning needs. She knows her stuff and she's always there for her clients.
Owner response
Thank you, Suzanne! We love working with you and your clients.
Case Type Unspecified
Unknown
Elizabeth is amazing to work with ! She has been instrumental in helping with all of our estate planning needs as well as guiding us through a multitude of questions as small business owners.
Owner response
Thank you for trusting us with your legal needs!
Case Type Unspecified
Unknown
Elizabeth is amazing!
Owner response
Thank you, Brenna!
Case Type Unspecified
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Elizabeth cares so much about her clients and her community. She is a great advisor to have in your corner.
Owner response
Thank you for your trust, Amelia!
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Liz Robinson is amazing, has helped out in many ways. If you need a trusted person reach out to Liz.
Owner response
Thank you for your trust, Sean!
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Lizz is well skilled, personable, and dedicated to helping the needs of her clients. Very happy.
Owner response
Thank you for your trust, Dan!
Case Type Unspecified
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Elizabeth Robinson has helped me create and review multiple contracts for my business and explained each section so I understood exactly what everything meant in layman's terms! I really appreciated her professionalism and her down to earth personality makes her an easy person to work with! I would highly recommend Elizabeth and everyone else at the Hettinger & Robinson team!
Owner response
Thank you for trusting us with your legal needs, Dare'l!
Case Type Unspecified
Unknown
Kerry and Elizabeth are both incredible and wonderful to work with.
Owner response
Thank you for your trust!
Case Type Unspecified
Unknown
I would use this firm again very welcoming staff Kerry did a wonderful job and was very understanding and quick with response to questions I had I would highly recommend them to any one
Owner response
Thank you for trusting us with your legal needs, Jacob!
Case Type Unspecified
Unknown
Elizabeth Robinson set up a trust for my family and was very thoughtful, detail oriented and informative! I highly recommend her and her firm!
Case Type Unspecified
Unknown
Elizabeth is extremely professional, knowledgeable, and has been extremely helpful with all of my questions. Would highly recommend
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Last review 185d ago
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