tenant rights
Unknown
I called them for legal advice and was told they only work for landlords. Even though their website says they help tenants out as well!
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44 public reviews and 35 written reviews.
Most recent written review from Sher Carr: Feb 17, 2026 (165 days ago)
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Most recent written review from Sher Carr: Feb 17, 2026 (165 days ago)
Written Reviews
27
Average Rating
3.85
Reviews (30d)
0
Reviews (90d)
0
Older Archive
27
Assigned Tags (63)
Showing 27 of 35 written reviews.
1 star
7
2 star
0
3 star
1
4 star
1
5 star
18
Reviews older than 30 days are kept available in pages of 12.
tenant rights
Unknown
I called them for legal advice and was told they only work for landlords. Even though their website says they help tenants out as well!
Personal Injury
Unknown
Amazing firm to work with for your business and personal needs. I have been with them for over 20 years and they are like family.
guardianship
Unknown
We worked on a complicated guardianship for our child with William Jeffs. He was amazing at communicating with us, answering questions, and being prepared in court. We heard horror stories of the difficulties others experienced while attempting to establish complicated guardianships with different attorneys. William made it easy. We are grateful that we followed a recommendation to use him. Thanks William! We appreciate all you did for us!
Personal Injury
Unknown
Never called me back. I left 3 messages 3 days in a row with a receptionist no less and still no call back. It’s been over a week now. Wouldn’t want to have an emergency need for an attorney and not be able to get hold of them. Not going to use them for this reason.
Personal Injury
Post-Settlement
10/10. Very professional and an honest firm to work with. I personally worked with Randy. Our case could have gone to ways but by listening two ways with the solid counsel Randy offered, it was settled very quickly. Exceptional firm.
Personal Injury
Unknown
In a word. TERRIBLE...!!! You could do better with any other law firm.
Personal Injury
Unknown
Great service
Personal Injury
Unknown
Lisa Handcock is amazing.
Personal Injury
Unknown
These guys are the real deal. I've (unfortunately) had plenty of experiences with attorneys over the years, so trust me when I say that these guys are top notch! I have used Jeffs & Jeffs for two cases now and have been so grateful I did! They know the law, they fight for what's right, and are the most professional and integrous attorneys I have ever worked with. I can't thank them enough.
Personal Injury
Unknown
This law firm is too busy to take on new cases.
Personal Injury
Unknown
Randall Jeffs didn’t return any of my phone calls, his staff and paralegal, Mary Ann was very rude and made excuses for not doing her job by calling me back weeks after I left voicemails and I told her so. “Randy” called me back to tell me I was rude for telling his staff they weren’t doing their job. I told “Randy” not to contact me again or it would be deemed harassment. He then called me back two more times and left insulting voicemails. He was very unprofessional, rude, petty, and harassing. I would not recommend anyone use his services.
Personal Injury
Unknown
We were referred to Bill Jeffs from another attorney who spoke highly of him and the firm. Which might be true, however, somehow we got passed down to Ryan Morley who later became known as "the intern". No communication, not professional, and quite frankly I am not even sure he knew what he was doing. He billed us for asking another attorney for help. I wouldn't ever recommend them to anyone.
Most recent written review from Sher Carr: Feb 17, 2026 (165 days ago)
Mentioned in 11 reviews, with an average 4.2-star rating when clients talk about this theme.
Mentioned in 8 reviews, with an average 4.5-star rating when clients talk about this theme.
Mentioned in 7 reviews, with an average 3.9-star rating when clients talk about this theme.
10 reviews touch this theme, including 6 clearly negative mentions and 0 mixed mentions.
11 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
34 reviews currently have no visible owner response, so the written feedback matters more than response style.
I called them for legal advice and was told they only work for landlords. Even though their website says they help tenants out as well!
Recurring theme - TERRIBLE COMMUNICATION! I can concur this to be true! I have been trying to get legal guardianship done since June and the communication is non-existent from them! I have been patient and have considered that there is a process, but Jeff & Jeffs Law Firm is ridiculous when it comes to communicating! They are doing nothing even after I have called and given them 3 months. Paperwork missing and no knowledge of it. They thought papers were filed with court and weren't. And all of this was only known because *I* contacted THEM wondering where the case was at. I got the info to them within a day and after 2 weeks *I* emailed asking where the case was at. Kevin said the court accepted papers, but did not know why a court date was not set yet & needed to look into it. Crickets for 2 months! Called today, 9am, and Kevin wasn't in the office yet. Was told by receptionist that he would be in at 10am and would have him call. Didn't happen. Called at 11:30am and he was unavailable and in mediation meetings "all day". You clearly don't want my business & you don't care about the people you say you are willing to represent! This is a scary situation that needs addressed IMMEDIATELY. Jeff & Jeffs Law Firm are ignoring the stress and importance of this guardianship and the REAL safety of this individual! It has not been taken seriously at all! TWO MONTHS have gone by with NO COMMUNICATION! Don't waste your time with this firm. You won't have peace of mind at all!
Amazing firm to work with for your business and personal needs. I have been with them for over 20 years and they are like family.