Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
They asked for all my personal information and said to call back and never did. Not even to say they could not help or didnt want to help. Either way, completly disrespectful.
Communication (negative)Holistic Advocacy (negative)No ResponseSentiment: negativeGeneric ReviewLikely Non-Client / Consultation
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:genericclient:likely_non_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negative
I called this office and asked if they handled a certain type of case, and the receptionist said yes and immediately transferred me to a legal assistant. No one answered the transferred call. I left a message and eventually someone did return the call. I am not sure if she was a legal assistant because the receptionist was actually more professional than she was. She took down my information and assured me twice that she would call me back—and simply never did. Considering legal cases are time sensitive and generally important, I'm disappointed in the lack of care and professionalism.
Communication (negative)Process Transparency (negative)Case # Treatment (negative)No ResponseSentiment: negativeDetailed StoryLikely Non-Client / Consultation
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:storyclient:likely_non_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativeinjury:physical_therapy
wrongful termination
Unknown
Called these people looking for a wrongful termination lawyer, according to Google that is one of their listing, after speaking to the lady that answer the phone turn out that they don't actually represent the people that has been terminated they represent the company's that do the terminating, wow. So why would they say that they are wrongful termination lawyers, sound more like sell outs to me.
Owner response
Dear Billy,<br><br>Thank you for taking the time to share your feedback. We apologize for any confusion regarding our services. Our firm specializes in representing businesses in various legal matters, including employment law. We understand how frustrating it can be to seek specific legal assistance and not find what you're looking for. Your comments are valuable, and we will review our listings to ensure they accurately reflect the services we provide. <br><br>We wish you the best in finding the right legal representation for your needs.<br><br>Sincerely,<br>Johnstone Adams LLC
Marketing vs Reality (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Non-Client / Consultation
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case:wrongful terminationstage:unknownresponse:personalizedsentiment:negativestory:genericclient:likely_non_clientpi:yesdepth:detaileddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:negative
I am so very thankful that I have found a lawyer that genuinely cares about the results of my case and does everything he can to ensure I am getting the best outcome possible. Rick LaTrace has been extremely professional and thanks to him I am walking away a happy woman! If I, or anyone I know, come into a conflict once again then I know exactly who to call; I highly recommend. Thank you for all of your help and bringing me to success, Mr. LaTrace! Awesome, now time to celebrate!
Owner response
Thank you, Savannah. We appreciate your review and are glad that we were able to help your case.
BoilerplateDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatestory:storyclient:likely_clientpi:yesdepth:detailed
professional lawyer. Highly recommend Mr.spencer, he is the best.
Owner response
Dear Bilal,<br><br>Thank you so much for your kind words and for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with Mr. Spencer. Your recommendation means a lot to us, and we are glad to have been able to assist you with your immigration needs.<br><br>Best regards,<br>Johnstone Adams LLC
Choosing Right Firm (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positive
Spencer and his team made sure to assist me in the best way possible. I was desperate and after talk to them I felt like a weight coming off my shoulders! Very organized with excellent communication! I was never left without an answer! I super recommend them!!
Owner response
Thank you, Bruna. We're happy that we could be there when you needed us.
Communication (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
A welcoming personality and plesant environment
Owner response
Thank you, Paula
BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:short
Thank god i meet spencer he's big helper and very friendly
Owner response
Dear Meditation Mouna,<br><br>Thank you so much for your kind words and for taking the time to leave such a positive review. We are thrilled to hear that Spencer was able to assist you and that you found him to be both helpful and friendly. Your satisfaction is our top priority, and it’s wonderful to know that Spencer made a positive impact on your experience.<br><br>Best regards,<br>Johnstone Adams LLC
Holistic Advocacy (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Excellent lawyer!!!!!
Owner response
Thank you, Juan!
BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:one_liner
Spencer is the best , we are lucky to have him represent us in many cases ,his attention to our legal needs always makes us feel comfortable ...
Owner response
Dear Andy,<br><br>Thank you so much for your kind words and the fantastic review! We are thrilled to hear that Spencer has been able to provide you with the attention and comfort you need in your legal matters. Your satisfaction is our top priority, and it’s wonderful to know that Spencer's dedication has made a positive impact on your experience with us. We truly appreciate your trust in our firm and look forward to continuing to assist you with your legal needs.<br><br>Best regards,<br>The Johnstone Adams LLC Team
Holistic Advocacy (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Am currently using this law firm and they are informative, keep me up to date with my case and they return your calls/emails immediately. I am very satisfied.
Owner response
Thanks, Andre! We appreciate the kind words and are happy you chose us!
Communication (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positive
I have known Spencer for 1 year and am continually impressed by his follow through and concern for clients we have referred to him. According to them, Spencer is the best attorney they have ever used. .
Spencer is the president of my BNI group. His leadership and professionalism are remarkable for such a young fellow.
Dr Ken Smith D.C. MS.
Owner response
Dear Dr. Ken Smith,<br><br>Thank you so much for your kind words and glowing review. We are thrilled to hear about your positive experiences with Spencer and the impact he has had on the clients you have referred. Spencer's dedication to his clients and his leadership qualities are indeed commendable, and we are proud to have him as a part of our team. Your feedback is greatly appreciated and reinforces our commitment to providing exceptional service.<br><br>Best regards,<br>Johnstone Adams LLC
Holistic Advocacy (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
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case:personal_injury_generalstage:unknownresponse:personalizedsentiment:positivestory:genericclient:likely_non_clientpi:yesdepth:detaileddimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivemedical:dr ken smith