I called them for legal advice and was told they only work for landlords. Even though their website says they help tenants out as well!
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Jeffs & Jeffs, P.C.
Provo Personal Injury Lawyer — 44 Client Reviews Analyzed
4.0(44 reviews)Jeffs & Jeffs, P.C. is a Personal Injury law firm in Provo, UT, located at 90 North 100 East and reachable at +1801-373-8848. Clients have rated the firm 4.0 out of 5 across 44 public Google reviews, 35 of which include written feedback. The most recent written review is from Sher Carr on Feb 17, 2026 (114 days ago).
Named attorneys at this firm: Jeffs Law is the attorney most frequently named by clients in reviews of Jeffs & Jeffs, P.C..
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
44 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Jeffs & Jeffs, P.C. is a personal injury law firm serving clients in Provo, Utah, located at 90 North 100 East 84606.
Review evidence: Clients have left 44 public Google reviews averaging 4.0 out of 5, 35 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Provo, Utah firms before you decide.
Quick signals: attorneys named most often in reviews are Jeffs Law; the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Jeffs & Jeffs, P.C. at (801) 373-8848 or visit jeffslawoffice.com for a free case review.
44 public reviews and 35 written reviews.
Most recent written review from Sher Carr: Feb 17, 2026 (114 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Sher Carr: Feb 17, 2026 (114 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
35 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Feb 17, 2026 (114 days ago). Compare that recency with the other firms you are considering.
I called them for legal advice and was told they only work for landlords. Even though their website says they help tenants out as well!
Recurring theme - TERRIBLE COMMUNICATION! I can concur this to be true! I have been trying to get legal guardianship done since June and the communication is non-existent from them! I have been patient and have considered that there is a process, but Jeff & Jeffs Law Firm is ridiculous when it comes to communicating! They are doing nothing even after I have called and given them 3 months. Paperwork missing and no knowledge of it. They thought papers were filed with court and weren't. And all of this was only known because *I* contacted THEM wondering where the case was at. I got the info to them within a day and after 2 weeks *I* emailed asking where the case was at. Kevin said the court accepted papers, but did not know why a court date was not set yet & needed to look into it. Crickets for 2 months! Called today, 9am, and Kevin wasn't in the office yet. Was told by receptionist that he would be in at 10am and would have him call. Didn't happen. Called at 11:30am and he was unavailable and in mediation meetings "all day". You clearly don't want my business & you don't care about the people you say you are willing to represent! This is a scary situation that needs addressed IMMEDIATELY. Jeff & Jeffs Law Firm are ignoring the stress and importance of this guardianship and the REAL safety of this individual! It has not been taken seriously at all! TWO MONTHS have gone by with NO COMMUNICATION! Don't waste your time with this firm. You won't have peace of mind at all!
Amazing firm to work with for your business and personal needs. I have been with them for over 20 years and they are like family.
90 North 100 East, Provo, UT 84606
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Most recent written review from Sher Carr: May 8, 2026 (34 days ago)
Written Reviews
10
Average Rating
3.40
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Reviews (90d)
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Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Sher Carr
Personal Injury
Unknown
I called them for legal advice and was told they only work for landlords. Even though their website says they help tenants out as well!
Budget Queen
Personal Injury
Unknown
Recurring theme - TERRIBLE COMMUNICATION! I can concur this to be true! I have been trying to get legal guardianship done since June and the communication is non-existent from them! I have been patient and have considered that there is a process, but Jeff & Jeffs Law Firm is ridiculous when it comes to communicating! They are doing nothing even after I have called and given them 3 months. Paperwork missing and no knowledge of it. They thought papers were filed with court and weren't. And all of this was only known because *I* contacted THEM wondering where the case was at. I got the info to them within a day and after 2 weeks *I* emailed asking where the case was at. Kevin said the court accepted papers, but did not know why a court date was not set yet & needed to look into it. Crickets for 2 months! Called today, 9am, and Kevin wasn't in the office yet. Was told by receptionist that he would be in at 10am and would have him call. Didn't happen. Called at 11:30am and he was unavailable and in mediation meetings "all day". You clearly don't want my business & you don't care about the people you say you are willing to represent! This is a scary situation that needs addressed IMMEDIATELY. Jeff & Jeffs Law Firm are ignoring the stress and importance of this guardianship and the REAL safety of this individual! It has not been taken seriously at all! TWO MONTHS have gone by with NO COMMUNICATION! Don't waste your time with this firm. You won't have peace of mind at all!
Alpstrek
Personal Injury
Unknown
Amazing firm to work with for your business and personal needs. I have been with them for over 20 years and they are like family.
Shellie L
Personal Injury
Unknown
We worked on a complicated guardianship for our child with William Jeffs. He was amazing at communicating with us, answering questions, and being prepared in court. We heard horror stories of the difficulties others experienced while attempting to establish complicated guardianships with different attorneys. William made it easy. We are grateful that we followed a recommendation to use him. Thanks William! We appreciate all you did for us!
madsnag97
Personal Injury
Unknown
Never called me back. I left 3 messages 3 days in a row with a receptionist no less and still no call back. It’s been over a week now. Wouldn’t want to have an emergency need for an attorney and not be able to get hold of them. Not going to use them for this reason.
Jennifer Thomas
Personal Injury
Unknown
10/10. Very professional and an honest firm to work with. I personally worked with Randy. Our case could have gone to ways but by listening two ways with the solid counsel Randy offered, it was settled very quickly. Exceptional firm.
Chris Thorpe
Personal Injury
Unknown
In a word. TERRIBLE...!!! You could do better with any other law firm.
Mark Moulton
Personal Injury
Unknown
Kevin and his assistant did a fantastic job setting up a Trust for me and my wife! Thoroughness and a lot of thought were evident throughout all of the documents. He explained in layman's terms a couple of areas in the Trust that were hard to understand. We wanted one section of the Trust modified to suit us and Kevin had the new document drawn up in only minutes. What we initially thought would be an intimidating and costly process turned out to be just the opposite. Very affordable and everyone there makes you feel right at home. Don't put off getting a Trust until "someday". Give Kevin a call.
R Scott Crandall
Personal Injury
Unknown
Great service
Patricia Lerwill
Personal Injury
Unknown
Lisa Handcock is amazing.
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