Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
7 reviewsauto/pedestrian accident
Post-Settlement
I had a pretty frustrating experience with this law firm. From the start, communication was really lacking. I found myself waiting a long time for responses to simple questions, which was surprising given how new I was to navigating legal matters. I tried to be understanding, thinking maybe they were just busy, but it was hard to ignore how often I'd reach out without getting answers.
When I finally managed to ask to speak to my lawyer, John Cummings, after nearly four years, he couldn't even spare me a quick chat. My first case was unfortunately dropped due to the statute of limitations. I understood that slip and fall cases can be tough, so I didn't push too hard. However, my second case seemed like a clear-cut situation—the other party had been ticketed for an auto/pedestrian accident, and their insurance was willing to settle.
I was reassured that things were moving forward, but weeks and months went by with no updates. When I finally did hear back, they seemed to place some of the blame on me for delays. Overall, I felt let down and frustrated with how the entire process was handled. I really hoped for better support and communication throughout my cases
I finally decided to switch to a new law office after feeling stuck for years. Honestly, I was at my wit's end worrying about whether my case would be settled before the statute of limitations ran out. I had waited for one last update from my previous attorney, but they kept pushing back the timeline and never followed through. It was so frustrating.
Now, the new law office has been reaching out for weeks to get information from them, and I feel like I'm back in the same boat with no responses. I just hope others don’t have to go through the same stressful situation I faced during one of the toughest times in my life. If only I had taken the time to read reviews before making my choice. It might have saved me from all this hassle!
Communication (negative)Process Length (negative)Process Transparency (negative)Needing a Lawyer (negative)Lock-in Fear (positive)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (21)
case:auto/pedestrian accidentstage:post_settlementresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessLengthdimension-sentiment:ProcessLength:negativedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativedimension:LockInFeardimension-sentiment:LockInFear:positiveinjury:physical_therapyinsurance:their insurancedate:four years
traffic accident
Post-Verdict
I would give less than zero stars if there were. These guys, specially a lady called Kathy Steinmetz, is very unprofessional. I don't even think she is a real attorney. Guys my simple traffic accident case on which the other driver hit me and caused injury to me has been rolling on her hands since January 2020, five years, five years guys. The office as whole and she in particular doesn't answer my calls, emails, texts, nothing. Now my belief is she has been negotiating with the insurance company and getting what she wants to get at the expense of me. Remember how could a simple car accident case take 5 years? Does anyone has had similar case with me? Are these people real layers? If so, do you think they can represent you and serve you as you wish? Noooo. Learn from me. If you go to these guys for any legal advice, you will lose your money, time and more importantly lose your mind. Avoid this firm.
Communication (negative)Process Length (negative)Process Transparency (negative)Needing a Lawyer (negative)Marketing vs Reality (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (21)
case:traffic accidentstage:post_verdictresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessLengthdimension-sentiment:ProcessLength:negativedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:negativeinjury:surgeryinsurance:insurance companydate:january 2020
I'm very dissatisfied with this office. Unresponsive.
Communication (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
Show all assigned tags (10)
case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:genericclient:likely_clientpi:yesdepth:shortdimension:Communicationdimension-sentiment:Communication:negative
Great service
No ResponseGeneric ReviewClient Relationship Unclear
Show all assigned tags (7)
case:personal_injury_generalstage:unknownresponse:nonestory:genericclient:unclearpi:yesdepth:one_liner
Love John, he is the Best Attorney He works for YOU
Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (13)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:best attorney
John Cummings is the most knowledgeable and caring attorney I have had the pleasure to hire. He took the time and went out of his way, to get the best possible resolution, I could have imagined. You cannot hire a more attentive and determined advocate for your case.
- Murphy
Owner response
Thank you Darrell!
Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (13)
case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesoutcome-type:Best possible resolutiondepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
John has helped me and many friends and family with cases and done so above and beyond expectations.
Needing a Lawyer (positive)No ResponseSentiment: positiveMixed DetailLikely Client Experience
Show all assigned tags (10)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:mixedclient:likely_clientpi:yesdepth:shortdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive