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Review Intelligence
Kelner Kelner New York Ny review signals at a glance
CrashStory aggregates public review patterns for Kelner Kelner New York Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.5
Total Reviews
34
PI Reviews
34
Text Reviews
25
Most common themes
winning casesclient carefamily-like treatment
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Review Snapshot
4.6
31 public reviews and 25 written reviews.
Recent Activity
Most recent written review from edward dobbs: Mar 29, 2026 (77 days ago)
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Response Behavior
Replies on 29% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Kelner Kelner New York Ny client reviews
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All25 reviews
4.5
Most recent written review from edward dobbs: Mar 29, 2026 (77 days ago)
Written Reviews
25
Average Rating
4.52
Reviews (30d)
0
Reviews (90d)
1
Older Archive
25
Assigned Tags (69)
Showing 25 of 25 written reviews.
1 star
3
2 star
0
3 star
0
4 star
0
5 star
22
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
This is a review that’s hard to out into words because words can’t describe what the Kelners and everyone at the firm did for me I suffered a tragic accident that affected me and my family for the rest of my life . They picked up the pieces when I didn’t know what was the next steps always available for a call or explain how things were going be mindful they have other clients and might be in court but will get to you promptly or someone in office might be able to answer that question on your mind. Everyone was a pleasure to deal will from Monica an Kathy an Candi in office treated me an my family like family Gail was my lead and she sure did that she leaded me through a rough time for me and my family and was there whenever I needed someone when the time came her and Bob showed up and blew it out the park and Bob helped setup me and my family for the rest of our lives idk where my situation would’ve went if they wasn’t the ones for bat at me in my corner but with them my family will be in the best place we can be for generations to come this is where you need to come if you want to be treated right and like your feelings and emotions matter and be well informed on your case I can’t praise them enough for what they did for me and my family
Communication (positive)Case # Treatment (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Amazing and caring, I have just experienced with Ms. Merrill. I had my first consultation meeting yesterday. She talked to me, step by step. The understanding, listening to my sudden lost. Thank you again, Mrs. Merrill
A Masterclass in Skill and Compassion
Despite receiving a favorable verdict, I would be writing this review regardless, as I told Josh I would before the verdict was even rendered — because my appreciation for Kelner & Kelner comes down to two major elements: skill and compassion.
Skill: Josh Kelner was absolutely brilliant in the courtroom. The way he navigated trial — calm, collected, and precise — while still delivering hard-hitting facts was nothing short of masterful. Watching him work was more fascinating than any courtroom drama on television. His poise and preparation were extraordinary, and it was clear the jury respected every word he said. Watching someone devote so much time and effort on your behalf, was an indescribable feeling.
Compassion: Every person I had the great opportunity to interact with at the firm was kind, patient, and genuinely caring — from the receptionist to the paralegals to the senior attorneys. Josh, Robert, Candi, Emil, Ming, Samantha, and the entire staff made me feel supported every step of the way. During a five-day trial, Josh must have asked how I was doing or feeling a thousand times. That level of humanity in such a high-stress environment meant the world to me.
Kelner & Kelner exemplify what every personal injury firm should aspire to be — skilled, ethical, and deeply compassionate. It has been an absolute honor and privilege to be represented by Kelner & Kelner.
Owner response
Thank you for the review!
Choosing Right Firm (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Coming across and hiring Todd Strier of Kelner and Kelner was one of the best things that has ever happened to me in life! I was involved in a near-fatal accident while working for the NYC Department of Sanitation in August of 2018. That led to me having cervical spine surgery and permanent nerve damage. Todd was the first and only attorney I reached out to, knowing by word of mouth he is the best around! Todd answered my call and within the next couple of days was at my home, assuring me he would do everything he can to make sure he would get it done. I felt from that moment I had made the right decision by making that call. Throughout the litigation process and recovery, Todd always stayed in contact, assuring me everything would be okay. Long story short, the whole Kelner and Kelner team took care of me and my family for a lifetime. I not only was awarded a generous settlement, I also have a 3/4 tax-free pension for life thanks to Todd and his hard work!
My experience with Kelner & Kelner has been rewarding both emotionally and financially. Their accomplishments for my family and myself has been very satisfying. Brian Hurley, was diligent and able to deal with each hurdle as they put in front of him. His ability to work through the other parties filing bankruptcy and dealing with a Worldwide pandemic, delaying all court proceedings and to make matters worse, and a client with no patiences.
I highly recommend this extremely professional, very caring, Law Firm. Five stars is not enough.
I can't stress enough how pleased I have been with Monica Merrill. Right from our first meeting, her expertise on the case's material, her composed demeanor and private counsel with regard to proceedings, and then getting a decidedly acceptable settlement agreement despite limitations stemming from the case's inherent challenges. As though that wasn't enough, she didn't stop there. Even AFTER the settlement - that's AFTER firm was paid - she still (unsolicited) went to bat for us in getting postmortem medical claims reduced, despite having no financial incentive to further lift a finger. Who even does that? Despite the unfortunate events necessitating the matter, in all it was the outcome my (late) mother would have wanted, so I can't thank Monica enough.
Owner response
Thank you for the review!
Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Where to begin so much good things to say about this law firm. Everyone you speak to is nice and helpful they communicate so well and alway keep in touch with everything that’s going on in your case. Josh kelner was so great to me and understanding my situation he did everything I could of ask for and more in this case I am super happy and felt I got what I deserved with the outcome of my case. Again I want to thank everyone at the Kelner & Kelner firm from the bottom of my heart .
Hi, I had a serious ankle injury. I was introduced to Kelner and Kelner and had a great discussion with lawyer Emil Sammuels of what to expect. He was very informative and explained every step they would take. He assisted me when I was in financial need with the best lenders and was able to get a great pay out deal once my case was completed. Every time I reached out I was responded to quickly directly from the lawyer that worked on my case “Emil”. He was always transparent and everything he promised he was able to deliver. Could not be more pleased with the outcome of my case. It was life changing! And I owe it all to Emil and Kelner and Kelner. They did not disappoint. Supper excited to move forward with my life now. And I owe a very big Thank You to them! They worked hard for me and it showed in the outcome! I couldn’t be happier! When I first injured myself it was a lot of dark times and I reached out to my lawyer on multiple occasions and he was there to assist me the best he could. On top of the assistance they achieved a great outcome for me. I can go on and on about my testimony but I will leave it at, going with Kelner and Kelner can change your life. I trusted them and very glad I did. I rate them a 10 out of 10. Thank You!
Owner response
Thank you for the review!
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)Settlement Confusion (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
In 2018 I had a very serious injury and was advised by friends/family to seek legal counsel. I vetted 3 other law firms and I felt the most comfortable with Kelner & Kelner. They were extremely caring, thorough, and were transparent that my case would take several years and would be very difficult. Despite the 4+ years everyone at the office were extremely professional and responsive. From the front of house staff to my own lawyer (Josh Kelner), I felt as if Kelner & Kelner always had my best interest in mind. After 4+ yrs and a lot of work put in we received a settlement that was beyond our expectation. My family and I are extremely thankful to everyone at the office and the entire staff. This would not have happened without the expertise of the law office.
Owner response
Thank you for the review!
Process Length (positive)Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Emil Samuels was a delight to deal with. He made sure my brother's cases were handled with nothing but precision, accuracy and care. He was very professional and knowledgeable every step of the way. There was never a moment I felt that he didn't have my brother's best interests in mind. I highly recommend anyone needing a personal injury attorney to take the time to consult with him. You won't be disappointed.
Process Transparency (positive)Choosing Right Firm (positive)Case # Treatment (positive)No ResponseSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
What can I say I'm their client been thier client for awhile and still going, minus well adopt me at this point... my lawyer is like a step Dad i never had, God Bless him & his 💯👍🙏🆙
This is a review that’s hard to out into words because words can’t describe what the Kelners and everyone at the firm did for me I suffered a tragic accident that affected me and my family for the rest of my life . They picked up the pieces when I didn’t know what was the next steps always available for a call or explain how things were going be mindful they have other clients and might be in court but will get to you promptly or someone in office might be able to answer that question on your mind. Everyone was a pleasure to deal will from Monica an Kathy an Candi in office treated me an my family like family Gail was my lead and she sure did that she leaded me through a rough time for me and my family and was there whenever I needed someone when the time came her and Bob showed up and blew it out the park and Bob helped setup me and my family for the rest of our lives idk where my situation would’ve went if they wasn’t the ones for bat at me in my corner but with them my family will be in the best place we can be for generations to come this is where you need to come if you want to be treated right and like your feelings and emotions matter and be well informed on your case I can’t praise them enough for what they did for me and my family
Amazing and caring, I have just experienced with Ms. Merrill. I had my first consultation meeting yesterday. She talked to me, step by step. The understanding, listening to my sudden lost. Thank you again, Mrs. Merrill
A Masterclass in Skill and Compassion
Despite receiving a favorable verdict, I would be writing this review regardless, as I told Josh I would before the verdict was even rendered — because my appreciation for Kelner & Kelner comes down to two major elements: skill and compassion.
Skill: Josh Kelner was absolutely brilliant in the courtroom. The way he navigated trial — calm, collected, and precise — while still delivering hard-hitting facts was nothing short of masterful. Watching him work was more fascinating than any courtroom drama on television. His poise and preparation were extraordinary, and it was clear the jury respected every word he said. Watching someone devote so much time and effort on your behalf, was an indescribable feeling.
Compassion: Every person I had the great opportunity to interact with at the firm was kind, patient, and genuinely caring — from the receptionist to the paralegals to the senior attorneys. Josh, Robert, Candi, Emil, Ming, Samantha, and the entire staff made me feel supported every step of the way. During a five-day trial, Josh must have asked how I was doing or feeling a thousand times. That level of humanity in such a high-stress environment meant the world to me.
Kelner & Kelner exemplify what every personal injury firm should aspire to be — skilled, ethical, and deeply compassionate. It has been an absolute honor and privilege to be represented by Kelner & Kelner.