Melissa was absolutely amazing she was extremely knowledgeable about my auto accident case and provided top tier service and advice. I’ll definitely be referring this law firm to all of my family and friends.
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Injury Assistance Law Firm
Orlando Personal Injury Lawyer — 126 Client Reviews Analyzed
4.9(126 reviews)Injury Assistance Law Firm is a Personal Injury law firm in Orlando, FL, located at 823 N Thornton Ave and reachable at +1321-273-8994. Clients have rated the firm 4.9 out of 5 across 126 public Google reviews, 10 of which include written feedback. The most recent written review is from Raymond Champagne on May 8, 2026 (87 days ago).
Owner engagement: Injury Assistance Law Firm replies on 33% of visible Google reviews, and roughly 24% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Injury Assistance, Law Firm, Attorney Michael and Brenda Liz are the attorneys most frequently named by clients in reviews of Injury Assistance Law Firm.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
126 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Injury Assistance Law Firm is a personal injury law firm serving clients in Orlando, Florida, located at 823 N Thornton Ave 32803.
Review evidence: Clients have left 126 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Orlando, Florida firms before you decide.
Quick signals: attorneys named most often in reviews are Injury Assistance, Law Firm, Attorney Michael; the Google Business profile for this firm is verified; 1917 photos are public on Google; contact the firm to ask about consultation fees.
Contact Injury Assistance Law Firm at (321) 273-8994 or visit injuryassistancelawfirm.com for a free case review.
126 public reviews and 20 written reviews.
Most recent written review from Raymond Champagne: Feb 24, 2026 (160 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 95% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Raymond Champagne: Feb 24, 2026 (160 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 24, 2026 (160 days ago). Compare that recency with the other firms you are considering.
Melissa was absolutely amazing she was extremely knowledgeable about my auto accident case and provided top tier service and advice. I’ll definitely be referring this law firm to all of my family and friends.
I had a positive experience working with this firm. The team was professional, responsive, and kept me informed throughout the process. Everything was handled efficiently, and I truly appreciate the support in resolving my case. A special thank you to BrendaLiz, who was especially helpful and made the process smooth. I’m grateful for the assistance.
Good service
823 N Thornton Ave, Orlando, FL 32803
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Raymond Champagne: Feb 24, 2026 (160 days ago)
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Unknown
Melissa was absolutely amazing she was extremely knowledgeable about my auto accident case and provided top tier service and advice. I’ll definitely be referring this law firm to all of my family and friends.
Owner response
Thank you so much Raymond for your positive feedback.<br>
Case Type Unspecified
Unknown
I had a positive experience working with this firm. The team was professional, responsive, and kept me informed throughout the process. Everything was handled efficiently, and I truly appreciate the support in resolving my case. A special thank you to BrendaLiz, who was especially helpful and made the process smooth. I’m grateful for the assistance.
Owner response
Thank you for your feedback! We are happy to assist you.
Case Type Unspecified
Unknown
Good service
Owner response
Thank you<br>
Case Type Unspecified
Unknown
Injury Assistance Law Firm was Amazing!!! I am very thankful to have been in a situation where I could be encouraged and informed as to what rights I had. Attorney Michael Mills has he leadership l, skills, vision, and heart to work as hard as he has over the years as I was able to read his bio… he has been serving the community for a great many years. One of the greatest accomplishments the Injury Assistance Law Firm has done is by having Yanira on the team!!! Yanira was my main point of contact and she was detail oriented and caring. Empathy is so important when providing service to people and I found Yanira to seemingly take her job very personally. She was always extremely professional and she seemed to care so much more than me being just a client. It was as if she was able to understand what it means for a person to need someone to take their time with them and and to show patience with each step along a path that most people never think they will be on. There were plenty of questions that I had and Yanira never rushed me off the phone and she took their time to listen and explain in a way that was almost like she understood what it must be like to feel vulnerable and maybe a little confused as well as in pain. Yanira was able to speak to me in a way that let me feel relaxed and hopeful when it could have been very easy to be filled with a feeling of anxiousness. Yanira did not make empty promises or make me feel like I was being sold on any point of view. Yanira was very factual but she was able to convey the details that I needed to understand in a warm and caring way. Yanira is the epitome of professional, emotionally intelligent empathy, mixed with an extreme display of organized work ethic. I can only imagine how easy it might be to go from one case to another with all of the people sufferIng during the time in their lives where they were hurt and what I realized is that the best way to help a person at that time is to be clear, informative , patient, helpful, and available. Yanira was all of these and the biggest part in the entire journey was that Yanira was Available. She always responded to my questions via text as well as phone call. I work in a place that does not allow cell phones so I had a very small window in a day to communicate with Yanira and she somehow was able to accommodate me. Yanira is a wonderful asset to the Injury Assistance Law Firm Team. Thank you Attorney Michael Mills. Thank you Yanira for all of your hard, diligent, detail work, and you consistent and informative Guidence during a time when I felt very vulnerable and victimized by the responsible party.
Owner response
We're happy to receive your thoughtful review. Thank you for your encouraging words. Your positive feedback is much appreciated.
Case Type Unspecified
Unknown
Thank you very much. This law firm has helped me through a vehicle accident, and i want send Brenda Liz and special thank you for getting the maximum amount during the settlement. I would highly recommend using this law firm
Owner response
Thank you, Mr. Millz, for having trust in us in your difficult time!
Case Type Unspecified
Unknown
Yanira went above and beyond to assist me with my car accident case, which was a new experience for me. She supported me every step of the way, even after my case was resolved. She continued to help me ensure that I followed all the necessary steps to get my truck repaired.
Owner response
Thank you!<br>Your thoughtful review is much appreciated.
Case Type Unspecified
Unknown
Yanira del Valle gave me guidance, help, and support during a very difficult time for us after an accident. I recommend her 100%.
Owner response
We are happy to assist you
Case Type Unspecified
Unknown
I would like to thanks Yanira Del Valle for taking her time to answer every single question I had, for her professionalism, compassion and kindness, thank you Yanira!!!!
Owner response
Thank you so much Gina for your positive feedback.
Case Type Unspecified
Unknown
I just want to take a moment to say if you ever need a personal injury law firm this is the place for you very fast and quick and settled my case with pride , Brenda Liz was very helpful and made sure to keep me updated with everything from start to finish thank you guys so much .
Owner response
Your positive feedback is much appreciated, Kanara.
Case Type Unspecified
Unknown
Thanks so much Ms.Melissa Your awesome and I appreciate yall so much..
Owner response
Thank you so much EOGA for your positive feedback.
Case Type Unspecified
Unknown
The injury Assistance Law Firm is a great place to go. They have best Lawyers like Brendaliz, and how the front desk staff receive is so welcoming. There the best..
Owner response
Thank you so much Quenia for your positive feedback.
Case Type Unspecified
Unknown
I reached out to Yanira Del Valle for help, and although she does not handle the type of case I needed, she went above and beyond to connect me with the perfect referral. Her professionalism and willingness to assist made the process so much easier. Thank you, Yanira, for your help and support!
Owner response
We're happy to know our efforts resolved your legal complexities. Thank you for your positive feedback and encouragement.
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