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Review Intelligence
Lacy Katzen LLP Rochester Ny 4c6apvw4 review signals at a glance
CrashStory aggregates public review patterns for Lacy Katzen LLP Rochester Ny 4c6apvw4 so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.3
Total Reviews
34
PI Reviews
24
Text Reviews
34
Most common themes
teamworkkindness
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What to check before you hire Lacy Katzen LLP Rochester Ny 4c6apvw4
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Review Snapshot
5.0
5 public reviews and 34 written reviews.
Recent Activity
Most recent written review from Adam McAllister: Dec 18, 2025 (228 days ago)
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Response Behavior
Replies on 620% of reviews
58% of the visible replies look at least somewhat personalized instead of fully templated.
Lacy Katzen LLP Rochester Ny 4c6apvw4 client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All34 reviews
4.3
Most recent written review from Adam McAllister: Dec 18, 2025 (228 days ago)
Written Reviews
34
Average Rating
4.32
Reviews (30d)
0
Reviews (90d)
0
Older Archive
34
Assigned Tags (3)
Showing 34 of 34 written reviews.
1 star
5
2 star
0
3 star
1
4 star
1
5 star
27
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I contacted Lacy Katzen LLP yesterday evening to consult with an attorney about a long-standing situation which needed to finally be resolved for everybody. Attorney John Wells promptly returned my call the next morning and was quite generous with his time hearing my concerns and sharing his experience to help me find the right step to move forward. After gathering all of my information he offered a generous retainer to begin resolving the matter because of my financial situation. But, he also kindly referred me to another attorney who could handle my matter for less money. John Wells is obviously not only an incredible attorney, but an amazing human being. Thank you so very much for your time and great advice John!
Owner response
Adam—Thank you for your thoughtful review. I’m glad we could help. ~John
My other half and I worked with Jayla for a few months and I’m so glad we had her on our side! She was fantastic with keeping us updated on everything that was going on. Any questions we had, she would answer and never made us seem like we had a stupid question. She was always very responsive with all of the communication we had between emails and phone calls. Jayla was the only one who took us seriously with our easement case and she jumped right into the case to help us! Highly recommend her without a doubt, will be coming back to her if we have other related issues.
Owner response
Thank you so much for your thoughtful and detailed review! It truly means a lot to hear that you felt supported and informed throughout the process. I’m so glad I could assist with your easement case and help provide clarity along the way. I appreciate your trust and kind words—please don’t hesitate to reach out if you ever need help in the future. ~ Jayla
I recently worked with Jayla and had a fantastic experience! She was incredibly helpful, always quick to communicate, and very transparent throughout the process. Even though my issue was small, I felt fully supported the whole time. I’d recommend her to anyone looking for an attorney who truly cares about their clients.
Owner response
Thank you so much for sharing your experience and for your kind words! I’m so glad to hear you felt supported and informed throughout the process. Every matter is important, and it was truly a pleasure working with you. I appreciate your trust and recommendation! ~ Jayla
I highly recommend Lacy Katzen Attorneys at Law. Not only are they extremely knowledgeable about Eldercare Law, however every single staff member goes above and beyond to meet the needs of the people that they serve. Throughout my experience, they offered education to guide decisions and very clear, timely communication about the process. I felt very comforted knowing that my own and family member's affairs were taken care of by this lawyer. The results that they were able to produce, exceeded my family's expectations and I am grateful for their guidance during a very stressful time. I highly recommend this firm and will utilize them again should the need arise. I would not even think about going somewhere else.
Owner response
Thank you so much for your thoughtful review and kind words. It was my privilege working with you and your family. ~ Peter Rodgers
Hats off to Karl Kolkmann & Nancy McKinley!!
Wonderful service! Responds quickly!! They are my & my family's attorney of choice and we will not use another!!!! They do it ALL!!!
Owner response
Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your trust and loyalty—it means a great deal to us. It’s been our pleasure to assist you and your family, and we’re always here whenever you need us! ~ Karl & Nancy
This place is probably the most unprofessional i have delt with contacted them to resolve a debt and they refused to work with me they were more interested in collecting money then making a deal or hearing the story the story that caused me to fall behind on my debt in the first place I encourage anyone who has this company as a debt collector to see legal advice before dealing with this company. Very unprofessional staff and only looking out for themselves and their company .
Owner response
Thank you for your feedback. Due to federal and state regulations, we are unable to respond on this platform. We invite you to email us consumerinfo@lacykatzen.com leaving a confidential message and contact information and an attorney of our firm will respond.
They were very kind and showed a desire to help me.
Owner response
Rina, thank you for your valuable feedback. Excellent client service is our top priority and your feedback helps us find areas of improvement. We appreciate the opportunity to assist you, and are glad we were able to connect to discuss your case further.
Anthony and his firm are incredible!
They helped me navigate and settle a very difficult situation i was going through
The results they achieved for me were better than i expected!
Owner response
Thank you, Maxwell, for this kind review and also for putting your trust in me. Do not hesitate to reach out with any future legal needs you may have. ~Anthony
I’ve worked with Anthony a couple of times now and wouldn’t go to anyone else. He’s professional, straightforward, and always delivers. You get honest advice, quick responses, and great results. The whole team at Lacy Katzen is easy to work with, and you can tell they care about their clients. Highly recommend them if you’re looking for solid, dependable representation.
Owner response
Thank you, Adam for your kind words, I appreciate it! ~Anthony
I contacted Lacy Katzen LLP yesterday evening to consult with an attorney about a long-standing situation which needed to finally be resolved for everybody. Attorney John Wells promptly returned my call the next morning and was quite generous with his time hearing my concerns and sharing his experience to help me find the right step to move forward. After gathering all of my information he offered a generous retainer to begin resolving the matter because of my financial situation. But, he also kindly referred me to another attorney who could handle my matter for less money. John Wells is obviously not only an incredible attorney, but an amazing human being. Thank you so very much for your time and great advice John!
My other half and I worked with Jayla for a few months and I’m so glad we had her on our side! She was fantastic with keeping us updated on everything that was going on. Any questions we had, she would answer and never made us seem like we had a stupid question. She was always very responsive with all of the communication we had between emails and phone calls. Jayla was the only one who took us seriously with our easement case and she jumped right into the case to help us! Highly recommend her without a doubt, will be coming back to her if we have other related issues.
I recently worked with Jayla and had a fantastic experience! She was incredibly helpful, always quick to communicate, and very transparent throughout the process. Even though my issue was small, I felt fully supported the whole time. I’d recommend her to anyone looking for an attorney who truly cares about their clients.