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Review Intelligence
Lacy Katzen LLP Rochester Ny 2kgbgqa review signals at a glance
CrashStory aggregates public review patterns for Lacy Katzen LLP Rochester Ny 2kgbgqa so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.3
Total Reviews
34
PI Reviews
28
Text Reviews
34
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Review Snapshot
5.0
1 public review and 34 written reviews.
Recent Activity
Most recent written review from Adam McAllister: Dec 18, 2025 (225 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 3100% of reviews
58% of the visible replies look at least somewhat personalized instead of fully templated.
Lacy Katzen LLP Rochester Ny 2kgbgqa client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All34 reviews
4.3
Most recent written review from Adam McAllister: Dec 18, 2025 (225 days ago)
Written Reviews
28
Average Rating
4.32
Reviews (30d)
0
Reviews (90d)
0
Older Archive
28
Assigned Tags (62)
Showing 28 of 34 written reviews.
1 star
4
2 star
0
3 star
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4 star
1
5 star
22
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I contacted Lacy Katzen LLP yesterday evening to consult with an attorney about a long-standing situation which needed to finally be resolved for everybody. Attorney John Wells promptly returned my call the next morning and was quite generous with his time hearing my concerns and sharing his experience to help me find the right step to move forward. After gathering all of my information he offered a generous retainer to begin resolving the matter because of my financial situation. But, he also kindly referred me to another attorney who could handle my matter for less money. John Wells is obviously not only an incredible attorney, but an amazing human being. Thank you so very much for your time and great advice John!
Owner response
Adam—Thank you for your thoughtful review. I’m glad we could help. ~John
I recently worked with Jayla and had a fantastic experience! She was incredibly helpful, always quick to communicate, and very transparent throughout the process. Even though my issue was small, I felt fully supported the whole time. I’d recommend her to anyone looking for an attorney who truly cares about their clients.
Owner response
Thank you so much for sharing your experience and for your kind words! I’m so glad to hear you felt supported and informed throughout the process. Every matter is important, and it was truly a pleasure working with you. I appreciate your trust and recommendation! ~ Jayla
Hats off to Karl Kolkmann & Nancy McKinley!!
Wonderful service! Responds quickly!! They are my & my family's attorney of choice and we will not use another!!!! They do it ALL!!!
Owner response
Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your trust and loyalty—it means a great deal to us. It’s been our pleasure to assist you and your family, and we’re always here whenever you need us! ~ Karl & Nancy
Communication (positive)Choosing Right Firm (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
They were very kind and showed a desire to help me.
Owner response
Rina, thank you for your valuable feedback. Excellent client service is our top priority and your feedback helps us find areas of improvement. We appreciate the opportunity to assist you, and are glad we were able to connect to discuss your case further.
Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Anthony and his firm are incredible!
They helped me navigate and settle a very difficult situation i was going through
The results they achieved for me were better than i expected!
Owner response
Thank you, Maxwell, for this kind review and also for putting your trust in me. Do not hesitate to reach out with any future legal needs you may have. ~Anthony
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I’ve only had the pleasure of working with a couple of the team members but they were so professional. With my situation, they were prompt in response and always kept me up to date, as soon as they knew, I was informed. I highly recommend the team and will be using them again, if the need arises.
Owner response
Thank you for your kind words! We're so glad to hear you had a great experience with our team. It means a lot to us that you took the time to share your feedback. If there's ever anything more we can do for you, please don’t hesitate to reach out.
Communication (positive)Process Transparency (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Highly efficient group of people with a wealth of knowledge in multiple areas of law. Have recommended friends and family multiple times and they always make the best out of rough times.
Owner response
Thank you for your kind words and continued trust in our team! We’re grateful for your recommendations and are glad to know we’ve been able to support both you and your loved ones during challenging times. We truly appreciate you!
Choosing Right Firm (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I contacted Lacy Katzen LLP yesterday evening to consult with an attorney about a long-standing situation which needed to finally be resolved for everybody. Attorney John Wells promptly returned my call the next morning and was quite generous with his time hearing my concerns and sharing his experience to help me find the right step to move forward. After gathering all of my information he offered a generous retainer to begin resolving the matter because of my financial situation. But, he also kindly referred me to another attorney who could handle my matter for less money. John Wells is obviously not only an incredible attorney, but an amazing human being. Thank you so very much for your time and great advice John!
My other half and I worked with Jayla for a few months and I’m so glad we had her on our side! She was fantastic with keeping us updated on everything that was going on. Any questions we had, she would answer and never made us seem like we had a stupid question. She was always very responsive with all of the communication we had between emails and phone calls. Jayla was the only one who took us seriously with our easement case and she jumped right into the case to help us! Highly recommend her without a doubt, will be coming back to her if we have other related issues.
I recently worked with Jayla and had a fantastic experience! She was incredibly helpful, always quick to communicate, and very transparent throughout the process. Even though my issue was small, I felt fully supported the whole time. I’d recommend her to anyone looking for an attorney who truly cares about their clients.