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Review Intelligence
Howell Thornhill Lakeland Fl review signals at a glance
CrashStory aggregates public review patterns for Howell Thornhill Lakeland Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
37
PI Reviews
37
Text Reviews
37
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What to check before you hire Howell Thornhill Lakeland Fl
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Review Snapshot
4.8
212 public reviews and 37 written reviews.
Recent Activity
Most recent written review from Ronnie Gainey: Mar 13, 2026 (140 days ago)
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Response Behavior
Replies on 17% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Howell Thornhill Lakeland Fl client reviews
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All37 reviews
4.9
Most recent written review from Ronnie Gainey: Mar 13, 2026 (140 days ago)
Written Reviews
37
Average Rating
4.89
Reviews (30d)
0
Reviews (90d)
0
Older Archive
37
Assigned Tags (52)
Showing 37 of 37 written reviews.
1 star
1
2 star
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5 star
36
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Very awesome lawyer!
I spoke directly with my attorney the whole time, and he constantly checked back with me periodically to keep me informed as well as delivering the most knowledgeable help I could ask for! Thank you Tri, and the Howell and Thornhill team.
Owner response
Thanks for the feedback! All the best. We got this!
Communication (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I was very pleased with the outcome of my case. Tri and Ryan explained everything throughout the process. They kept me informed and responded quickly. I felt they really cared about me and they worked hard to get me the best outcome. I would highly recommend them should you ever need an attorney.
Owner response
Thanks for the review! We got this!
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Tri Thornhill has represented me twice now and he has been extremely helpful with everything ive needed from beginning to end in each case. Very personable, compassionate and informative. I have never felt left out of the loop or confused because everything has been explained to me and all my questions answered. I wouldnt recommend going anywhere else for help from an attorney. I will be a life time client if I should need services.
Owner response
Thank you for allowing us to help you! We got this!
I had a great experience with Howell & Thornhill in Lakeland. The team was professional, compassionate, and truly dedicated to helping their clients. They kept me informed every step of the way and made a difficult time much easier to manage. Highly recommend them!!
Owner response
Thank you for the review! We appreciate the feedback, and it was an honor to help you!
Communication (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I have referred at least 4 people to Tri Thornhill for injuries sustained in automobile accidents. I am proud to say that all 4 of those people were so happy and grateful for the referral. I trust Tri to take care of my friends and family with all of their needs. He is the best!!!
Owner response
Thank you for putting your trust in us!
Choosing Right Firm (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
I hired Tri Thornhill to represent my daughter in a traffic accident. He gets all the information and then goes and takes and represents the opposing side and then states that there is a conflict of intrest. Beware as he will hire the other side as well. Not a fair fight.
Owner response
We’re truly sorry to hear that you feel this way. At Howell & Thornhill, we take client concerns seriously and remain committed to providing the highest standards of professionalism, communication, and advocacy. We understand that injury claims can be highly emotional, and our goal is always to guide clients through the process with compassion and integrity.<br><br>As members of The Florida Bar, we are bound by strict confidentiality rules and cannot disclose attorney-client communications, even if we disagree with a review. While we respect your perspective and regret your dissatisfaction, we stand by our professionalism. If you would like to discuss your concerns further, please contact our office directly at (863) 293-3166.<br>
Process Transparency (negative)Case # Treatment (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
I had an excellent experience working with Spencer and his team at Howell & Thornhill. From the very first consultation, they were professional, responsive, and incredibly knowledgeable. What stood out to me was their outstanding customer service. They took the time to explain every step of the process, answered all of my questions, and made me feel like a priority. I felt supported and well informed throughout the entire case. I highly recommend Spencer Pastorin and the Howell & Thornhill team to anyone looking for responsive legal representation with top notch client care.
Owner response
Thank you so much for the feedback and review! WE GOT THIS, COACH PI!
If you are looking for an injury lawyer that truly cares , Tri Thornhill is the one! Thank you for making this as seamless as possible! Mike and Chris Monroe
Owner response
Thanks for the feedback! WE GOT THIS!
Choosing Right Firm (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Very awesome lawyer!
I spoke directly with my attorney the whole time, and he constantly checked back with me periodically to keep me informed as well as delivering the most knowledgeable help I could ask for! Thank you Tri, and the Howell and Thornhill team.
I was very pleased with the outcome of my case. Tri and Ryan explained everything throughout the process. They kept me informed and responded quickly. I felt they really cared about me and they worked hard to get me the best outcome. I would highly recommend them should you ever need an attorney.
Tri Thornhill has represented me twice now and he has been extremely helpful with everything ive needed from beginning to end in each case. Very personable, compassionate and informative. I have never felt left out of the loop or confused because everything has been explained to me and all my questions answered. I wouldnt recommend going anywhere else for help from an attorney. I will be a life time client if I should need services.