I can't get a hold of her. She does not return my calls. I paid for her service in full in December of 2024. About 2 1/2 months ago she said she would and she never did.
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Jennie Patton Attorney at Law
Olympia Personal Injury Lawyer — 18 Client Reviews Analyzed
3.3(18 reviews)Jennie Patton Attorney at Law is a Personal Injury law firm in Olympia, WA, located at 2018 Caton Way SW and reachable at +1360-352-9968. Clients have rated the firm 3.3 out of 5 across 18 public Google reviews, 10 of which include written feedback. The most recent written review is from Mai Nelson on Apr 24, 2026 (101 days ago).
What reviewers consistently praise: care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
18 reviews
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Jennie Patton Attorney at Law is a personal injury law firm serving clients in Olympia, Washington, located at 2018 Caton Way SW 98502.
Review evidence: Clients have left 18 public Google reviews averaging 3.3 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Olympia, Washington firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 6 photos are public on Google; contact the firm to ask about consultation fees.
Contact Jennie Patton Attorney at Law at (360) 352-9968 or visit pattonoffice.com for a free case review.
18 public reviews and 13 written reviews.
Most recent written review from Mai Nelson: Jun 5, 2025 (424 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
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There are no visible owner replies in the current review corpus.
Most recent written review from Mai Nelson: Jun 5, 2025 (424 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 5, 2025 (424 days ago). Compare that recency with the other firms you are considering.
I can't get a hold of her. She does not return my calls. I paid for her service in full in December of 2024. About 2 1/2 months ago she said she would and she never did.
I had high expectations for this lawyer when I hired her a few years ago, very disappointed with the poor service and ignorance of calls and emails that were sent many times. I do not recommend this business , unless they work on resolving these issues.
Jennie helped me in 2018. For a process that could have been terrifying and traumatizing, Jennie made smooth and she took the time to educate me in each step of the process, which made me feel confident I was making the right choice for my situation. She also allowed me to make a payment plan, which was incredibly helpful. She understands you are in a tough spot and is very supportive. I called her office today for a copy of my bankruptcy documents. I was able to speak to her directly and she was as kind and helpful as ever. Thanks to her services and guidance, a couple years later, my credit is recovered and my husband and I are looking at buying a house. I truly recommend Jennie.
2018 Caton Way SW, Olympia, WA 98502
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Most recent written review from Mai Nelson: Jun 5, 2025 (424 days ago)
Written Reviews
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I can't get a hold of her. She does not return my calls. I paid for her service in full in December of 2024. About 2 1/2 months ago she said she would and she never did.
Case Type Unspecified
Unknown
I had high expectations for this lawyer when I hired her a few years ago, very disappointed with the poor service and ignorance of calls and emails that were sent many times. I do not recommend this business , unless they work on resolving these issues.
Case Type Unspecified
Unknown
Jennie helped me in 2018. For a process that could have been terrifying and traumatizing, Jennie made smooth and she took the time to educate me in each step of the process, which made me feel confident I was making the right choice for my situation. She also allowed me to make a payment plan, which was incredibly helpful. She understands you are in a tough spot and is very supportive. I called her office today for a copy of my bankruptcy documents. I was able to speak to her directly and she was as kind and helpful as ever. Thanks to her services and guidance, a couple years later, my credit is recovered and my husband and I are looking at buying a house. I truly recommend Jennie.
Case Type Unspecified
Unknown
Ms, Payton did a preliminary consultation for my girlfriend and me. She was knowledgeable and straightforward,. I would recommend her services to anyone searching for financial relief or to anyone considering personal bankruptcy. In a small community like Olympia, it’s a relief to find such a well qualified lawyer as Ms. Patton. Thank you! J Hall Olympia
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During the economic downturn in 2011 we found ourselves in a bad financial spot due to a job loss and a deceptive bank that held our mortgage at the time. We had come up against a decision that we must get help to be able to survive these problems financially. After speaking to several Attorneys we decided to ask Jennie for help getting through this problem, Jennie is really good at determining the best plan to take and her and her team were able to help us resolve this issue. Last week we received some communication about this financial issue from over ten years ago, a new company had information that was incorrect and were asking for payment on a debt that was legally resolved over six years ago, even though we thought there could not be a problem with this I reached out to Jennie, I got a call back within an hour and she spent a fair amount of time with us explaining that we had no debt and how to address this issue, and that if need be she would step in to help . We were relieved that all is well and impressed that Jennie would take the time to help even after these years. Jennie and her team really care and work hard for the people they represent. We don't see these kind of results often! Sincerely Thom Smith
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Absolutely the WORST. If I could give her ZERO stars I would. I AM a current client. It took me sending emails, texts and repeated calling to get a hold of her. It was almost 4 weeks of repeatedly trying to reach her before I got a hold of her. After taking the information and paperwork she needed to move my case forward, she just "disappeared". I called a week later to find out the status of my case, nothing. I have called, texted, emailed, another attorney that was trying to provide her information called her, she never called her back. My realtor and title company called her, no response. We have been trying to reach her for OVER a month and nothing. I finally had to file a bar complaint. She is impacting the purchase and sale of a home. I will be filing a lawsuit. She is incompetent. DO NOT USE HER. SHE CAN NOT DO HER JOB.
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She is the best!!! I had so much anxiety about claiming bankruptcy and she really calmed me. She explained everything to me in a way I could understand. If I ever have to claim bankruptcy again for any reason she will be the first call I make
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We have used Jennie 2 times for bankruptcy, both went smoothly with a clear discharge, I would recommend Jenny highly above all others.
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Jennie Patten was awesome.I already felt embarrassed about filing but Jennie was so down to earth and has a beautiful spirit about her. I not only got rid of my bills but got surprised when my student loans were also forgiven.I would highly recommend her and her fee is very doable.I am so happy I can start again and live within my means.Thank you Jennie so much.
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Best bankruptcy attorney! I recommend her all the time .
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Initially Jennie Patton told us to be very cautious of all other bankruptcy attorneys as they would offer to manage our bankruptcy for a very small amount and then would charge much more over the course of the Bankruptcy. Jennie Patton charged us an initial fee of $2,159.00. Over the course of the bankruptcy they charged us $8,262.62. I requested a report from them of all their charges and what the charges was for. They have not provided us with this report. A number of years into the bankruptcy they started doing a review of the bankruptcy, this was something they did in other years. This time I questioned what they were doing. They said it was necessary to make sure the bankruptcy was on track. I asked if they were charging us additional fees for the review and they said yes. I contacted the Trustee and found out that the bankruptcy had been in a status for a number of years where no Creditors could cause any changes to the bankruptcy. I just needed to make my monthly payments. The bankruptcy attorneys from my understanding were doing totally unnecessary work and then having to change my bankruptcy payments to cover the new attorney fee charges. I was unhappy. Based on my experiences I would never use this firm again. I would never recommend them to anyone and have contacted other attorneys I have worked with and gave them all of these details. I firmly believe this firm is not to be trusted. I would give them no stars if I could.
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I've actually used Jennie Patton twice now for bankruptcy and both times were made to be very easy and painless. Personally I have recommended her to quite a few people.
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