Case Type Unspecified
Unknown
Seemed to be working for us around the clock. Understanding and compassionate to our situation. Always willing to go above and beyond to answer all our questions. The whole team was wonderful. So thankful for them.
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135 public reviews and 91 written reviews.
Most recent written review from Rosemary Anthony: May 12, 2026 (88 days ago)
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Replies on 23% of reviews
97% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Rosemary Anthony: May 12, 2026 (88 days ago)
Written Reviews
91
Average Rating
4.91
Reviews (30d)
0
Reviews (90d)
2
Older Archive
91
Assigned Tags (3)
Showing 91 of 91 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Seemed to be working for us around the clock. Understanding and compassionate to our situation. Always willing to go above and beyond to answer all our questions. The whole team was wonderful. So thankful for them.
Case Type Unspecified
Unknown
I had an excellent experience working with the staff at Hickey Law Firm, especially with my designated attorney Lisa Goodman. From start to finish, the entire team was professional, responsive, and genuinely supportive throughout the process. Lisa Goodman was exceptionally knowledgeable, attentive, and compassionate. She took the time to explain everything clearly, answered all of my questions promptly, and always made me feel informed and confident. Her dedication, attention to detail, and commitment to her clients truly stood out. The staff at Hickey Law Firm worked seamlessly together and made a difficult situation much easier to navigate. I’m very grateful for their guidance and professionalism, and I would highly recommend them to anyone seeking reliable and experienced legal representation. With much appreciation and gratitude. Florina Gertsenshteyn
Case Type Unspecified
Unknown
Hickey Law Firm is a tremendous company. They pursued finding information to support my interests. Details were assessed and kept to be used. Sarah Lobel was a wonderful attorney. She is understanding, researched and created relationships with all witnesses to attain the best depositions. Many of my witnesses commented on her expertise. I truly recommend this firm with 5 stars! Pamela Wong
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Unknown
Fantastic team. Super efficient and effective. Impressed as co-counsel.
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⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Legal Team! I cannot say enough about the outstanding representation I received from John H. (“Jack”) Hickey, Sarah Lobel, Nisi Rodriguez, & Dolores Martinez (as well as other team member and staff). From start to finish, this team demonstrated a level of dedication, compassion, and professionalism that far exceeded my expectations. Isabel was the first person that did our informational intake and she was beyond sympathetic. Jack Hickey and Sarah Lobel were not only incredibly knowledgeable, but they took the time to ensure I understood the strategy behind each step of the process. Their ability to explain complex issues clearly—and their willingness to keep me informed at every stage—gave me constant confidence that my case was in the best possible hands. The team-based approach was truly impressive. Nisi Rodriguez and Dolores Martinez were consistently responsive, organized, and proactive. Their communication was always timely, warm, and reassuring. I never felt like just another case; they made sure I felt supported and heard throughout the entire journey. What stood out most was how cohesively this team worked, always putting my family’s well-being first. Their commitment, attention to detail, and genuine compassion made an incredibly difficult experience much easier to navigate. In the spirit of the season, I am deeply grateful for everything this team did for me and my family. I would recommend them without hesitation to anyone seeking a legal team that combines expertise, heart, and unwavering support. The best team for the job! We appreciate all the patience. Thank you. 🙏
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I was extremely impressed with the timely response to my questions and professionalism. Restores my faith in lawyers!!!
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Highly recommend this law firm. Very positive experience. Sarah Lobal is an expert negotiator and her knowledge of maritime law was so crucial to my case. The support staff are very professional and helpful. Thank you so very much.
Owner response
Thank you so much for sharing your experience. We’re honored that Sarah and our staff could support you and make a difference in your case. Your recommendation means the world to us.
Case Type Unspecified
Unknown
I cannot give enough praise to Lisa Goodman and her team for all their efforts on my behalf. I was treated with genuine concern for my well being after a serious injury. They communicated promptly during each stage of my claim and were wonderful to work with. I would never hesitate to hire them as legal representation. Thank you.
Owner response
Kathleen, we’re grateful for your thoughtful review. Lisa and our team are committed to treating every client with compassion and clear communication, so it’s wonderful to hear that reflected in your experience. Thank you for allowing us to be part of your journey to recovery.
Case Type Unspecified
Unknown
Great law firm. They handled an injury on a cruise ship for me and knocked it out of the park. Would definitely recommend them to anyone needing a great personal injury lawyer.
Owner response
Thank you, Coy. Coming from a skilled attorney like you, your recommendation means a great deal. We value the trust you placed in us and truly enjoyed working with you to achieve a successful outcome.
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Unknown
I slipped and fell on a cruise ship. I have never sued someone so I had no idea what to do. I reached out to this Incredible law firm who made me feel seen and heard. They took very good care of me and am very pleased with the outcome. Thank you for caring about me and my injuries!
Owner response
Shannon, thank you for sharing your experience. We know taking legal action for the first time can feel overwhelming, and we’re so glad you felt heard, cared for, and supported throughout the process. It was our honor to help you, and we wish you continued healing and good health.
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Unknown
I fell on a cruise ship, and was denied by 3 other law firms until someone recommended me to Hickey. They honestly heard my case and without giving me any false hope took the case. They were very diligent and communicative throughout the process. I ended up getting a great settlement (enough to pay medical bills and a little extra on top). I highly recommend going to Hickey if you have any cruise ship accidents or issues. They will treat you right and do the work to get you what you deserve.
Owner response
Timur, thank you for sharing your experience and for giving us the opportunity to represent you after such a difficult start with other firms. We’re glad we could guide you through the process with honesty, diligence, and communication, and even more grateful that we could help you achieve a positive result against the cruise line. We appreciate your trust in us and your recommendation. Keep in touch.
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Unknown
Jack Hickey and his team are outstanding!!!
Owner response
Todd, thank you for the generous words. Coming from a colleague we respect and enjoy working with often, the compliment means a lot. The feeling is mutual!
Most recent written review from Rosemary Anthony: May 12, 2026 (88 days ago)
Mentioned in 61 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 49 reviews, with an average 4.9-star rating when clients talk about this theme.
Mentioned in 40 reviews, with an average 4.9-star rating when clients talk about this theme.
49 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
40 reviews touch this theme, including 1 clearly negative mentions and 1 mixed mentions.
107 reviews currently have no visible owner response, so the written feedback matters more than response style.
Seemed to be working for us around the clock. Understanding and compassionate to our situation. Always willing to go above and beyond to answer all our questions. The whole team was wonderful. So thankful for them.
I had an excellent experience working with the staff at Hickey Law Firm, especially with my designated attorney Lisa Goodman. From start to finish, the entire team was professional, responsive, and genuinely supportive throughout the process. Lisa Goodman was exceptionally knowledgeable, attentive, and compassionate. She took the time to explain everything clearly, answered all of my questions promptly, and always made me feel informed and confident. Her dedication, attention to detail, and commitment to her clients truly stood out. The staff at Hickey Law Firm worked seamlessly together and made a difficult situation much easier to navigate. I’m very grateful for their guidance and professionalism, and I would highly recommend them to anyone seeking reliable and experienced legal representation. With much appreciation and gratitude. Florina Gertsenshteyn
Hickey Law Firm is a tremendous company. They pursued finding information to support my interests. Details were assessed and kept to be used. Sarah Lobel was a wonderful attorney. She is understanding, researched and created relationships with all witnesses to attain the best depositions. Many of my witnesses commented on her expertise. I truly recommend this firm with 5 stars! Pamela Wong