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John J Malm Associates Personal Injury Lawyers Aurora Il review signals at a glance
CrashStory aggregates public review patterns for John J Malm Associates Personal Injury Lawyers Aurora Il so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
45
PI Reviews
45
Text Reviews
45
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Review Snapshot
4.9
215 public reviews and 45 written reviews.
Recent Activity
Most recent written review from Camille Wordlaw: Mar 14, 2026 (145 days ago)
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Response Behavior
Replies on 20% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
John J Malm Associates Personal Injury Lawyers Aurora Il client reviews
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All45 reviews
5.0
Most recent written review from Camille Wordlaw: Mar 14, 2026 (145 days ago)
Written Reviews
45
Average Rating
5.00
Reviews (30d)
0
Reviews (90d)
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Older Archive
45
Assigned Tags (3)
Showing 45 of 45 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I cannot say enough great things about attorney Marilynn Frangella at John J. Malm & Associates. From the moment we started working with her with my personal injury case, she made me feel heard, supported, and in the best possible hands. Marilynn is incredibly knowledgeable and she clearly knows the law inside and out, but what truly sets her apart is how well she communicates. She kept me informed every step of the way, explained everything in terms I could understand, and never left me wondering what was happening with my case. I highly recommend.
Owner response
Dear Ms. Wordlaw, thank you for your kind words and thoughtful review. I’m so glad that your experience working with Marilynn Frangella was exceptionally positive. We appreciate the trust and confidence you have shown in all of us. On behalf of the entire firm, thank you. If we can ever be a service to you in the future, I hope you will not hesitate to contact us again. Sincerely, John J. Malm.
Marilynn Frangella I must say handled my case like it was hers from beginning to end everything question i had was answered I am beyond grateful and pleased we made the choice to go with malm & associates THANK YOU SO MUCH!
When serious accidents happen and your hands are full with auto replacement, personal injury recovery, surgery, PT, Dr's, bills, etc. The last thing a victim needs to deal with is an insurance company that it NOT interested in your recovery from injury or bills. Finding the right attorney that will help is a game changer... Marilynn Frangella is that person. Her experience, ethics and knowledge of the legal processes will assure a full recovery. Her open communication style will also put your mind at ease. While I hope and pray I am never again a victim in a violent auto collision, I know Marilynn will be there to professionally resolve the legal issues. 5 Star lawyer!!!
Owner response
Dear Mr. Arnswald, I want to take this opportunity to thank you for allowing us to represent you in your personal injury case, and for taking time to offer such a thoughtful review of our firm. We truly appreciate the confidence you have shown in all of us. On behalf of Marilynn Frangella and our litigation team, thank you for your recommendation and support. Sincerely, John J. Malm
I had a great experience working with this law firm. The entire team was professional, responsive, and very supportive throughout the process. I would especially like to thank Marilynn for her help and dedication. She was always kind, patient, and quick to answer any questions I had. Her professionalism made the whole experience much easier. I highly recommend this firm to anyone looking for a personal injury attorney
Owner response
Ms. Akhmedova, thank you for placing your trust in our firm to handle your personal injury case. I’m delighted to know that your experience working with our team, especially Marilynn Frangella, was overwhelmingly positive. On behalf of Marilynn and our entire team, we appreciate the recommendation you have shared and hope that you will contact us if we can ever be of service to you in the future. Sincerely, John J. Malm
My case was managed by Marilynn Frangella. I give 5 stars to Marilynn for working hard to reach a more than satisfactory settlement. She and her staff put in many hours of research and resolving issues that brought my case to an out of court settlement. I highly recommend John J Malm and Associates, and Marilynn.
Owner response
Ms. Szpyrka, thank you for trusting our firm with your important case. I’m glad that we were able to reach a successful settlement. On behalf of Marilynn Frangella and our entire team, we appreciate the confidence you have shown in us. Sincerely, John J. Malm
Needing a personal injury lawyer for a dog attack is something no one ever wants to have to do. Being attacked is terrifying and life changing, and trying to pick a lawyer on top of everything else you’re managing can feel overwhelming.
If you’re in that position, let me take some of the stress away: you’d make the right call by working with Malm law. I had Jason representing me, and I couldn’t have been luckier. My case became long and drawn out with a lot of variables, and Jason stayed calm and confident through every step and stage, going above and beyond to get a positive result. He was able to settle my case in my favor, and I wouldn’t have wanted anyone else representing me. Malm legal is a team full of passionate and professional individuals, and I couldn’t recommend them more.
Owner response
Ellery, thank you for trusting us with your dog bite injury case. We were privileged to represent you. Dog bite injuries are serious and can occur without warning, often changing the lives of victims in an instant. We were terribly sorry that you were injured, and we were pleased to help you reach a successful outcome. On behalf of Jason Schneider and our firm, thank you for taking time to offer such a kind and thoughtful review of our professional service to you. Sincerely, John J. Malm
This firm, especially Marilynn Frangella, have been outstanding! Not once did I feel like any of my many calls and questions went unanswered. I never felt like a bother. I would recommend this firm to anyone! They have changed my life with their skill and care.
Owner response
Ms. Briggs, thank you for giving us the opportunity to represent you in your personal injury case. On behalf of Marilynn and our entire team, we appreciate your kind words, and hope you will turn to us if we can ever be of service to you again in the future. Sincerely, John J. Malm
I can't say enough about the way Marilynn Frangella handled my injury case. From the very first call to the settlement, I always felt my case was in very experienced hands.
Marilynn is knowledgeable, kept in touch, and never took more than one day to reply to me when I had a question. She put together a compelling and thorough case that achieved a very strong offer and ultimate settlement.
I highly recommend Marilynn Frangella should you have a need for a personal injury attorney.
Owner response
Ken, on behalf of Marilynn Frangella and our team, thank you for allowing us to represent you and for taking time to offer such a thoughtful review of your experience. We appreciate the trust and confidence you have shown in our firm. If we can ever be of service to you in the future, please don’t hesitate to reach out. Sincerely, John J. Malm
We cannot thank John Malm Law Office enough for what they did for our family. After speaking with multiple lawyers who told us our case couldn’t be won and would be extremely difficult to prove, Alyssa took the time to truly listen to us and believed in our case when others would not. From the very beginning, she gave us hope during an incredibly difficult time.
Our lawyer, Alyssa Pullara, was absolutely outstanding. She was always responsive, patient, and clear in explaining every step of the process. Most importantly, she fought tirelessly for our entire family. Her dedication, preparation, and expertise made all the difference, and we felt supported and informed every step of the way.
Because of Alyssa and the team at John Malm Law Office, our entire family was able to achieve justice and gain a sense of closure after a horrific experience. We are beyond grateful for their compassion, professionalism, and hard work, and we highly recommend this firm to anyone in need of strong, caring legal representation.
Owner response
Ms. Hubbard, thank you for turning to our firm for assistance with your personal injury case. We appreciated the opportunity to serve you and your family. On behalf of Alyssa Pullara and our entire team, thank you for placing your trust in us. If we can ever be of service to you in the future, I hope you will not hesitate to contact us again. Sincerely, John J. Malm
They were very helpful,Rachel was helping me with my case and I had no worries at all,All I had to do was sign and give information about my work which was easy,I would Recommend John J. Malm & Associate to friends and family.
Owner response
Mr. Pauta, thank you for trusting our firm with your personal injury case. It means a lot to us to know that Rachel and our team were able to be so helpful. We appreciate you sharing your experience in your review. On behalf of Rachel and myself, thank you for allowing us to represent you. Sincerely, John J. Malm
My wife, 3 month old daughter, and I were involved in a head on collision caused by an uninsured driver that was entirely at fault. This accident caused significant medical injuries to my wife which required surgery and racked up thousands of dollars in medical bills related to her injuries. We were incredibly fortunate to have had Marilynn Frangella as our attorney to negotiate a settlement on our behalf. In addition to the civil liability aspect of our case, Marilynn provided us extensive guidance to ensure the uninsured driver was held accountable through the traffic courts. We were very pleased with the overall outcome and would highly recommend Marilynn and the Malm Team to anyone facing a similarly daunting personal injury case.
Owner response
Mr. Pellegrino, thank you for turning to our law firm for representation in the legal case arising out of the serious car accident in which you and your family were unfortunately involved. On behalf of Marilynn Frangella and our entire team, we truly appreciate the trust and confidence you have shown in us. I was quite pleased to receive your kind and thoughtful review of our professional service including the commitment that Marilynn showed to you and your family. If we can ever be of help to you in the future, we hope that you will reach out to us. Sincerely, John J. Malm
As someone who had never hired a lawyer before, Jason made the litigation process as clear and concise as possible from start to finish. Every option was presented to me at each junction, allowing me to make the best possible decisions for myself as we proceeded and making me feel like my case was truly cared about. I highly recommend Jason Schneider if you're looking for a professional to guide you through the legal process with ease, expertise, and transparent communication.
Owner response
Mr. Edward, thank you for turning to us for help, and for providing such a kind review of our firm. I was not at all surprised to learn that your experience working with Jason Schneider was a positive one, but I was greatly pleased to receive your thoughtful feedback. It means a lot. We appreciate the trust and confidence you have shown in us. Sincerely, John J. Malm
I cannot say enough great things about attorney Marilynn Frangella at John J. Malm & Associates. From the moment we started working with her with my personal injury case, she made me feel heard, supported, and in the best possible hands. Marilynn is incredibly knowledgeable and she clearly knows the law inside and out, but what truly sets her apart is how well she communicates. She kept me informed every step of the way, explained everything in terms I could understand, and never left me wondering what was happening with my case. I highly recommend.
Marilynn Frangella I must say handled my case like it was hers from beginning to end everything question i had was answered I am beyond grateful and pleased we made the choice to go with malm & associates THANK YOU SO MUCH!
When serious accidents happen and your hands are full with auto replacement, personal injury recovery, surgery, PT, Dr's, bills, etc. The last thing a victim needs to deal with is an insurance company that it NOT interested in your recovery from injury or bills. Finding the right attorney that will help is a game changer... Marilynn Frangella is that person. Her experience, ethics and knowledge of the legal processes will assure a full recovery. Her open communication style will also put your mind at ease. While I hope and pray I am never again a victim in a violent auto collision, I know Marilynn will be there to professionally resolve the legal issues. 5 Star lawyer!!!