I would give 0 stars if possible. They will do very little to actually help or have any kindness or understanding. This is horrible because the only reason you're talking to them is because a loved one has died. They will do very little to move the process along and even then charge you for everything. Even if it's just responding to your email telling you they've done nothing. John Guy is a personal representative they use and they just let this person dawdle and do nothing to finish. Of course this just makes more fees for them. If you want your loved ones case handled kindly and quickly, DO NOT USE THEM.
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