Case Type Unspecified
Unknown
The company I used a few months ago failed me completely. Random people started reaching out saying they have my documents. They told me the firm knows but won't secure anything. Unacceptable.
Owner response
Reports that strangers were reaching out saying they had your documents point to a serious confidentiality and security concern, and what you described, heeiie, is not acceptable. If there was notice of this issue and it was not secured promptly, that requires immediate review, including how your documents were stored, who may have had access, and whether escalation and containment steps were followed. We’d like to make this right — here's how we'll fix this: please contact our office directly so we can investigate the reported exposure, trace the document handling process, and determine what protective actions should have been taken. Thank you for your patience, and if you have further questions, please reach out. Best regards.