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Jml Law Thousand Oaks Ca review signals at a glance
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Average Rating
4.5
Total Reviews
28
PI Reviews
26
Text Reviews
28
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Review Snapshot
4.4
32 public reviews and 28 written reviews.
Recent Activity
Most recent written review from Jasmin Grey: Dec 11, 2025 (188 days ago)
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Response Behavior
Replies on 88% of reviews
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Jml Law Thousand Oaks Ca client reviews
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All28 reviews
4.5
Most recent written review from Jasmin Grey: Dec 11, 2025 (188 days ago)
Written Reviews
26
Average Rating
4.58
Reviews (30d)
0
Reviews (90d)
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Older Archive
26
Assigned Tags (58)
Showing 26 of 28 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Haven’t worked with the law firm yet & I don’t know if I will but I did my intake with Cindy and she was the sweetest and nicest person. I got really emotional telling her what I was going through and she treated me with so much compassion. She even did her best to uplift me mentally and give me emotional support. I know that’s not her role at all but people like her are literal angels. I’ve never left a review for a company before actually working with them but this time I had to. She deserves an instant pay raise.
Owner response
Thank you so much for the lovely review Jasmin! Cindy is an amazing person and we are so grateful to have her at our firm. And thank you for considering us. Our team strives to be empathetic and supportive, particularly in light of the difficult circumstances our clients find themselves in. Whether or not we end up working together, we greatly appreciate you taking the time to commend Cindy!
I highly recommend JML Law for individuals seeking a Law Firm of professionals with a comprehensive understanding of the legal system.
JML Law is distinguished by its unparalleled professionalism, high standards, and unwavering integrity. Their staff possesses exceptional ability to elucidate intricate legal concepts to individuals without a legal background, ensuring that clients gain a clear comprehension of their rights and responsibilities along with providing compassionate and attentive interactions with clients.
Owner response
Thank you, Diana!
Process Transparency (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Jml law is the worse, they were unable to help im my matter, stating that their firm is only able to take a certain number of cases and, at this juncture, that they cannot accept my case as we would be unable to dedicate the time and resources necessary to vigorously represent me due to being a big company.
Owner response
*
Needing a Lawyer (negative)BoilerplateSentiment: negativeGeneric ReviewLikely Client Experience
I just want to say THANK YOU so much to Katherine and her team with assisting me with my case. I couldn't get through the door with some firm but JML Law accepted & fought for me! Thank you for the sense of justice in my case!
Owner response
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Katherine and our team were able to assist you successfully. Providing a sense of justice and supporting our clients is at the heart of what we do. We appreciate your trust in us and are grateful for the opportunity to have represented you.
Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I couldn’t say enough about the team at JML Law if I tried. Before finding them, I’d had my fill of many “lawyer types.” Rushed people who always seemed bothered to answer my questions as if I should already know the tiny technicalities of legal issues, what the risks were, how my odds looked. Everything changed when I met Katy Fund and her incredible team at JML Law. From day one, Katy treated me like an equal. Always patient and kind—and extremely tough—Katy never made me feel like a burden. Steeped in humanity and with a great sense of humor, Katy always told it like it was, and she always had my best interests at heart—until the very end. To the others on her team—Dina, Bryce, Marilyn—many thanks to you as well. And to Katy, Big Sis—I’ll never forget ya.
I was referred to this law group by another firm who thought their expertise would fit my cases. Upon looking at their website I found the areas of law that they allegedly represent people pretty much were spot on. I left information and an intake call was provided. It was on a friday and the lady said I had 15 minutes. I felt rushed. I told her I had a powerpoint presentation on my case. Which they didn’t ask about further. She ended the conversation with you’ll receive an email in 2-3 days seemed like a no already which it was, they gave me the standard don’t stop searching for a lawyer, and time limitations on filing cases. Their website says the following :
“When we get a call from a prospective client, our first consideration is, “How can we help this person?” By being in practice for over 40 years, we have developed a strong network of attorneys- many of whom started their careers with our firm. We can reach out to provide the client with an attorney who can best meet their needs. This ensures you will not be turned away without resources.”
In my situation they don’t practice what they preach.
Owner response
Dear Derek<br><br>Thank you for taking the time to share your experience. We appreciate all feedback, as it helps us improve our services.<br><br>We sincerely regret that you felt rushed during your intake call. Our goal is always to provide potential clients the attention and guidance they need. While our initial consultations are brief, they are designed to gather key details and determine whether our firm is the right fit for a case. If we cannot take on a situation, we want you to know that we strive to provide helpful information and referrals whenever possible.<br><br>We understand how important it is to find the right legal representation, and we are sorry if we did not meet your expectations. If you would like to discuss your concerns further, please feel free to contact us directly. We wish you the best in finding the legal assistance you need.
Communication (negative)Process Transparency (negative)Marketing vs Reality (negative)PersonalizedSentiment: negativeDetailed StoryLikely Non-Client / Consultation
Thank you SO much JML team for being there for me during hard times! Thank you for fighting for me MY HEROES JML team! Wishing you many years and decades of success. God Blessings
Owner response
Thank you, Ro!
Needing a Lawyer (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
My husband, three kids, and I travelled from the east coast to Los Angeles for a family vacation two summers go. While we were at the hotel pool one night, I slipped on excess water and fell on my head, knocking me out. I went to the hospital where I was diagnosed with a concussion and admitted for two days. My fall completely disrupted our family vacation. Even after we got home, I dealt with double vision for several months.
I hired Katy Fund of JML Law, who brought a lawsuit against the hotel and secured a great settlement for me. Katy did a terrific job on my case -- she promptly responded to every email that my husband and I sent and persisted until she obtained a settlement with the hotel that fairly compensated me for my injuries. I couldn't have asked for a better lawyer. If you injure yourself in an accident, I highly recommend that you hire Katy Fund to represent you.
Kim Brown
Owner response
Thank you, KJ!
Communication (positive)Process Length (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
JML Law was great to work with. I do not post reviews often but feel it was necessary to post my opinion here. I had a very good experience with JML and felt they represented me very well from start to finish. I felt they were very fair all around. I was in good hands. Good communication and great legal representation. Brought issues down to my level so I completely understood my options. Felt like I was talking to good friends who really cared.
Owner response
Thank you!
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
As I write this I’m saddened and happy the lawyer I had at this firm did NOT do her due diligence and investigate my case. I was released from a probationary period from a job due to the fact I was having medical issues and on new medication that caused me to have lapse in judgment, cognitive impairment and the ability to think clearly. Although my employer had a taped admittance to changing some dates on paperwork, my new law firm contacted my doctors and independent medical professionals to confirm with a judge the confession was invalid. As soon as the county was going to impose a countersuit against me she backed down. In my confession it was clearly stated multiple times I couldn’t remember specifics dates and times . I am now in arbitration to further my case with a positive result. My lawyer at this firm was very condescending and treated me as a criminal from the first time we talked, poor representation and unprofessional behavior from her .
Owner response
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Communication (negative)Case # Treatment (negative)Needing a Lawyer (negative)BoilerplateSentiment: negativeDetailed StoryLikely Client Experience
Haven’t worked with the law firm yet & I don’t know if I will but I did my intake with Cindy and she was the sweetest and nicest person. I got really emotional telling her what I was going through and she treated me with so much compassion. She even did her best to uplift me mentally and give me emotional support. I know that’s not her role at all but people like her are literal angels. I’ve never left a review for a company before actually working with them but this time I had to. She deserves an instant pay raise.
I highly recommend JML Law for individuals seeking a Law Firm of professionals with a comprehensive understanding of the legal system.
JML Law is distinguished by its unparalleled professionalism, high standards, and unwavering integrity. Their staff possesses exceptional ability to elucidate intricate legal concepts to individuals without a legal background, ensuring that clients gain a clear comprehension of their rights and responsibilities along with providing compassionate and attentive interactions with clients.
Jml law is the worse, they were unable to help im my matter, stating that their firm is only able to take a certain number of cases and, at this juncture, that they cannot accept my case as we would be unable to dedicate the time and resources necessary to vigorously represent me due to being a big company.