I hired Jorgensen Brownell & Pepin to represent me in a child support modification case, and I worked specifically with Stephanie M. Fournier. Unfortunately, my experience was extremely disappointing. After spending over $13,000, there was absolutely no change to my support order, and I did not receive any additional parenting time with my kids — which was the entire reason I hired representation in the first place. For that amount of money, I expected effort, strategy, and advocacy. Instead, I felt like there was very little to show for it. Communication was also frustrating. I was repeatedly asked for the same documents and information that I had already provided. It felt disorganized and inefficient. At times, it seemed like multiple people were handling things without clear coordination, yet nothing moved forward in a meaningful way. I also did not feel that my case was strongly advocated for. I expected my attorney to know the law thoroughly and to actively fight for what I was requesting in my modification. That simply did not happen. When I raised concerns about the direction of my case and the lack of progress, the response was defensive rather than solution-focused. Instead of working through the concerns, she indicated she wanted to withdraw from representation. Another major issue was availability. I was initially told she would be accessible when needed, but when important matters came up, I was told to schedule a meeting because she was too busy. While I understand attorneys have schedules, expectations should be set clearly upfront. Overall, I felt like I paid a substantial amount of money for minimal results and very little meaningful advocacy. Based on my experience, I would not recommend this firm for child support modification cases.
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