Love them they are great very understanding
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Krass Law Firm
Glendale Personal Injury Lawyer — 29 Client Reviews Analyzed
2.6(29 reviews)Krass Law Firm is a Personal Injury law firm in Glendale, CA, located at 500 N Central Ave #610 and reachable at +1818-547-6030. Clients have rated the firm 2.6 out of 5 across 29 public Google reviews, 10 of which include written feedback. The most recent written review is from Kelvin Lucas on Apr 25, 2026 (100 days ago).
Owner engagement: Krass Law Firm replies on 21% of visible Google reviews, and roughly 67% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
29 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Krass Law Firm is a personal injury law firm serving clients in Glendale, California, located at 500 N Central Ave #610 91203.
Review evidence: Clients have left 29 public Google reviews averaging 2.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Glendale, California firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact Krass Law Firm at (818) 547-6030 or visit krasslawfirm.com for a free case review.
29 public reviews and 20 written reviews.
Most recent written review from Kelvin Lucas: Jul 26, 2024 (738 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 30% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Kelvin Lucas: Jul 26, 2024 (738 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jul 26, 2024 (738 days ago). Compare that recency with the other firms you are considering.
Love them they are great very understanding
Please don't go to this place. My wife was in a car accident, and it took them almost a year to offer her $3,000. My wife said the compensation wasn't fair, and then they told her the case was closed and that if she wanted $1,000, they would send it to her. They never sent ANYTHING. It's sad that they make money this way.
The slower possible.. Damm it I didn't think I had to write a review like this but wow all the reviews I read are right on every little word.. no communication at all.
500 N Central Ave #610, Glendale, CA 91203
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Kelvin Lucas: Jul 26, 2024 (738 days ago)
Written Reviews
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Love them they are great very understanding
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Please don't go to this place. My wife was in a car accident, and it took them almost a year to offer her $3,000. My wife said the compensation wasn't fair, and then they told her the case was closed and that if she wanted $1,000, they would send it to her. They never sent ANYTHING. It's sad that they make money this way.
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The slower possible.. Damm it I didn't think I had to write a review like this but wow all the reviews I read are right on every little word.. no communication at all.
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If I could give them a zero I would. They spent 6 months wasting my time. I was in an accident in September, they supposedly gathered everything & then told me they may not be able to represent me due to a conflict of interest as they are also representing the passenger in my vehicle. It took two months for them to tell me they weren't going to represent me, & I only found out because I was calling them multiple times a week. Johana is very rude, condescending, & unprofessional. I would never recommend them to anyone.
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This is probably the worst personal injury lawyer I have ever worked with. I don’t know who is running things here but don’t go here. Not only were they horrible at communicating but because of them I was almost sent to court for collections because of their negligence. I had to do their job and solve their mistakes! Definitely go somewhere and save yourself the headache .
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I was in an accident a year or 2 years ago with my sister and we finally got our Settlement money. The thing is that I have gotten 8,222.07 for my settlement statement and I only received 2,000 mind you I was pregnant during this accident. My question is why I didn’t get more especially since I had to pay out of pocket at the hospital. Honestly I should have gotten all 8,000 instead of just 2,000. And another thing that they don’t let you know where’s their new location. This law firm is really not that great.
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Very unprofessional they did not communicate. Had to wait 3 years for a 800 settlement. They don't even have their own office anymore. Never saw an attorney from Krass but had to deal with an assistant a and the first consult was at a coffee shop. Would never recommend this so called firm. Not a fighter. Go elsewhere. Rude! Go elsewhere.
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I was hit by a drunk driver who also committed a hit and run last August late night on my way home from work. I was able to get most of her info and had no apparent injuries. However, the next morning I felt sharp pain up and down my back and knew immediately I had to contact a lawyer. Krass Law Firm was highly recommended by a few of my friends and when I reached out they did not disappoint. They made me feel comfortable through the whole process by connecting me to the physical therapy facilities, helped me process my insurance claim, checking in on me, and updating me of my case. I'm still currently waiting on my personal injury case but I trust them fully to have it in the bag and convict the irresponsible and horrible human that did this to me. I highly recommend everyone to choose them!
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What a headache. Never going to this firm. Ever.
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I would not recommend. There are plenty of other injury attorneys in L.A.
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The took a while to finalize my case 4 1/2 yrs and took more money. I was just glad I was getting something. Would I recommend. HELL NO
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Worst attorney team ever!!!! They don’t keep you updated of anything, they expect you to know what to do! they are rude and scream at you over the phone.. they want to make you lied that you have injuries when it’s not true and because of that they hold the case and check for as long as they want!!! This happened on March and till this day I’m still waiting.. and the insurance (infinity) is no help either!!! I have text proof of how professional they are. No need to go back and forth of anything and no need for me to lie either.
Owner response
This office was helping you, gratis for your property damage claim only since you claimed you were not injured, You continually called and pestered the employee who was handling the case, and became rude, and demanding. When advised that this was being done as a favor to handle your property damage claim only, since you were not injured, you became rude. Therefore, on June 10, 2019 this office sent a letter advising you that this office would no longer be helping you. Your representation that this office retained the settlement check is an absolute falsehood.
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Last review 737d ago
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